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Gexa Energy

4.9
  • Houston, TX

About this business

The power to save more than just money. Gexa Energy is committed to keeping our great state of Texas clean for generations to come. That’s why all of our residential plans are now powered by 100% renewable energy at no additional cost to customers. Gexa Energy, LP is one of the fastest growing retail electricity providers in the U.S. Headquartered in Houston; we have served residential and commercial customers in Texas since 2002. As part of NextEra Energy Resources, the world’s largest generator of wind and solar energy, Ge... read more

Location details

601 Travis Street, Suite 1400, Houston, TX, 77002, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 2:00 p.m.
SunClosed
4.923,963 reviews
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BernaDean L's profile image
BernaDean L 
4 years ago

I would like to thank Mr. Alex C. He was informative concerning my new service through Gexa and patient as I asked questions. His professionalIsm and swift service was appreciated. 

Business response:

Hi BernaDean, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Benito M's profile image
Benito M 
4 years ago

Alex C was very patient and very helpful, He made sure that I understood everything. Great customer service! 

Kim N's profile image
Kim N 
4 years ago

The rep was very thorough and informative. I appreciate the quick assistance. 

Business response:

Hi Kim, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Judy's profile image
Judy 
4 years ago

Zafar was very helpful and patient as I reviewed the current plans available to me upon my renewal. Their customer service is excellent! 

Business response:

Hi Judy, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Jana T's profile image
Jana T 
4 years ago

Zafar did an excellent job explaining the different types of plans and savings. He got me an excellent monthly flat rate plan due to being a long term loyal customer. 

Business response:

Hi Jana, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Jesus E's profile image
Jesus E 
4 years ago

Thank you Alex C. You were very helpful I would recommend this service. 

Business response:

Hi Jesus, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Arica C's profile image
Arica C 
4 years ago

Alex C. Was very polite when opening my new account. He explained my account in full detail. He never made feel like a number . Very professional and Stellar Customer Service. 

Business response:

Hi Arica, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

carolyn c's profile image
carolyn c 
4 years ago

Ms. Barbara made it so easy for me to understand the rate and the billing for service. 

Business response:

Hi Carolyn, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Magaly S's profile image
Magaly S 
4 years ago

Alex C. helped set up my service for next day. Very helpful and made for a speedy process over the phone! 

Business response:

Hi Magaly, thank you for sharing your feedback! We love hearing from our customers and are so happy you took the time to let us know how we are doing. We work hard to provide great electricity rates and customer service for our fellow Texans and we're so glad to know you've valued your experience with us. Thanks again for leaving your feedback. 

Frequently asked questions about Gexa Energy

How is Gexa Energy rated?

Gexa Energy has a 4.9 star rating with 23,963 reviews. 

When is Gexa Energy open?

Gexa Energy is closed now. It will open tomorrow at 7:00 a.m.