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Gene Juarez Salon & Spa - University Village
- Hair Salons
- Seattle, WA
About this business
Location details
2684 NE 49th ST, Seattle, WA, 98105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 7:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 6:00 p.m. | |
| Sun | 09:00 a.m. to 6:00 p.m. |
Update: A new cut was offered and accepted. This fixed the major issues with from the first cut and ended with a result I was happy with. I still lost length from the first cut and had to return which is why I won't go above 3 stars. If I saw the second stylist first this would've been a 5 star review.
Business response:
Andrea, I am so sorry that you are disappointed with the service you received, and I am confident there is something we can do to make this better and resolve your dissatisfaction. Please call me at 425-748-1462 or email colleens@genejuarez.com to discuss. Sincerely, Colleen
I recently visited this salon for a partial balayage and haircut. Chase F did the balayage, which I wanted to blend in my gray hairs. He did an amazing job. The best color I have ever gotten. Johnny G did the hair cut. I gave him some broad parameters for what I wanted and let him do what he thought would look and work best for my hair. He nailed it. To top it off, they are both really nice people!
Haircut with Kathryn (Katie). I've been seeing her for about one year now. She does an amazing job! Very relaxed atmosphere in salon. Everyone is always very helpful and ensures you are taken care of right away.
I've been coming here for years, and the services are mostly v. good. However, getting an appointment is another story. I balk at leaving my credit card, number, expiry date, and CVV, PLUS date of birth online, just to make an appointment. But I did -- only to be told my card was not accepted? Huh? Since when is MasterCard not taken? It's a brand new ATM, with cash behind it, so I have no idea what that is about. So I called ... and was left on hold. I just hung up. And by the way -- to "Shelby," the woman who said she got ... read more
Business response:
Lorraine, I apologize for the very disappointing experience you describe and I'm confident there is something we can do to make this better. Please contact me at colleens@genejuarez.com or 425-748-1462. Sincerely, Colleen
I have booked several pedicures since and had a good experience so I am updating my review.
Business response:
Dear Lisa, I am so sorry about the experience you describe and I will do everything I can to try to make it right. Please contact me at colleens@genejuarez.com or 425-748-1462. Sincerely, Colleen
Go to Gene Juarez South Lake Union and ask for Marcus. Best color and haircut ever!! He is incredibly meticulous and really takes the time to understand his clients needs. After the 1st time I went to him I knew I wouldn't be going to anyone else ever again.
GO SEE MY GIRL SHANNON H! She is the best, I just started seeing her a couple months ago and she gives me the most epic wispy bangs. I recently just got another cut today and she cut me some clean layers, touched up my bangs, and gave my hair new shape. Always just what I want but better! If u go to Gene Juarez in uvill make sure it's with Shannon :)))
I have been going to Gene Juarez for many years and like them a lot. My one complaint is that they do not accept cash. But the person I saw, Seth had a sign saying that he accepts cash tips. I would love to tip in cash and pay in cash! Please don't have a policy like that! It would be nice to be able to pay and tip in cash for those of us that choose to.
I would highly recommend this establishment after visiting the Gene Juarez Salon in university village, WA. I was seen by Chase for a coloring and toning. Chases attention to detail, communication and overall service was above and beyond!!!
Frequently asked questions about Gene Juarez Salon & Spa - University Village
How is Gene Juarez Salon & Spa - University Village rated?
Gene Juarez Salon & Spa - University Village has a 4 star rating with 600 reviews.
When is Gene Juarez Salon & Spa - University Village open?
Gene Juarez Salon & Spa - University Village is open now. It will close at 7:00 p.m.