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Frontier Ford
- Car Dealers
- Santa Clara, CA
About this business
Location details
3701 Stevens Creek Boulevard, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Service was good and not complicated at all. Service was good and not complicated at all. Though I wish they would not keep asking me to leave a review.
Business response:
We're glad you enjoyed the service. We appreciate your honesty about the review requests and will take your thoughts into consideration. Your experience matters to us, and we're here to make it as smooth as possible!
Very good, I had a very nice service and attendance. Very good, I had a very nice service and attendance. I recommend Frontier Ford. Thanks
Business response:
We're thrilled to hear you had a great experience with our service! Thank you for recommending Frontier Ford. Your satisfaction is our priority, and we appreciate your feedback!
Eduardo was fantastic. Eduardo was fantastic. Excellent service manager. I also loved the car drop off when finished.
Business response:
Thanks, Charles! We're thrilled to hear you had a fantastic experience with Eduardo and enjoyed the car drop-off service. Your feedback means a lot to us, and we look forward to serving you again!
Leo at Frontier Ford in San Jose Ca in the service dept Leo at Frontier Ford in San Jose Ca in the service dept gives outstanding customer service . He aims to please his customer making sure you are more then satisfied with the work that has been done on your vehicle when serviced . He’s always people friendly and has a smile with his service . Thank You For Your Kindness Leo John & Stephanie Newbrough
Business response:
Thank you Stephanie and John! We're thrilled to hear about your exceptional experience with Leo at Frontier Ford. We’re proud to have team members who go above and beyond for our customers. Your kind words inspire us to keep delivering outstanding service!
Excelente servicio excelente precio muy amables con el Excelente servicio excelente precio muy amables con el servicio lo recomiendo 100% estoy contenta con mi automóvil gracias
Business response:
¡Yazmin, gracias por tu fantástica reseña! Nos alegra mucho saber que tuviste una experiencia tan positiva y que estás contenta con tu coche. Tu recomendación significa mucho para nosotros. ¡Esperamos poder atenderte de nuevo en el futuro!
Sales staff were professional and courteous of my time Sales staff were professional and courteous of my time which is the most important thing.
Business response:
Thank you for your feedback! We’re pleased to hear that our sales staff were professional and respectful of your time. We understand how important that is and are glad we could meet your expectations. If you need any further assistance or have more questions, feel free to reach out. We appreciate your business!
Staff was very patient and understanding to my needs. Staff was very patient and understanding to my needs. I will definitely be purchasing with them again.
Business response:
Thank you for your kind words! We’re delighted to hear that our staff was patient and understanding of your needs. We look forward to assisting you with your next purchase and appreciate your trust in us. If you have any questions or need further assistance, don’t hesitate to reach out.
Mike Marshall is absolutely the best service advisor I've Mike Marshall is absolutely the best service advisor I've ever worked with -- at ANY dealer, repair shop, or other auto service provider. He's on top of the status of my car, follows up on commitments, and is very knowledgeable regarding Ford repairs. I've been coming to Frontier Ford for over 20 years.
Business response:
Thank you for sharing your experience! We're delighted to hear that Mike has consistently provided exceptional service and earned your trust over the years. His dedication and expertise are truly valued. We appreciate your loyalty and look forward to continuing to serve you for many more years to come. If there's anything else we can assist with, please let us know!
They didn't check my fluids no fluid in the reservoir. They didn't check my fluids no fluid in the reservoir.....I haven't check brake fluid but I sure that wasn't checked
Business response:
Thank you for your review! We’re glad to hear you had a positive experience overall. However, we’re concerned about the issues you mentioned with fluid levels. We want to ensure everything is in top condition for your vehicle. Please contact us so we can address these concerns and check your fluids thoroughly. Your satisfaction and vehicle safety are our top priorities. Thank you for bringing this to our attention!
Frequently asked questions about Frontier Ford
How is Frontier Ford rated?
Frontier Ford has a 4.3 star rating with 6,290 reviews.
When is Frontier Ford open?
Frontier Ford is open now. It will close at 8:00 p.m.