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Gastonia Nissan

4.5

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Location details

2275 E Franklin Blvd, Gastonia, NC, 28054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.55,428 reviews
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Shari Spiewak's profile image
Shari Spiewak 
9 years ago

This is a good place to buy a car as long as you don't mind getting non-stop phone calls from them for years to come asking you to buy another car. Starting one month after I bought my car, they started calling asking me to trade it in to buy another one. Five years later, they keep calling even though I've asked countless times to be taken off the sales-call list. Even when I took it in for service, I got summoned out of the customer lounge while I was reading a book to go sit and listen to a sales pitch. I will never buy a... read more

Brian Bouldin's profile image
Brian Bouldin 
9 years ago

This is the second car that I have bought from them. I didn't get a great deal but considering how upside down I was in my trade I guess I can't complain. The staff was friendly and helpful though. 

Chuck Koontz's profile image
Chuck Koontz 
9 years ago

Slow as shit... damn they slow.. cant keep appt times... makes you wait 2 hrs for oil change when you do have appt... bad mang. Techs just stand around like durrr wat do i do.... 

Jason Tomlinson's profile image
Jason Tomlinson 
9 years ago

I would use extreme caution when dealing with this dealership on a used vehicle. I sent an online inquiry on Oct 30th about a used 2015 Toyota Avalon they had on their website that was listed for $25,500. I spoke with Nicole and asked for an OTD price. I then received a call from Liz asking if she could help me. I asked her for an OTD price and she told me that there was confusion on the price of the vehicle and it was now $31,000. She sent me a text on Sunday asking me if I was interested, and I told her that $31,000 w... read more

Jason Tomlinson's profile image
Jason Tomlinson 
9 years ago

I would use extreme caution when dealing with this dealership on a used vehicle. I sent an online inquiry on Oct 30th about a used 2015 Toyota Avalon they had on their website that was listed for $25,500. I spoke with Nicole and asked for an OTD price. I then received a call from Liz asking if she could help me. I asked her for an OTD price and she told me that there was confusion on the price of the vehicle and it was now $31,000. She sent me a text on Sunday asking me if I was interested, and I told her that $31,000 w... read more

Rene B Petrin Jr.'s profile image
Rene B Petrin Jr. 
9 years ago

I've never been spoken to with such disrespect, from the service dept. 

Business response:

Rene, Could you please send me a message with some more information on what has happened. So, that I can see what I can do to rectify this situation. 

Rene B Petrin Jr.'s profile image
Rene B Petrin Jr. 
9 years ago

I've never been spoken to with such disrespect, from the service dept. 

Ronnie Williams's profile image
Ronnie Williams 
10 years ago

We were lied to by the service department. We bought our quest from there years ago and took it in for several issues. We were told that the van which we drove to and from the dealership has a BROKEN timing chain. 

Business response:

Ronnie, Is there any way that you could send our page a message with some details on what happened. I would love the opportunity to rectify the situation. 

Brittany Jackson's profile image
Brittany Jackson 
10 years ago

I purchased a 2009 Nissan altima from their seller Earnest and before I could make my first payment the car broke down I couldn't crank it so I called them and at first they didn't want to fix it but after calling a few times they agreed to and also gave me a loaner exactly 1 year and a week later the car broke down for the same exact reason it broke down the first time I don't live in gastonia but was told to get it towed there I told them that it wouldn't crank just like the first time and I felt like if the steering col... read more

Business response:

Hello Brittany, My sincere apologies. I would like to speak to you further about this situation but the numbers that we have in the system are wrong. Can you please reach out to me today? My name is Felesia and I am the Owner Loyalty Manager. I look forward to speaking with you soon. 

Frequently asked questions about Gastonia Nissan

How is Gastonia Nissan rated?

Gastonia Nissan has a 4.5 star rating with 5,428 reviews. 

When is Gastonia Nissan open?

Gastonia Nissan is closed now. It will open at 9:00 a.m.