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GLAMSQUAD
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 6:00 a.m. to 9:00 p.m. |
Poor customer service I’ve been trying to add a service to an existing appointment for over two days. I tried first on the website but kept crashing. I emailed customer service and not only has customer service been slow in responding, but when she did, she asked me a question that showed she did not read my request at all. I downloaded the app to try to add on service, and that kept running into error messages too. After a few tries, I got several confirmation emails in a row, and now my appointment is completely wrong. Ver... read more
Worst! Cancelled last minute. Super unprofessional.
Awful If I could give you zero stars I would. This is the second time my stylist has been late, first time almost an hour. I had an appointment at 5pm today, it’s 5:45 and no ones here. I got an email confirmation and a text, no one arrived. I’ve tried several times to reach customer support and it goes straight to a voice mail. No one has contacted me to let me know what’s going on. I understand things happen, but 45 minutes late with no call/no explanation is just totally unacceptable. NEVER using this app again. I’ve hear... read more
Meh It’s a crapshoot. On at least two occasions, I got a last-minute call that they could not get anybody out to me. I was left without a stylist for events that I had pre-booked a stylist for. Other times they sent people that could hardly do a blow dry. If you want a great service in Miami, Alex is the one to ask for. He’s phenomenal
Subpar Every time I’ve used it, the blowout has been subpar with results that don’t look like salon quality. Where do they find these people? Priv is 100x better.
Responsive app? Why not make an app responsive to tablet, not just mobile??
App keeps shutting down Every time I try to set an appointment with the new update the app shuts down, I restarted my phone and redownloaded the app. Other than that I love Glamsquad, the stylists are all amazing
Need to improve The services i want are acrylic nails and spray tanning and waxing More photos of hair styles and makeup options More packages and specials A reward program if i get so many services
Sophie Please add Sophie as my requested stylist for the future
Frequently asked questions about GLAMSQUAD
How is GLAMSQUAD rated?
GLAMSQUAD has a 4.2 star rating with 1,020 reviews.
When is GLAMSQUAD open?
GLAMSQUAD is closed now. It will open at 6:00 a.m.