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Gastonia Nissan
- Car Dealers
- Gastonia, NC
About this business
Location details
2275 E Franklin Blvd, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Ok this is going to be a bit long so if you are not in the mood for a long read, best move on now. However, if you want to know of a truly poor experience then read on. Last year I bought a 2016 NIssan Altima S from Gastonia Nissan. I went in that day with a pre approval letter from Capital One finance. We were set down and a multitude of credit checks were run despite my pre approval status. It was early in the afternoon when we started and didnt get out of there till nearly 9 pm that night, but I digress. After ... read more
I would give 0 stars if possible. My husband traded in a car in November 2016. A couple of months ago, we got a phone call about the car being in an accident and the claim filed for it. We went to the dealership and talked to people in charge of titles/tags, and after 3 visits, we were led to believe that the issue was going to be taken care of. A couple of weeks ago we received a notice from the state about a lapse of coverage on the vehicle. We have now gone to the dealership 5 times to get this situation rectified for a c... read more
Business response:
Marie, It was great speaking with you yesterday and it appears that everything is taken care of at this time. If you have any further questions or concerns, please do not hesitate to contact me at the dealership! Sincerely, Kimberly Vandenberg, Executive Assistant
I would give 0 stars if possible. My husband traded in a car in November 2016. A couple of months ago, we got a phone call about the car being in an accident and the claim filed for it. We went to the dealership and talked to people in charge of titles/tags, and after 3 visits, we were led to believe that the issue was going to be taken care of. A couple of weeks ago we received a notice from the state about a lapse of coverage on the vehicle. We have now gone to the dealership 5 times to get this situation rectified for a c... read more
DO NOT PURCHASE FROM HERE I was contacted on a Thursday by Stewart telling me they need 50 used cars for they inventory by Monday and they wanted to to purchase my car/pay it off n they would get me in a 2017 with no change to my current payments would I be interested. I happily agree sounded like a great deal at the time I showed up Sunday the dealer didn't even know who he had as an appointment according him he had contacted my of people. We preceded to discuss what car I wanted n so forth I kept asking bout the payments.I... read more
Business response:
Mr. Holland, My sincerest apologies for the negative experience you had and apparent lack of communication that was a result of your visit with us. If you so desire, please contact our General Sales Manager, Mr. Randolph Scott and he will address all of your concerns and see if we can turn this around for you. We never want our customers to walk away frustrated and angry and would love the opportunity to discuss this matter with you. Also, if I can be of assistance in any way, please contact me as well. Sincerely, Kimberly... read more
DO NOT PURCHASE FROM HERE I was contacted on a Thursday by Stewart telling me they need 50 used cars for they inventory by Monday and they wanted to to purchase my car/pay it off n they would get me in a 2017 with no change to my current payments would I be interested. I happily agree sounded like a great deal at the time I showed up Sunday the dealer didn't even know who he had as an appointment according him he had contacted my of people. We preceded to discuss what car I wanted n so forth I kept asking bout the payments.I... read more
Worst car buying experience ever!! Would not recommend them to anyone.
Business response:
Samantha, I am so sorry! I would love to hear from you regarding your experience and see what I can do for you. Please contact me at the dealership...Kimberly Vandenberg, Executive Assistant.
I had been in contact with Jerome Moody. He is wonderful. He knew what I was looking for. He found me a couple of vehicles but unfortunately they were sold. Well today he called me and told me about a car that came in . The Ford Expedition. Mileage was high but I was fine with it. He was really working hard to find me something. I was a happy person. Until I get approached by another gentleman. This man proceeds to to ask me for my information. I tell him no I wasn't ready to give any personal information yet. He t... read more
Business response:
Ms. Delaney, I know that our General Sales Manager has reached out to you but wanted to let you know that should you have any additional questions or concerns, please feel free to contact me at the dealership. Sincerely, Kimberly Vandenberg, Executive Assistant.
Ended up buying a truck from here and it slowly started turning to a piece if crap. Only have had it for 2 years and all maintenance has been kept up with with. Already had to replace the radiator in this heap of metal. Thanks alot.....
Business response:
Jordan, I'm sorry to hear that you are having issues with you vehicle. Please give us a call and speak with our Parts and Service Director, Karl Zaengle and give us the opportunity to address your concerns.
Ended up buying a truck from here and it slowly started turning to a piece if crap. Only have had it for 2 years and all maintenance has been kept up with with. Already had to replace the radiator in this heap of metal. Thanks alot.....
Business response:
Jordan, I'm sorry to hear this. I have passed your information on to our General Sales Manager and someone will reach out to you. Sincerely, Kimberly Vandenberg Executive Assistant
Frequently asked questions about Gastonia Nissan
How is Gastonia Nissan rated?
Gastonia Nissan has a 4.5 star rating with 5,428 reviews.
When is Gastonia Nissan open?
Gastonia Nissan is closed now. It will open at 9:00 a.m.