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Gastonia Nissan
- Car Dealers
- Gastonia, NC
About this business
Location details
2275 E Franklin Blvd, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Let me just warn everyone wanting to get a nissan. I bought my car back in July! The gear shifter has been sticking for over a month. I went to get my oil changed and told them about my problem. Did they fix it even though im still under warranty? Nope. I was told that i was no longer under warranty. Which is false, bought the car in july!!!!! So my grandmother emails the manager and copies me into the email. And guess what!? We never got a reply. These people only give a damn when you are still shopping. Once you sign over ... read more
Business response:
Jessica, My name is Kim Vandenberg and I am the Owner Loyalty Manager here at the dealership. I am so sorry to hear this. I would love to speak with you and follow-up to find out what happened. Please give me a call at #704-867-0000 so that I can resolve this issue for you. Thank you!
Purchased a Nissan Pathfinder about a month ago from Nissan Gastonia. The sales guy was friendly; however, I felt like he was not engaged. It felt like all he wanted was to sale and move on. Had I not been looking for what I wanted for over a month to no avail, I would have left. But the car I saw was perfect for the size and price and mileage. I asked the guy about the mileage in gas and he said mid low 30s. Oh no, I pulled that up real fast and saw mid low 20s. Still, my last car was the same way, so that didn't bother me.... read more
Business response:
Laura, I am sorry about your experience with us. I am looking into this with our management, but if you would like to call, I would be happy to speak with you. Sincerely, Kimberly Vandenberg, Executive Assistant
Purchased a Nissan Pathfinder about a month ago from Nissan Gastonia. The sales guy was friendly; however, I felt like he was not engaged. It felt like all he wanted was to sale and move on. Had I not been looking for what I wanted for over a month to no avail, I would have left. But the car I saw was perfect for the size and price and mileage. I asked the guy about the mileage in gas and he said mid low 30s. Oh no, I pulled that up real fast and saw mid low 20s. Still, my last car was the same way, so that didn't bother me.... read more
Ok this is going to be a bit long so if you are not in the mood for a long read, best move on now. However, if you want to know of a truly poor experience then read on. Last year I bought a 2016 NIssan Altima S from Gastonia Nissan. I went in that day with a pre approval letter from Capital One finance. We were set down and a multitude of credit checks were run despite my pre approval status. It was early in the afternoon when we started and didnt get out of there till nearly 9 pm that night, but I digress. After ... read more
I would give 0 stars if possible. My husband traded in a car in November 2016. A couple of months ago, we got a phone call about the car being in an accident and the claim filed for it. We went to the dealership and talked to people in charge of titles/tags, and after 3 visits, we were led to believe that the issue was going to be taken care of. A couple of weeks ago we received a notice from the state about a lapse of coverage on the vehicle. We have now gone to the dealership 5 times to get this situation rectified for a c... read more
Business response:
Marie, It was great speaking with you yesterday and it appears that everything is taken care of at this time. If you have any further questions or concerns, please do not hesitate to contact me at the dealership! Sincerely, Kimberly Vandenberg, Executive Assistant
I would give 0 stars if possible. My husband traded in a car in November 2016. A couple of months ago, we got a phone call about the car being in an accident and the claim filed for it. We went to the dealership and talked to people in charge of titles/tags, and after 3 visits, we were led to believe that the issue was going to be taken care of. A couple of weeks ago we received a notice from the state about a lapse of coverage on the vehicle. We have now gone to the dealership 5 times to get this situation rectified for a c... read more
DO NOT PURCHASE FROM HERE I was contacted on a Thursday by Stewart telling me they need 50 used cars for they inventory by Monday and they wanted to to purchase my car/pay it off n they would get me in a 2017 with no change to my current payments would I be interested. I happily agree sounded like a great deal at the time I showed up Sunday the dealer didn't even know who he had as an appointment according him he had contacted my of people. We preceded to discuss what car I wanted n so forth I kept asking bout the payments.I... read more
Business response:
Mr. Holland, My sincerest apologies for the negative experience you had and apparent lack of communication that was a result of your visit with us. If you so desire, please contact our General Sales Manager, Mr. Randolph Scott and he will address all of your concerns and see if we can turn this around for you. We never want our customers to walk away frustrated and angry and would love the opportunity to discuss this matter with you. Also, if I can be of assistance in any way, please contact me as well. Sincerely, Kimberly... read more
DO NOT PURCHASE FROM HERE I was contacted on a Thursday by Stewart telling me they need 50 used cars for they inventory by Monday and they wanted to to purchase my car/pay it off n they would get me in a 2017 with no change to my current payments would I be interested. I happily agree sounded like a great deal at the time I showed up Sunday the dealer didn't even know who he had as an appointment according him he had contacted my of people. We preceded to discuss what car I wanted n so forth I kept asking bout the payments.I... read more
Worst car buying experience ever!! Would not recommend them to anyone.
Business response:
Samantha, I am so sorry! I would love to hear from you regarding your experience and see what I can do for you. Please contact me at the dealership...Kimberly Vandenberg, Executive Assistant.
Frequently asked questions about Gastonia Nissan
How is Gastonia Nissan rated?
Gastonia Nissan has a 4.5 star rating with 5,211 reviews.
When is Gastonia Nissan open?
Gastonia Nissan is closed now. It will open at 9:00 a.m.