This profile has been claimed by the business owner or representative.
Future Nissan of Roseville
- Roseville, CA
About this business
New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles. Service Center, Parts & Accessories, Children's Play Area, Internet Access, Comfortable Waiting Area, Courtesy Shuttle.
Location details
600 Automall Dr, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
Best experience buying a car and Customer experience ever. If you want to go buy a car these amazing people at Nissan truly care. Ask for Shane Lawson sales consultant and Maria kirkman customer relations manager.
Business response:
Thank you so much for the amazing review! We're honored to hear this was the best car-buying and customer experience you've ever had. Shane Lawson and Maria Kirkman will be thrilled to know their dedication made such a positive impact. We truly appreciate your trust and recommendation—welcome to the Future Nissan family!
Today went into the dealership to get a tire issue addressed, had a nail in the tire. First thing they asked is if I had an appointment? No appointment made, saw the nail and drove right over to get it fixed! Was told it would take a few hour minimum because I didn't have an appointment. To be honest this pissed me off, who purchases and road warranty on there tires thing oh I have a flat tire I need to make an appointment to get it fixed? I have a Nissan Leaf which doesn't come with a spare tire! This is the second time I h... read more
Roseville Nissan has always been my favorite Service center. Hector was very helpful and went above and beyond to help me. And the video that I received from the mechanic was outstanding.
Business response:
Thank you for the fantastic 5-star review! We're so glad to hear that Roseville Nissan continues to be your favorite service center. Hector will be thrilled to know that his dedication and extra effort made such a positive impression. We’re also happy you enjoyed the video update from our technician — we love being able to keep you informed every step of the way. Thanks again for your continued trust and support. We look forward to seeing you next time!
My Service Writer Jeff Jones has always been the best and that’s extremely important !
Business response:
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Jeff Jones has consistently provided you with excellent service. We agree that his dedication and expertise are truly invaluable! We appreciate your kind words and look forward to continuing to serve you with the same level of care and commitment. Thank you for choosing us!
My customer service representative Logan greeted me and walked me through the process. He offered me a beverage and let me know my options. The wait time was not long. The waiting area was equipped with amenities. My wait was not long. when my vehicle was ready Logan came over and explained the next steps that were needed. Then I signed and was back on the road in no time at all. Thank Logan and Nissan of Roseville.
Business response:
Thank you for sharing your experience! We're so glad to hear that Logan took great care of you and made sure the process was smooth and comfortable. It's also wonderful to know that you found our waiting area and amenities to be up to your expectations. We appreciate your feedback and look forward to providing you with an even better experience next time!
Jeff Jones - is an excellent service advisor. His team did an amazing job on my 100,000 mile checkup.
Business response:
Thank you for your wonderful feedback! We're so happy to hear that Jeff Jones and the team did an excellent job on your 100,000-mile checkup. It's great to know that you had a positive experience with both the service and communication. We truly appreciate your recommendation and look forward to serving you again in the future!
Jeff was a very helpful person explained my necessary service needed helping me make a decision
Business response:
Thank you for your fantastic review! We're so glad to hear that Jeff was able to assist you in understanding the necessary service and help with your decision-making. We’ll be sure to pass along your kind words to him. We appreciate your trust and look forward to providing you with great service again in the future!
Went here to have a Berliner installed on a truck I recently bought. Everyone was very pleasant and helpful and the Berliner looks great. Easy to work with and very friendly staff.
Business response:
Thank you for sharing your experience! We're thrilled to hear that you had a great visit and that the Berliner installation went smoothly. It’s wonderful to know that you found our staff friendly and helpful. We’ll be sure to pass along your kind words to Logan and the team. We truly appreciate your recommendation and look forward to working with you again in the future!
very good -- personable, knowledgeable service mgr, but poor fulfillment on the details: forgot to recharge the EV (in spite of being specifically requested & reminded and did not fill the washer fluid.
Business response:
Thank you for your feedback! We’re glad to hear that you had a positive experience with our service manager. We sincerely apologize for the oversight in not fulfilling the details you requested, like recharging the EV and filling the washer fluid. We'll be sure to address this with the team to ensure these details are not missed in the future. We appreciate your understanding and look forward to serving you again!
Frequently asked questions about Future Nissan of Roseville
How is Future Nissan of Roseville rated?
Future Nissan of Roseville has a 4.9 star rating with 6,498 reviews.
When is Future Nissan of Roseville open?
Future Nissan of Roseville is open now. It will close at 10:00 p.m.