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GO Mortgage

4.9

About this business

Location details

300 East Bay Dr, 2nd Floor Office 228 & 229, Largo, FL, 33770, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.91,478 reviews
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eiboutros's profile image
eiboutros 
13 years ago

The worst mortgage company to deal with regarding a loan. First time I spoke w/Rich Obermiere (loan rep) fill out the application and give him my credit acct. to lock the rate, Didn't hear from Rich. 3 days later I contact Rich. He inform me he didn't lock rate is is no longer available. Few days later % rate went down, and a diferent mortgage comany give me an a good deal to refinance with them. I said let call GSF Mortgage since they have all my info. Again I did the biggest mistake to trust them and go back to them for my... read more

Business response:

From the GSF Mortgage Team~Here at GSF, we take our customer service seriously and are sorry it did not meet your satisfaction. While the rates and fees are among the lowest available, market fluctuations affect what we can offer our customers at any given time. We also strive to make sure the process is as smooth as possible and are looking at ways we can improve our third party communication systems. We are also sorry that we weren't able to offer you a loan at this time and hope you do consider GSF again at some time in t... read more

user943263's profile image
user943263 
14 years ago

My initial interaction with the folks at GSF was good enough. They contacted me within a reasonable amount of time and after a brief conversation, they locked my rate. After that point, it all went downhill. They asked me for a list of documents which I had to get back to them within a matter of a day or two. The list of documents that they required was both inaccurate and incomplete. Because of the incompleteness, I was asked to provide a additional documents every other day and as we neared closing, they finally bothered t... read more

Business response:

From the GSF Mortgage Team~We are sorry you had a bad experience on your mortgage transaction. We always strive for 100% satisfaction from our borrowers. Unfortunately, there are situations and loan scenarios where it can be more work to get the loan to closing. Guidelines have gotten much tighter over the past few years and some mortgage transactions require extra documentation. We do apologize if expectations on your specific loan were not set correctly at the time of application and we appreciate you bringing this to our ... read more

Ken 153's profile image
Ken 153 
14 years ago

I first contacted Sharyn DiCarlo at GSF through Zillow on May 12th. She seemed extremely knowledgeable and professional. After some initial discussions, I filled out an application and sent her two years of Federal tax forms along with some additional data on May 14th. I was told that my information would be sent off to the underwriters and that the underwriters would have an answer in three or four days. Then over the next several days I got emails from Sharyn indicating that she was very busy, but was working on my applica... read more

Business response:

We are really sorry that GSF wasn’t able to provide you with a mortgage loan at this time. We understand that it can be a frustrating process to become qualified, especially when there are extra income documents that are required. The mortgage lending environment has become increasingly stringent in the past few years. GSF Mortgage has many valuable resources to help you towards a possible loan in the future. Please feel free to call us with any questions.We would be happy to help.262.901.1446~The GSF Mortgage Team 

Frequently asked questions about GO Mortgage

How is GO Mortgage rated?

GO Mortgage has a 4.9 star rating with 1,478 reviews. 

When is GO Mortgage open?

GO Mortgage is closed now. It will open on Monday at 9:00 a.m.