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Gene Juarez Salon & Spa - University Village

3.9

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Location details

2684 NE 49th ST, Seattle, WA, 98105, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 7:00 p.m.
Tue09:00 a.m. to 7:00 p.m.
Wed09:00 a.m. to 7:00 p.m.
Thu09:00 a.m. to 7:00 p.m.
Fri09:00 a.m. to 7:00 p.m.
Sat09:00 a.m. to 6:00 p.m.
Sun09:00 a.m. to 6:00 p.m.
3.9540 reviews
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Kat D.'s profile image
Kat D. 
rating
6 years ago

I don't know that I would recommend Gene Juárez generally. I've never had a service begin within twenty minutes of the appointment time, and my last visit the people at the front desk unapologetically told several other clients that their appointments would be twenty more minutes late, after they had already been sitting there for awhile. Whoever does the scheduling here is off. I went into the U Village location with a gift card and saw Traci for a hair cut. If you want a great hair cut with someone who is also lovely to ... read more

Business response:

Dear Kat, I apologize that I did not respond to you in a timely manner. I was out of the office and contacted the University Village Salon GM when I returned and he said that everything was resolved. I am so happy to know the staff provided you wonderful customer service and hope that you will come in and see Traci again soon. Sincerely, Colleen 

Claire K.'s profile image
Claire K. 
rating
6 years ago

Go. See. Abigail!!! I have lived in the area for awhile and decided to try the U Village Gene Juarez after going to other salons and receiving lack-luster results. I booked Abigail just based on my availability, and I was amazed. She asked me all kinds of questions about how I like my hair and my hair type, and she fully delivered. She was so nice and bubbly, and knew an insane amount about hair. I am so obsessed! She gained a new loyal customer. I can't recommend her enough!! 

Business response:

Dear Claire, Thank you so much for taking the time to write such a kind review. We are so glad to hear that you had a great experience with Abigail and left with exactly what you wanted! We hope to see you again soon! Lauren 

Lisa J.'s profile image
Lisa J. 
rating
6 years ago

I always book Liv for my massages... She truly is the best in Seattle and I highly recommend her. Make sure you try and book 90 minutes, that way you really relax. 

Business response:

Dear Liv, Thank you for your kind words. We love reading client feedback and hearing about your visit with Liz helps us know we're providing a great client experience. We thank you for choosing us for your wellness needs and we hope to see you again soon for another 90-minute massage. Sincerely, Lauren 

Kate R.'s profile image
Kate R. 
rating
6 years ago

As someone who has been to a lot of salons, I can honestly say that the customer service at this salon is incredible. Emma at the front desk was so welcoming and helped me figure out what I wanted even though I really had no idea. She exceeded every expectation I had going into the salon and her customer service skills and willingness to work with me until I got exactly what I needed went above and beyond. I'm not sure if she was a manager at this location but if that's how the employees are trained, I will be coming back fo... read more

Business response:

Dear Kate, Thank you so much for sharing your review of our U-Village salon! We appreciate the time you took to share your feedback and are so happy to hear about your visit and experience with Emma. We'd love to share this with her! Thank you for giving us a try and we'd love to see you back again. Sincerely, Lauren 

Martha G.'s profile image
Martha G. 
rating
6 years ago

This is a review for Kate ... One day I was at U Village and decided to try my luck at Gene Juarez on the spot. Since then I've returned for several cuts with Kate and I can attest that she's skilled with scissors, razor cuts, and giving movement to my longish layered straight hair. I highly recommend her! 

Business response:

Dear Martha, Thank you for sharing your feedback regarding your recent visit to our U-Village salon! We're so happy you gave us a try and have enjoyed your haircuts with Kate. We will certainly share this with her and we'd love to see you back again when it's time! Sincerely, Lauren 

Jen L.'s profile image
Jen L. 
rating
6 years ago

I've been seeing Dony for over a year and she's amazing! She is very knowledgeable about color and I completely trust her. The staff are fun and friendly and I always look forward to my visits! Kudos to salon manager Judy for running a class act operation! And a huge thank you to Dony for taking such great care of my hair! 

Business response:

Dear Jen, Thank you for sharing your feedback about your recent visit to our U-Village salon. We have loved reading your feedback about your visits with Dony and we're happy to be your go-to for color services. Your review means the world to us and we look forward to sharing this with the staff. Thank you for being a loyal GJ client and we look forward to seeing you again :) Sincerely, Lauren 

Allison P.'s profile image
Allison P. 
rating
6 years ago

I have never been much for a fancy spa salon but this place is so nice. The receptionist was super nice and friendly while checking me in for my hair cut, offered beverages and to take my garbage coffee cup. The salon is what you would expect from the name Gene Juarez. Classy, clean and high end products. The only stylist I will let touch my hair, Jessica did an amazing job on my cut! She listened to my vague ideas of what I was thinking and gave me exactly what I was asking for! This is slightly higher price point then I ... read more

Business response:

Dear Allison, Thank you for your review of our University Village salon & spa. We're so happy to hear about your experience from check-in to check-out. Customer service is our priority and we strive to provide this type of experience for every client. We appreciate your feedback and would love to see you again for your bang trim or even your next cut with Jessica. Thank you again for your kind words. Sincerely, Lauren 

Annie R.'s profile image
Annie R. 
rating
6 years ago

I came here a couple weeks ago for my hair and I got a balayage. The service was good, the lady who helped me wasn't someone I would've expected to be working at a high end salon but she was really nice & seemed to know her stuff. She definitely did things her own way though, and liked to tell me that. The only annoying part is that when she finished, I loved the color but after a couple hours it became so light it almost looks like green. The bottom is so blonde that in bad light it looks green and it other light it looks w... read more

Business response:

Dear Annie, I'm sure there is something we can do to assist you with your color. Please contact Brad at 206-522-4700 and he will work with you. Sincerely, Colleen 

Jimmy H.'s profile image
Jimmy H. 
rating
6 years ago

UV CSS Jimmy reporting live for my salon :) I love my Colorist Mac and Designer Roxanne. Two words: AMAZINGLY AMAZING . I totally recommend these two wonderful artists for any hair services!!! 

Business response:

Dear Jimmy, Thank you for sharing a review of your experience with Mac and Roxanne! We appreciate your feedback and are thrilled to hear how happy you are with your hair. We think they're pretty wonderful too and have enjoyed reading your kind words. Sincerely, Lauren 

Frequently asked questions about Gene Juarez Salon & Spa - University Village

How is Gene Juarez Salon & Spa - University Village rated?

Gene Juarez Salon & Spa - University Village has a 3.9 star rating with 540 reviews. 

When is Gene Juarez Salon & Spa - University Village open?

Gene Juarez Salon & Spa - University Village is closed now. It will open tomorrow at 9:00 a.m.