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Gene Juarez Salon & Spa - University Village

3.9

About this business

Location details

2684 NE 49th ST, Seattle, WA, 98105, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
Sun09:00 a.m. to 6:00 p.m.
3.9545 reviews
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Laurie N.'s profile image
Laurie N. 
rating
3 years ago

Shanae is simply amazing. I have very thick, unruly, and damaged hair. Came out of the salon feeling like a rock star. She was on time, efficient, talented, and an absolute pleasure. LOVE my hair!!!! 

Calathea L.'s profile image
Calathea L. 
rating
3 years ago

5 stars for the massage staff, locations, swankiness, etc Docking a star cause of the crummy site. Difficult to buy a gift card. Difficult to book an appointment via the site. Also, what's this $4 ESF fee for booking online? I don't wanna pay that. I have to talk to a person to book an appointment still. 

Business response:

Dear Calathea, I have provided the ESF information below, please let me know if you have any questions. We do have online booking and agent booking available and there is no charge when making an appointment. Our Sustainability Promise. The beauty of the Pacific Northwest reminds us of the responsibility we have to leave our home better than we found it. That’s why we’ve partnered with Green Circle Salons to reduce our environmental impact. Last year alone we were able to keep over 37,000 lbs of waste out of our waterwa... read more

Emily K.'s profile image
Emily K. 
rating
4 years ago

I have been getting massages at this Gene Juarez for years. All of the massage therapists here are wonderful, but recently I've been exclusively booking with Sophia. She is absolutely outstanding! She knows exactly where my knots are and isn't afraid to apply a lot of pressure. Moreover, she is extremely kind and easy to talk to; every time I come in, she takes a genuine interest in how I've been doing and the areas I'd like her to focus on. I wish I could give 10 stars, if only for Sophia. She's seriously the best! 

Danica S.'s profile image
Danica S. 
rating
4 years ago

Wonderful relaxing spa mani pedi with my sister. There's construction in the area making it a little difficult to locate the parking garage, and the weekends are BUSY! My sister arrived late and could only get a pedicure, but they made sure she was comfortable and had an enjoyable experience after dealing with the stress of locating the spa. I appreciate their grace and understanding especially during a busy Saturday. This was our first Gene Juarez experience and certainly won't be our last, especially during this pan... read more

Gianna B.'s profile image
Gianna B. 
rating
4 years ago

Kendall was amazing! She was extremely personable and knowledgeable about platinum hair and did a great job with my bleach and tone. 

Taylor R.'s profile image
Taylor R. 
rating
4 years ago

I have updated my original review because Colleen came through and really took care of my sister and I. I never thought I would write a negative review about GJ as I've been a loyal customer for many years now. Even when I lived in LA I still flew back to Seattle for all of my hair needs. When I moved back to Seattle I was disappointed to learn that the DT location had shut down but was happy to try out the University Village location since my go to stylist in DT had transferred over there. From the moment I made an appoint... read more

Business response:

Dear Taylor, I am so sorry about the experience you describe and we will provide a complimentary redo service within two weeks from the original service date. Please contact me at 425-748-1462 or email colleens@genejuarez,com to discuss and find a solution for you. Sincerely, Colleen 

Victoria L.'s profile image
Victoria L. 
rating
5 years ago

I came to this location for the first time at the end of September for a haircut and bang trim. Sorry for the late review but I've been busy with school. Since I didn't know any of the stylists here, I opted for "any service professional". Piper was the lovely gal who cut my hair for me and it was probably one of the best cuts I've ever had in my life (not to be dramatic). I don't post reviews for any salons that I go to (for color or for cuts) because I've never really had that wow factor or anyone who went above and beyo... read more

Business response:

Dear Victoria, A sincere thank you for leaving a review on our University Village location. We are so happy you had a great experience with us and that you found a stylist who meets your style. Piper is truly talented and we are lucky to have her on our team! The time you took to leave this feedback is much appreciated and we can't wait to see you back again! 

Michelle W.'s profile image
Michelle W. 
rating
5 years ago

Keiko did my nails for my wedding. I came to her specifically for a spa manicure and spa pedicure because I knew that not only is she talented but also that she is gentle and safe. My nails were beautiful for my special day and the experience was fun and relaxing. Due to COVID, my large wedding plans turned into a small elopement. We are planning a reception in a year to celebrate with our friends and family that couldn't attend our elopement. It will be a must to have Keiko a part of that special day also! Thank you so muc... read more

Business response:

Dear Michelle, Thank you so much for leaving feedback on our University Village location and for your kind words about Keiko. She is very talented and we are truly lucky to have her on our team. We are glad you had a great, yet relaxing experience with us and that we could be a part of a special day. We hope to see you back again and thank you for taking the time to leave this review! 

Kristin R.'s profile image
Kristin R. 
rating
5 years ago

I would highly recommend Gene Juarez Salon & Spa. Collin T did an amazing job and my hair has never looked better!! Thank you so much!! The location is also great since it's in U-Village there is ample parking! 

Frequently asked questions about Gene Juarez Salon & Spa - University Village

How is Gene Juarez Salon & Spa - University Village rated?

Gene Juarez Salon & Spa - University Village has a 3.9 star rating with 545 reviews. 

When is Gene Juarez Salon & Spa - University Village open?

Gene Juarez Salon & Spa - University Village is open now. It will close at 7:00 p.m.