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Gentle Dental Hesperia
- Dentists
- Hesperia, CA
About this business
Location details
16455 Main Street, Suite 17, Hesperia, CA, 92345, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Every time we are here, we wait 1-3 hours JUST to be taken back. We have an appt for 10 and aren't seen until 1230? They dont give time updates and when we ask how much longer, they're annoyed with us. That's extremely unprofessional. The office is clean, no bad smell, decorations are beautiful. Lady upfront thats short-I asked how much longer because it's been an hour and a half since our appt time and she took a drink of her soda and said "mhm" like, "yes, and?" Ummm yes and do your job and find out how much longer p... read more
If I could give this office a 0 I would. I never complain but what they did to my husband was so unprofessional. Not only did they give him a appointment months later but when the day of his appointment came he left early from works drove up the hill from Ontario to ensure he didn't get there late, all this to have them tell him he would have to wait an hour! due to the doctor going to lunch. Why would you schedule him during that time if the doctor would be out ? He left. Horrible customer service. We will not be back.
I made an appointment here simply because it was closest to my work. Unfortunately my insurance changed and the dentist I have gone to for years isn't in my network. The choices my new insurance gave me are all chain locations which I find to not be great and they always seem to try to up sell you on something, but I didn't have much choice so I went with what was close. I called for my appointment on March 26 and I had to wait until May 23. It seemed like a long wait, but I am a new, so I excused it. I asked just for a 6 mo... read more
No complaints with the dentists there, but the front office is pretty much incompetent, lots of Billing errors, paid for Dental work at time of service, they billed me every month for 7 months after I sent them a copy of my receipt that I had already paid. Long wait times on the phone to try to resolve them. Usually you get a treatment plan after exrays at any Dental office you would go to, When I requested it they asked me if I would wait for it. Okay no problem. After 20 minutes I asked how much longer will it be? Office ... read more
Got there 20 minutes before 8:30 appointment time. Filled out all their pointless questionnaire. Several people showed up AFTER us, and were called BEFORE us! After 20 minutes AFTER our appointment time, we left in disgust! Will NEVER use them (even in a dental emergency)!
I had a root canal here done in 2014 that was not a pleasant experience. Due to their halfway work I now have to get the root canal retreated.
I work in healthcare so I understand how offices work. Unfortunately this was the closest dentist that my insurance took that was the closest to me so I took that risk of coming here. I had 4 wisdom teeth removed and was extremely nervous. I have had problems with the front girls because they lost my paperwork and didn't really try to to make an effort to help me when it came to transferring my paperwork, even thought I had it in my hand they didn't want to take it and had me drive back and fourth 4 times to one dentist to a... read more
Went in for root canal consultation. I knew going in that a root canal was going to cost me $0 because thankfully I have some pretty stellar insurance. They wanted to charge me $350 which I said was incorrect. My insurance finally cleared it up after 40 minutes of waiting in the chair that I didn't owe anything. Finally the doctor comes in (an hour and a half after I'm sat down in a chair) and says she can't do my root canal here since they would need a microscope and they don't have that equipment. So ultimately inst... read more
to get lower dentures and possibly a new upper denture: waited an incredible amount of time, the Dentist barely spoke under standable English, she was very rude and obnoxious as she informed my friend that they could not and would not help him get lower dentures as there wasn't enough bone for the lower plate to hang onto. She offered no suggestions on what could be done, zero. My friend has Delta Dental, however all she offered him was to send out his upper denture for re-alignment ( which he can do himself with an over ... read more
Frequently asked questions about Gentle Dental Hesperia
How is Gentle Dental Hesperia rated?
Gentle Dental Hesperia has a 4.1 star rating with 610 reviews.
When is Gentle Dental Hesperia open?
Gentle Dental Hesperia is open now. It will close at 5:00 p.m.