Frontier Ford

4.3

Car Dealers
Santa Clara, CA

About this business

Automotive Car Dealers

Location details

3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 8:00 p.m.
Tue	9:00 a.m. to 8:00 p.m.
Wed	9:00 a.m. to 8:00 p.m.
Thu	9:00 a.m. to 8:00 p.m.
Fri	9:00 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 8:00 p.m.
Sun	10:00 a.m. to 7:00 p.m.

4.36,290 reviews

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DMULLEN0313

a year ago

Commination with the service department was easy and Commination with the service department was easy and informative. Kept me informed on progress of repair

Business response:

Thanks! We're thrilled to hear you had a smooth experience with our service department. Keeping you informed is our priority, and your feedback motivates us to maintain high standards. We appreciate your support!

KRAUSSREN

a year ago

I recently had the pleasure of purchasing a vehicle from I recently had the pleasure of purchasing a vehicle from Frontier Ford, and I couldn’t be more satisfied with the experience. Majic, the salesman who assisted me, was absolutely fantastic! He was knowledgeable, patient, and truly cared about finding the right car for me. He took the time to answer all my questions and made sure I felt comfortable throughout the entire process. I also want to give a special shout-out to Nick, the GSM, who went above and beyond to ensure... read more

Business response:

Thank you! We’re thrilled to hear about your fantastic experience with Majic and Nick. Our team strives to provide exceptional service, and your feedback truly motivates us. We look forward to serving you again in the future! Enjoy your new vehicle!

NELSON16

a year ago

Cristian and Kevin were quick and responsive to questions Cristian and Kevin were quick and responsive to questions and concerns and handled everything very well

Business response:

Thanks for the awesome feedback, Nelson! We're thrilled to hear that Cristian and Kevin provided you with quick and effective support. Our team is dedicated to ensuring a great experience for our customers. We appreciate your recognition!

a year ago

I recently had my car serviced at this dealership. I recently had my car serviced at this dealership. Overall, the service quality was good, and the staff was friendly and communicative, resolving the issue with my vehicle effectively. However, I did encounter a delay in service completion. I was initially informed to drop off my car at 9:45 AM and was told I could pick it up by the end of the day. Unfortunately, I had to wait until the following day, after 11:00 AM, to retrieve my car. This caused some inconvenience as I ha... read more

Business response:

Thank you for your feedback. We're glad to hear you were pleased with our service quality and staff. We apologize for the delay you experienced and appreciate your understanding. Your experience helps us improve, and we’ll work on minimizing wait times in the future. Thank you for choosing us!

MIKESAWULSKI

a year ago

I've been here before and the experience hasn't been I've been here before and the experience hasn't been good. This time, however, it was pretty good. My service contact, Edward, was articulate and set reasonable expectations up front. The waiting room had a great espresso machine that offered all kinds of drinks. Furniture was comfortable enough to work from my laptop. It wasn't too busy, so things went smoothly. I'm happy to see they've improved the experience for customers.

Business response:

Thanks for your feedback! We're thrilled to hear about your positive experience this time around. Edward will be pleased to know his efforts made a difference, and we're glad you enjoyed the waiting room amenities. We’re committed to continuous improvement and appreciate your support!

CRAIGAL24

a year ago

Everyone at Frontier Ford was very friendly and treated Everyone at Frontier Ford was very friendly and treated us well. We have no compliants.

Business response:

Thanks, Craig! We're thrilled to hear you had a great experience with our team at Frontier Ford. Your feedback motivates us to continue providing excellent service. We look forward to seeing you again!

NAVA_ALFRED

a year ago

The for. The for. Dealership was good to me and took care of me helped me get the ford maverick.

Business response:

Thanks for your awesome review! We’re thrilled to hear you had a great experience with us and love your new Ford Maverick. Your satisfaction is our priority, and we appreciate your support!

HROS66

a year ago

Great service advisor, provided prompt information on the Great service advisor, provided prompt information on the service provided and what needed to be repaired

Business response:

Thanks! We’re thrilled to hear you had a great experience with our service advisor. Providing clear and prompt information is a priority for us. Your feedback inspires our team to keep delivering excellent service!

Ric Jay

a year ago

Well organized and prepared for my automotive Well organized and prepared for my automotive requirements. Very customer-friendly and easy to deal with. No waiting at all...Frank made the experience quite comfortable.

Business response:

Ric, we're thrilled to hear about your positive experience! Our team strives to provide excellent service, and it's great to know Frank made your visit comfortable and efficient. Thank you for your feedback!