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George Wall Ford
- Automotive
- Red Bank, NJ
About this business
Location details
700 Shrewsbury Avenue, Red Bank, NJ, 07701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Excellent Purchase Experience Purchase experience was excellent. Made first service appointment using your website for oil change and also filled out the additional service request form to check manual transmission shifting which seems a little noisey when shifting. When arrived for service, was told they can only do the oil change and I would have to make another appointment to have trans looked at. I was a bit disappointed with that response, the service rep had no idea I requested the additional service online. Then he ch... read more
Minor complaint I brought in my wife's 2013 explorer for service and I only have one real complaint. We picked it up at night and in the morning my wife noticed grease on the seat and the drivers side arm rest and handle. I was also disappointed that if I wanted to take advantage of the loaner car I would have to have waited 2 weeks to get this repair done. Fortunately it wasn't something that put the vehicle out of service and I happen to have a vehicle available this past week.
Business response:
Thanks so much for the wonderful comments of the team here at George Wall Ford Lincoln. Please let us know if there's anything else we can do for you. Thanks so much for your positive feedback!
George Wall Lincoln I thought your service was good. I have to be honest in that the drop off was a little confusing as your entrance is not easy to find and attendants were not readily available to assist me. This is my first vehicle with your company and I must say I have had more viable service and direction in my prior service centers with my previous cars. Although it is nice that you offer a loaner car, for a car like a Lincoln I was disappointed in the fact I had to get in a loaner car and leave the facilities to go t... read more
clean facility the cheduled 10a.m appointment was taking into late after noon past 3p.m. tire replacement with wheel aligment.
Business response:
We're pleased to hear everything was completed to your satisfaction, Ritva! If you have any additional questions, we will be more than happy to assist you! Safe travels!
None of the above I ask a question about needing a repair to the car outside of the dealership. No answer was given.
DOCTOR great. I took the car there to do the 60K service. Now I am receiving notices to the miss 60K service. Can someone clear the system. No more notices please.
Grand Marq should be reinstated! The Mercury Grand Marq is a great car and I'm disappointed that Ford discontinued it!...the a/c issue that I had is the same issue that 4 other Grand Marq owners that I know also experienced...perhaps you should check with dealer across the country as it is possible that this could a one of a few flaws that this model experienced...?
customer 2004LS Service was good. Vito was helpful. Prices for labor for changing filters is way to high. Wrong reading on odometer was posted on windshield.
Very poor customer service My husband and I went car shopping on a cold winter weekday. We were the only customers in the dealership. We were looking to buy our 4th Explorer for cash without a trade-in. The receptionist greeted us, but we were never offered a seat or anything else. We stood and waited until a salesman was finally found. He showed us the car we were looking at and tried to find something for us on the computer.He wanted us to come back the next day, but we had already spent a few hours there. We never heard f... read more
Business response:
I'm sorry for the confusions in your experience here at George Wall. I looked up the info in our system and I see several calls and emails to reach back out to you after the storm.
Frequently asked questions about George Wall Ford
How is George Wall Ford rated?
George Wall Ford has a 4.7 star rating with 3,719 reviews.
When is George Wall Ford open?
George Wall Ford is closed now. It will open tomorrow at 9:00 a.m.