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Disnt send confirmation email
Business response:
Sorry to hear you didn't receive a confirmation email. Can you reach out and share a few more details about your issue at Review@RingCentral.com?
It takes up your phone memory
Whenever I am trying to connect to a conference by dial the Con call no., then automatically 0 is prefixed to the no. and I am not able to join the conference. Kindly assist.
Business response:
Sorry you're experiencing this Rajiv! Please open a case with our Tech Support team at ringcentr.al/support so comprehensive troubleshooting can be done. Thank you.
The chat functions are great. The problem is that they are combining the phone app into this one. There is no way currently stop the calls from going to your smartphone. You can either exit the phone queue(which takes you out of the queue on your computer as well.) Or uninstall the app. I chose to uninstall the app.
Business response:
Hi Eric. If you would like to turn off calls, you can do so under Settings -> Calls, then turn on "Mute Incoming Calls". Hope this helps!
New app is useless! Cannot make calls. No remedy of this issue after several requests from RingCentral!
Business response:
We're sorry to hear this, but we'd like to help get this sorted. Can you please connect with us via review@RingCentral.com?
My company has used this service online for the last 7 years. I had the mobile version, ring central phone app & it worked great until the 'Ring Central' update was forced on me. The ring central phone app allowed me to listen to voice mails from clients. Now I can no longer do that!! This need to be fixed asap!!
Business response:
Thank you for your feedback Lisa, it will shared with our product managers.
Was a good app. After last update voicemail notifications are gone, spent 6-8 hours trying to fix with them and still nothing. I cant hold their hand to fix. Switching to a different app.
Business response:
Byron, you can access all of your voicemails under the Call tab with the phone icon. Make sure to pull down to refresh the screen! If you still need assistance, please reach out at review@ringcentral.com.
Very poor connectivity
Business response:
So sorry to hear about your experience, Alexander. We'd love to support you in troubleshooting. Please reach out via our Support channels or shoot us an email at review@ringcentral.com
I can no longer get my voice mails since the app updated! I tried to refuse the update but the app would not allow that.
Glip by RingCentral has a 3.1 star rating with 6,381 reviews.
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