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Future Nissan of Roseville
- Roseville, CA
About this business
New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles. Service Center, Parts & Accessories, Children's Play Area, Internet Access, Comfortable Waiting Area, Courtesy Shuttle.
Location details
600 Automall Dr, Roseville, CA, 95661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 10:00 p.m. | |
| Tue | 8:30 a.m. to 10:00 p.m. | |
| Wed | 8:30 a.m. to 10:00 p.m. | |
| Thu | 8:30 a.m. to 10:00 p.m. | |
| Fri | 8:30 a.m. to 10:00 p.m. | |
| Sat | 8:30 a.m. to 10:00 p.m. | |
| Sun | 9:00 a.m. to 9:00 p.m. |
My Service Writer Jeff Jones has always been the best and that’s extremely important !
Business response:
Thank you so much for your wonderful 5-star review! We're thrilled to hear that Jeff Jones has consistently provided you with excellent service. We agree that his dedication and expertise are truly invaluable! We appreciate your kind words and look forward to continuing to serve you with the same level of care and commitment. Thank you for choosing us!
My customer service representative Logan greeted me and walked me through the process. He offered me a beverage and let me know my options. The wait time was not long. The waiting area was equipped with amenities. My wait was not long. when my vehicle was ready Logan came over and explained the next steps that were needed. Then I signed and was back on the road in no time at all. Thank Logan and Nissan of Roseville.
Business response:
Thank you for sharing your experience! We're so glad to hear that Logan took great care of you and made sure the process was smooth and comfortable. It's also wonderful to know that you found our waiting area and amenities to be up to your expectations. We appreciate your feedback and look forward to providing you with an even better experience next time!
Jeff Jones - is an excellent service advisor. His team did an amazing job on my 100,000 mile checkup.
Business response:
Thank you for your wonderful feedback! We're so happy to hear that Jeff Jones and the team did an excellent job on your 100,000-mile checkup. It's great to know that you had a positive experience with both the service and communication. We truly appreciate your recommendation and look forward to serving you again in the future!
Jeff was a very helpful person explained my necessary service needed helping me make a decision
Business response:
Thank you for your fantastic review! We're so glad to hear that Jeff was able to assist you in understanding the necessary service and help with your decision-making. We’ll be sure to pass along your kind words to him. We appreciate your trust and look forward to providing you with great service again in the future!
Went here to have a Berliner installed on a truck I recently bought. Everyone was very pleasant and helpful and the Berliner looks great. Easy to work with and very friendly staff.
Business response:
Thank you for sharing your experience! We're thrilled to hear that you had a great visit and that the Berliner installation went smoothly. It’s wonderful to know that you found our staff friendly and helpful. We’ll be sure to pass along your kind words to Logan and the team. We truly appreciate your recommendation and look forward to working with you again in the future!
very good -- personable, knowledgeable service mgr, but poor fulfillment on the details: forgot to recharge the EV (in spite of being specifically requested & reminded and did not fill the washer fluid.
Business response:
Thank you for your feedback! We’re glad to hear that you had a positive experience with our service manager. We sincerely apologize for the oversight in not fulfilling the details you requested, like recharging the EV and filling the washer fluid. We'll be sure to address this with the team to ensure these details are not missed in the future. We appreciate your understanding and look forward to serving you again!
Very attentive to my needs and concern very helpful over all thank you Julio Chavez
Business response:
Thank you so much for your kind words! We're thrilled to hear that Julio Chavez was able to meet your needs and provide helpful service. We’ll also make sure to pass your feedback along to Jeff Jones. We truly appreciate your recommendation and are grateful for your support. We look forward to assisting you again in the future!
Kudos to Hector Gonzalez. He is the Best Of the Best in Service Advisors. Very thorough, attention to detail is Second to None and he followed up aĺways during the 4 days my vehicle was there. He and the awesome mechanics made my life a whole lot easier. And she runs 'like a top' again!!!
Business response:
Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Hector and our team. Hector truly is dedicated to providing top-notch service, and we’re glad to know that both he and our mechanics made a difference for you. We appreciate you taking the time to share your feedback and look forward to assisting you again in the future!
Excellent service and communication. They completed the service faster than promised. I appreciate the great care they take in keeping my car running perfectly
Business response:
Thank you for the fantastic review! We're so glad to hear that Curtis and the team were able to provide you with excellent service and communication, and that we exceeded your expectations with the timely completion of your service. We truly appreciate your trust in us to keep your car running smoothly. We look forward to serving you again in the future!
Frequently asked questions about Future Nissan of Roseville
How is Future Nissan of Roseville rated?
Future Nissan of Roseville has a 4.9 star rating with 6,465 reviews.
When is Future Nissan of Roseville open?
Future Nissan of Roseville is closed now. It will open at 8:30 a.m.