This profile has been claimed by the business owner or representative.
Gastonia Nissan
- Car Dealers
- Gastonia, NC
About this business
Location details
2275 E Franklin Blvd, Gastonia, NC, 28054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
DO NOT PURCHASE FROM HERE I was contacted on a Thursday by Stewart telling me they need 50 used cars for they inventory by Monday and they wanted to to purchase my car/pay it off n they would get me in a 2017 with no change to my current payments would I be interested. I happily agree sounded like a great deal at the time I showed up Sunday the dealer didn't even know who he had as an appointment according him he had contacted my of people. We preceded to discuss what car I wanted n so forth I kept asking bout the payments.I... read more
Business response:
Mr. Holland, My sincerest apologies for the negative experience you had and apparent lack of communication that was a result of your visit with us. If you so desire, please contact our General Sales Manager, Mr. Randolph Scott and he will address all of your concerns and see if we can turn this around for you. We never want our customers to walk away frustrated and angry and would love the opportunity to discuss this matter with you. Also, if I can be of assistance in any way, please contact me as well. Sincerely, Kimberly... read more
DO NOT PURCHASE FROM HERE I was contacted on a Thursday by Stewart telling me they need 50 used cars for they inventory by Monday and they wanted to to purchase my car/pay it off n they would get me in a 2017 with no change to my current payments would I be interested. I happily agree sounded like a great deal at the time I showed up Sunday the dealer didn't even know who he had as an appointment according him he had contacted my of people. We preceded to discuss what car I wanted n so forth I kept asking bout the payments.I... read more
Worst car buying experience ever!! Would not recommend them to anyone.
Business response:
Samantha, I am so sorry! I would love to hear from you regarding your experience and see what I can do for you. Please contact me at the dealership...Kimberly Vandenberg, Executive Assistant.
I had been in contact with Jerome Moody. He is wonderful. He knew what I was looking for. He found me a couple of vehicles but unfortunately they were sold. Well today he called me and told me about a car that came in . The Ford Expedition. Mileage was high but I was fine with it. He was really working hard to find me something. I was a happy person. Until I get approached by another gentleman. This man proceeds to to ask me for my information. I tell him no I wasn't ready to give any personal information yet. He t... read more
Business response:
Ms. Delaney, I know that our General Sales Manager has reached out to you but wanted to let you know that should you have any additional questions or concerns, please feel free to contact me at the dealership. Sincerely, Kimberly Vandenberg, Executive Assistant.
Ended up buying a truck from here and it slowly started turning to a piece if crap. Only have had it for 2 years and all maintenance has been kept up with with. Already had to replace the radiator in this heap of metal. Thanks alot.....
Business response:
Jordan, I'm sorry to hear that you are having issues with you vehicle. Please give us a call and speak with our Parts and Service Director, Karl Zaengle and give us the opportunity to address your concerns.
Ended up buying a truck from here and it slowly started turning to a piece if crap. Only have had it for 2 years and all maintenance has been kept up with with. Already had to replace the radiator in this heap of metal. Thanks alot.....
Business response:
Jordan, I'm sorry to hear this. I have passed your information on to our General Sales Manager and someone will reach out to you. Sincerely, Kimberly Vandenberg Executive Assistant
I had my worst car buying experience here. I went to talk to them about buying a new car from them and to show them the vehicle I was trading in. Before I knew it they had me giving up my trade in and driving home this car I wanted to buy. Sounds okay to most so far .... but they kept me there all day into the evening. I hadn't eaten lunch and now I was past the supper hour. And still waiting to finish up so we could leave. By the time my wife and I got to the finance office I would have signed anything just to get out of th... read more
Business response:
Mr. Link, I am so sorry that you are feeling disappointed with your car buying experience here...that is certainly the opposite of our goal! I will have our Finance Director call you to discuss your concerns. He is out of the office but will be returning on Thursday. At that time I will share this with him and he will reach out to you.
I had my worst car buying experience here. I went to talk to them about buying a new car from them and to show them the vehicle I was trading in. Before I knew it they had me giving up my trade in and driving home this car I wanted to buy. Sounds okay to most so far .... but they kept me there all day into the evening. I hadn't eaten lunch and now I was past the supper hour. And still waiting to finish up so we could leave. By the time my wife and I got to the finance office I would have signed anything just to get out of th... read more
there bogo offer is a joke, bogo means I own it for life, not for 2 years, if I buy a pair of pants and get one free, don't mean I have to give one pair back after I ware them 2 times. bogo means buy one get one free...
Business response:
Hi Jeffrey. I'm sorry to hear about your unfortunate experience. Please send me a message so we can work together to resolve this. Have a great weekend.
Frequently asked questions about Gastonia Nissan
How is Gastonia Nissan rated?
Gastonia Nissan has a 4.4 star rating with 4,911 reviews.
When is Gastonia Nissan open?
Gastonia Nissan is closed now. It will open tomorrow at 12:00 p.m.