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Gastonia Nissan

4.4

About this business

Location details

2275 E Franklin Blvd, Gastonia, NC, 28054, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.44,911 reviews
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Katelyn Turbyfill's profile image
Katelyn Turbyfill 
8 years ago

TAKE YOUR BUSINESS ELSEWHERE It's always good to be cautious at dealerships but I recommend taking your business somewhere besides here. They're the most shady and unethical, unprofessional and immature place I've ever been to. It started when I inquired about a car they posted on this Facebook page. I was told the price was $16,500 so I went to see it in person and found out they got the price wrong, it was actually $27,000. When they realized they told me the wrong price they BLOCKED me from their Facebook page. See whe... read more

Katelyn Turbyfill's profile image
Katelyn Turbyfill 
8 years ago

TAKE YOUR BUSINESS ELSEWHERE It's always good to be cautious at dealerships but I recommend taking your business somewhere besides here. They're the most shady and unethical, unprofessional and immature place I've ever been to. It started when I inquired about a car they posted on this Facebook page. I was told the price was $16,500 so I went to see it in person and found out they got the price wrong, it was actually $27,000. When they realized they told me the wrong price they BLOCKED me from their Facebook page. See whe... read more

Lisa Sanders's profile image
Lisa Sanders 
8 years ago

Joc (sales manager) was extremely rude and arrogant. I visited the dealership because they sent me a letter telling me they could get me on a newer car for less money. LIES! He tried to bully me and basically called me stupid for not purchasing a sentra for 500 a month for 5 years. The men kept saying how beautiful my child was until it was uncomfortable. I was held hostage because they wouldn't give me my keys back. This is not a place for single moms they are predators. 

Business response:

Hello Lisa. I wanted to let you know I am very interested in talking to you personally regarding your experience here at Gastonia Nissan. It is never our intention to have anyone leaving our dealership feeling underappreciated, whether they purchase a vehicle or not. I have been trying to reach out to you for a few days but have been unsuccessful. I would appreciate it if you can reach out to me at your earliest convenience. Thank you. Randolph Scott General Sales Manager Gastonia Nissan 

Don Don Hughes Sr.'s profile image
Don Don Hughes Sr. 
8 years ago

Sold me a brand new 2017 Nissan Sentra.... first two weeks in it the tire bust and they say it's a nail which they for some strange reason can not show me any nail being in the tire....so instead of replacing the tire I had to pay out of my pocket. The following day my pregnant girlfriend is in the car and the light go completely out 

Don Don Hughes Sr.'s profile image
Don Don Hughes Sr. 
8 years ago

Sold me a brand new 2017 Nissan Sentra.... first two weeks in it the tire bust and they say it's a nail which they for some strange reason can not show me any nail being in the tire....so instead of replacing the tire I had to pay out of my pocket. The following day my pregnant girlfriend is in the car and the light go completely out 

Shari Spiewak's profile image
Shari Spiewak 
8 years ago

This is a good place to buy a car as long as you don't mind getting non-stop phone calls from them for years to come asking you to buy another car. Starting one month after I bought my car, they started calling asking me to trade it in to buy another one. Five years later, they keep calling even though I've asked countless times to be taken off the sales-call list. Even when I took it in for service, I got summoned out of the customer lounge while I was reading a book to go sit and listen to a sales pitch. I will never buy a... read more

Business response:

Hello Ms. Spiewak. I am reaching out to you in response to your recent post on Facebook. Our sincere apologies if you feel you have been over-communicated with. We hear and respect your wishes and I have updated your account to reflect that. If you should have any further unwarranted contacts, please reach out to me directly. Again, our apologies. Sincerely, Antoine Wilson Owner Loyalty Manager 

Shari Spiewak's profile image
Shari Spiewak 
8 years ago

This is a good place to buy a car as long as you don't mind getting non-stop phone calls from them for years to come asking you to buy another car. Starting one month after I bought my car, they started calling asking me to trade it in to buy another one. Five years later, they keep calling even though I've asked countless times to be taken off the sales-call list. Even when I took it in for service, I got summoned out of the customer lounge while I was reading a book to go sit and listen to a sales pitch. I will never buy a... read more

Brian Bouldin's profile image
Brian Bouldin 
8 years ago

This is the second car that I have bought from them. I didn't get a great deal but considering how upside down I was in my trade I guess I can't complain. The staff was friendly and helpful though. 

Chuck Koontz's profile image
Chuck Koontz 
8 years ago

Slow as shit... damn they slow.. cant keep appt times... makes you wait 2 hrs for oil change when you do have appt... bad mang. Techs just stand around like durrr wat do i do.... 

Frequently asked questions about Gastonia Nissan

How is Gastonia Nissan rated?

Gastonia Nissan has a 4.4 star rating with 4,911 reviews. 

When is Gastonia Nissan open?

Gastonia Nissan is closed now. It will open tomorrow at 12:00 p.m.