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About the Gem Shopping Network After a few minutes of watching our shows, you will quickly realize that we are different. Our hosts combine entertainment and education while presenting rare gemstones and fine jewelry. You will have an interactive, attentive experience from the privacy of your home. Our true fans watch us for so many reasons. The fine, designer merchandise, rare gemstones, estate jewelry, collectibles, and interesting minerals from the earth are only part of our story. Our vast array of on-air personalities ... read more
3259 Duluth Hwy 120, Duluth, GA, 30096, United States
Get directionsI've shopped with Gem Shopping for 20+ years. They are always a pleasure to deal with. On my recent purchase of a Butte Mine Oregon Sunstone ring I am very satisfied with my purchase, my only negative is that I was promised a certificate (from the mine, not a gemological cert) and a gem description and neither was included. If they could get me that, I would be happier. I have read of others issue with customer service and returns but have never experienced an issue with either.
Business response:
Thank you, ******, for you 20 plus years with Gem Shopping Network. I see that we mailed a card earlier this month. I have another one ready to go. I will email you to make sure we are mailing to the correct address. Again, Thank you so much.
Top quality items-- and if you shop wisely, you can get some amazing deals. Great customer service, and returns are readily accepted.
Business response:
Thank you, *****.
Truly a place where you can find jewels that are hard to find in the usual retail spaces and are priced within reason.
Business response:
Hello *****. You are exactly right. Gem Shopping Network is truly the place for all your fine jewelry and the prices are Fantastic.
I have been shopping with GSN for many many years. I have spent 10's of thousands of dollars. I have found everything to be as stated on TV. I have returned only a couple pieces and this was due to my taste preferences. There was no problem with returns. I did have one ring that milli stones fell out and they replaced and repaired the piece free of charge and with no hesitation. I will continue to shop with them for amazing deals and superb customer service.
Business response:
Thank you so much. We are grateful for the many years you have made Gem Shopping Network you jewelry shopping venue. It is our goal to make sure your buying experience is anything short of excellent.
We love Gem Shopping. Have bought a number of items over the past 5 years. Have never been disappointed.
Business response:
Thank you for your comment.
I have used Gem Shopping for over 20 years purchasing high end to affordable price range jewelry. I have always had excellent service and received quality products. I highly recommend purchasing from them and trust their quality to be excellent. They are a very reputable company.
Business response:
Wow, 20 years that is great. Thank you for your review and for recommending Gem Shopping Network.
Gem Shopping Network is a good place to buy quality new and estate jewelry. I have purchased several beautiful pieces from them, including a certified Burma ruby ring. I have also purchased loose tanzanite and diamonds from which to have had custom pieces designed for me. I have been happy with most purchases, and I also have returned a couple items without too much difficulty. I would recommend them for price and quality.
Business response:
Hi, ******. Thank you for sharing your experience. I'm glad you mentioned custom work because Gem Shopping Network has awesome jewelers who will design a custom piece just for you. All you have to do is call one of our customer service agents and provide them with the specifications of the design. By the way. I saw that Burma Ruby, what a beauty. Customer Service 888-391-2315.
Great products,fast delivery!
Business response:
Thank you for your comment *****.
I had a very good experience with Gem Shopping Network, especially after speaking with Kawi, a customer serv. rep. I had bought an expensive (for me) Kat Florence ring. When I received it, I was unable to get an appraisal from a local jeweler and thought that I saw some minor scratches on the main stone. So I decided to send it back. A week later I called to check on my refund and spoke with Kawi. I explained my hesitations about purchasing the ring. She discussed the history of the Kat Florence brand and found that GSN had... read more
Business response:
Thank you so much for your kind words, Lori. We really appreciate you taking the time to share your experience, and we agree, Kawi is truly a gem to have at the Gem Shopping Network! We are very lucky for customers like you. We look forward to working with you again in the future!
Gem Shopping Network Inc has a 4.9 star rating with 809 reviews.
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