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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Great service experience at Frontier Ford. Great service experience at Frontier Ford. This is my preferred location for service. The explanation of services and pictures of the car through the process were very helpful.
Business response:
Adam, thank you for your wonderful feedback! We're thrilled to hear you had a great service experience with us. Our team strives to keep you informed every step of the way, and it's fantastic to know that it made a difference for you. We appreciate your loyalty!
Low key sales approach, while answering or getting the Low key sales approach, while answering or getting the answers to my questions. Easy doing business with the financial staff. Left feeling taken care on this used truck purchase.
Business response:
Thanks for your feedback, Duncan! We're glad to hear you had a positive experience with our team and felt well taken care of during your truck purchase. We appreciate your insights and look forward to serving you again in the future!
Good service. Good service. Completed on time as promised. Also alerted me to my Ford Points to get discount
Business response:
Thank you for your fantastic feedback! We’re thrilled to hear you appreciated our timely service and helpful reminders. Your satisfaction is our priority, and we look forward to serving you again soon!
I was having issues programming the new keys to my Ford I was having issues programming the new keys to my Ford Focus. I finally gave up on the YouTube video stating how to do it. I was pleasantly surprised just how personable and friendly the Service Manager Edward was. He understood my frustrations and with an empathetic sincerity, assured me that it will be taken care of in a timely matter. He actually told me he was going to stick it out and put off his lunch until it was 100% complete and I was satisfied. I will definit... read more
Business response:
Thanks for the fantastic review, Greg! We're thrilled to hear about your positive experience with Edward and our team. Providing friendly and efficient service is our priority, and it’s great to know we met your expectations. We look forward to assisting you with all your vehicles in the future!
Always provides great service. Always provides great service. Leo was very helpful, and made all service options easy to understand.
Business response:
Thanks for your fantastic review, Anastasia! We're thrilled to hear that Leo made your experience easy and enjoyable. We appreciate your support and look forward to serving you again soon!
Work done as required, the only delay was from AAA Work done as required, the only delay was from AAA Insurance not keeping up with status of approval process.
Business response:
Thank you for your review! We're glad to hear that the work was completed as required. We understand how frustrating it can be when delays occur due to third-party processes like insurance approvals. If you have any further questions or need assistance, please feel free to reach out. We appreciate your understanding and look forward to serving you again!
Thank you Leo for the service on 2011 Escape (bling). Thank you Leo for the service on 2011 Escape (bling). And thank you for fixing my front right side bumper as well. Job well done.
Business response:
We’re thrilled to hear you had a great experience with Leo! It’s fantastic to know you’re happy with the service on your 2011 Escape and the bumper repair. Your feedback means a lot to us—thanks for sharing!
I always feel like I can trust this place. I always feel like I can trust this place. Edward stays in touch throughout the entire repair process. The pictures and videos he sends are very helpful explaining the issue at hand. Repairs are the worst, but the professionalism at the dealership is worth the extra cost.
Business response:
Thanks, Karl! We’re thrilled to hear you had such a positive experience with Edward. Keeping our customers informed is a top priority, and it’s great to know you found the updates helpful. We appreciate your trust in us and look forward to serving you again!
Had the tires mounted at the dealership. Had the tires mounted at the dealership. It was all in all a smooth and reasonably priced experience thanks to Frank (even though the wait was a bit longer than expected).
Business response:
We're glad to hear you had a smooth experience with us. We appreciate your patience during the wait and will continue working to improve our service. Hope to see you again soon!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,290 reviews.
When is Frontier Ford open?
Frontier Ford is closed now. It will open tomorrow at 9:00 a.m.