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Gastonia Nissan
- Car Dealers
- Gastonia, NC
About this business
Location details
2275 E Franklin Blvd, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I had been in contact with Jerome Moody. He is wonderful. He knew what I was looking for. He found me a couple of vehicles but unfortunately they were sold. Well today he called me and told me about a car that came in . The Ford Expedition. Mileage was high but I was fine with it. He was really working hard to find me something. I was a happy person. Until I get approached by another gentleman. This man proceeds to to ask me for my information. I tell him no I wasn't ready to give any personal information yet. He t... read more
Business response:
Ms. Delaney, I know that our General Sales Manager has reached out to you but wanted to let you know that should you have any additional questions or concerns, please feel free to contact me at the dealership. Sincerely, Kimberly Vandenberg, Executive Assistant.
Ended up buying a truck from here and it slowly started turning to a piece if crap. Only have had it for 2 years and all maintenance has been kept up with with. Already had to replace the radiator in this heap of metal. Thanks alot.....
Business response:
Jordan, I'm sorry to hear that you are having issues with you vehicle. Please give us a call and speak with our Parts and Service Director, Karl Zaengle and give us the opportunity to address your concerns.
Ended up buying a truck from here and it slowly started turning to a piece if crap. Only have had it for 2 years and all maintenance has been kept up with with. Already had to replace the radiator in this heap of metal. Thanks alot.....
Business response:
Jordan, I'm sorry to hear this. I have passed your information on to our General Sales Manager and someone will reach out to you. Sincerely, Kimberly Vandenberg Executive Assistant
I had my worst car buying experience here. I went to talk to them about buying a new car from them and to show them the vehicle I was trading in. Before I knew it they had me giving up my trade in and driving home this car I wanted to buy. Sounds okay to most so far .... but they kept me there all day into the evening. I hadn't eaten lunch and now I was past the supper hour. And still waiting to finish up so we could leave. By the time my wife and I got to the finance office I would have signed anything just to get out of th... read more
Business response:
Mr. Link, I am so sorry that you are feeling disappointed with your car buying experience here...that is certainly the opposite of our goal! I will have our Finance Director call you to discuss your concerns. He is out of the office but will be returning on Thursday. At that time I will share this with him and he will reach out to you.
I had my worst car buying experience here. I went to talk to them about buying a new car from them and to show them the vehicle I was trading in. Before I knew it they had me giving up my trade in and driving home this car I wanted to buy. Sounds okay to most so far .... but they kept me there all day into the evening. I hadn't eaten lunch and now I was past the supper hour. And still waiting to finish up so we could leave. By the time my wife and I got to the finance office I would have signed anything just to get out of th... read more
there bogo offer is a joke, bogo means I own it for life, not for 2 years, if I buy a pair of pants and get one free, don't mean I have to give one pair back after I ware them 2 times. bogo means buy one get one free...
Business response:
Hi Jeffrey. I'm sorry to hear about your unfortunate experience. Please send me a message so we can work together to resolve this. Have a great weekend.
TAKE YOUR BUSINESS ELSEWHERE It's always good to be cautious at dealerships but I recommend taking your business somewhere besides here. They're the most shady and unethical, unprofessional and immature place I've ever been to. It started when I inquired about a car they posted on this Facebook page. I was told the price was $16,500 so I went to see it in person and found out they got the price wrong, it was actually $27,000. When they realized they told me the wrong price they BLOCKED me from their Facebook page. See whe... read more
TAKE YOUR BUSINESS ELSEWHERE It's always good to be cautious at dealerships but I recommend taking your business somewhere besides here. They're the most shady and unethical, unprofessional and immature place I've ever been to. It started when I inquired about a car they posted on this Facebook page. I was told the price was $16,500 so I went to see it in person and found out they got the price wrong, it was actually $27,000. When they realized they told me the wrong price they BLOCKED me from their Facebook page. See whe... read more
Joc (sales manager) was extremely rude and arrogant. I visited the dealership because they sent me a letter telling me they could get me on a newer car for less money. LIES! He tried to bully me and basically called me stupid for not purchasing a sentra for 500 a month for 5 years. The men kept saying how beautiful my child was until it was uncomfortable. I was held hostage because they wouldn't give me my keys back. This is not a place for single moms they are predators.
Business response:
Hello Lisa. I wanted to let you know I am very interested in talking to you personally regarding your experience here at Gastonia Nissan. It is never our intention to have anyone leaving our dealership feeling underappreciated, whether they purchase a vehicle or not. I have been trying to reach out to you for a few days but have been unsuccessful. I would appreciate it if you can reach out to me at your earliest convenience. Thank you. Randolph Scott General Sales Manager Gastonia Nissan
Frequently asked questions about Gastonia Nissan
How is Gastonia Nissan rated?
Gastonia Nissan has a 4.5 star rating with 5,211 reviews.
When is Gastonia Nissan open?
Gastonia Nissan is closed now. It will open at 9:00 a.m.