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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
I am a regular Client at Frontier Ford since 2002 and I I am a regular Client at Frontier Ford since 2002 and I only purchase vehicles at Frontier Ford dealership. One Sales Consultant I always rely on is Mike Marrufo who he recently sold me an F-150. This is my 6th vehicle I bought from him. We established a great relationship over the years, and I plan to buy another one in near future!
Business response:
Thank you for your kind words, Manuel! We’re thrilled to hear about your positive experiences with Mike and your loyalty to Frontier Ford. We look forward to helping you with your next vehicle purchase—here’s to many more great years ahead!
Chism was incredibly helpful, getting us started. Chism was incredibly helpful, getting us started. He was patient with questions and was honest in answers. The whole team was friendly and engaging without being pushy at all. They listened to what I wanted, and needed, and made it happen. I felt good through the whole process… never pressured or left wondering. Jackson was direct and respectful. He worked the numbers to make the sale a success for both of us.
Business response:
We’re thrilled to hear about your fantastic experience! Our team strives to provide helpful and respectful service, and it's great to know you felt supported throughout the process. Thank you for sharing your thoughts and for choosing us—we look forward to serving you again!
Good customer service. Good customer service. They helped to determine that the problem was under warranty. When no one was available to help me , they quickly took the keys and my info and said they would just have someone call me so I didn’t have to wait around.
Business response:
Thank you for your fantastic feedback! We're thrilled to hear that our team provided prompt and helpful service. Ensuring a smooth experience for our customers is our priority, and it’s great to know we met that mark for you. We appreciate your support!
Employees very helpful was treated nice by guys all sales Employees very helpful was treated nice by guys all sales guys I talked to thank you
Business response:
Thanks for your feedback! We're thrilled to hear that our team provided great service. Your satisfaction is important to us, and we appreciate your support. We look forward to serving you again!
I am satisfied ,with what I bought and especially the I am satisfied ,with what I bought and especially the price, everything is good o
Business response:
Thanks for the fantastic feedback, Renato! We're thrilled to hear you're satisfied with your purchase and found great value. Your support means a lot to us, and we look forward to serving you again soon!
Super friendly staff, quick car service and nice Super friendly staff, quick car service and nice location. No negative reviews for this location!
Business response:
Camille, thank you for your wonderful review! We’re thrilled to hear you had a great experience with our staff and service. Your positive feedback motivates us to keep delivering the best for our customers. We look forward to welcoming you back soon!
Mike and his team do a heck of a job! Mike and his team do a heck of a job! Can not do any better!
Business response:
We're thrilled to hear you had a great experience with Mike and the team. Your support means a lot to us, and we’re committed to keeping up the good work!
Going to the dealer is always more expensive, but it is Going to the dealer is always more expensive, but it is worth it to know that the job gets done right. But I found a cigarette butt in my car and we don't smoke. I had to call more than once to get them to take my money.
Business response:
Thanks for your feedback! We're thrilled you appreciated the quality of our service. We apologize for the oversight with the cigarette butt and the communication hiccup. Your experience helps us improve, and we’ll ensure this gets addressed. We look forward to serving you better next time!
Missed our first order at 6 months ago. Missed our first order at 6 months ago. End up we got similar truck after contacted the agent for few times. They might think this is seller market now, no need to care about customer.
Business response:
Hi Alice, we understand your frustration with the handling of your order and subsequent experience. To address your concerns, please contact Kevin Sitch, our General Manager, at KSitch@vtaig.com. Kevin is committed to ensuring that every customer receives the attention they deserve and will be able to assist you further.
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,290 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.