GO Mortgage

Cheryl 

on Zillow

3 years ago

I never heard from this lender. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx 

George Cadwell 

on Zillow

4 years ago

I’ll preface this with, yes , Doug did get my mortgage closed. That being said we are almost 3 months after the fact and they have contacted me several times asking me for redundant documents. I asked why this needed to be done and said I didn’t feel comfortable allowing random people access to my portfolio. He called me and told me if I didn’t do this by tomorrow he would tell his corporate counsel and have my house foreclosed on….. completely unprofessional of a threat and literally occurred 4 hours after he asked for some... read more

Matt 

on Zillow

4 years ago

After we closed with Josh, the refund from previous lender's escrow account was less than expected. Turns out, we were being told the "out of pocket costs" as a sum of the escrow refund and not having to pay for one month's mortgage. That was not disclosed up front and resulted in us pulling more money out of savings than we anticipated or wanted to. When I notified Josh I was extremely displeased in this outcome - he never replied back. Furthermore, the numbers kept changing on us throughout the discussions - which I get th... read more

jameswilson88 

on Zillow

4 years ago

Please don't waste your time and energy. Over a year trying to set up a loan with him as I have a bit more going on than a normal buyer, what I got was a never changing request for paperwork, back and forth and outright misinformation more than once and never got a simple sorry and try to fix it or better explain the process. He refuses to use the most update to information available then doesn't understand why your confused when your ideal-time line gets pushed even further back but you have done what was asked. Doesn't res... read more

Tom 

on Zillow

5 years ago

There are too many other professional companies to get a loan/re-financing through. Do NOT waste your time contacting Adam Deputy! If you're like me, he'll lead you onto believe he can help with re-financing (after pulling my perfect credit score TWICE - which anyone with good credit understands that multiple dings isn't preferable) and then he'll drop off the face of the planet. I contacted him multiple times (text, e-mail, calls) after he assured me that he would be able to help us and I still wasn't hearing back from him ... read more

Ashley Daset 

on Zillow

5 years ago

I had submitted my refinance application to Go Mortgage/GSF Mortgage Corp on Feb 9th. All the documents requested were uploaded by Feb15th. The 2 loan officers I worked with, Becky Williamson and Gino Egidi, were nonresponsive. I had to threaten to contact NJ Department of Banking to get them moving on my refi application after 2 months. I was just able to close on April 15th. In the closing costs, there were additional fees that they tried to hide from me as the borrower. 

jefftsd7 

on Zillow

5 years ago

I just wasted 75 days of my life working with Go Mortgage and Christine Jonas. Despite my turning around all document requests within 24 hours, they blatantly failed to close the transaction within a reasonable amount of time (i.e., 60 days). Note this transaction was about as simple as humanely possible: a conventional, 30-year fixed refinancing on a single family home. Then, they had the nerve to try to charge me a string of extension fees "so that you can keep your old rate." By the time I decided I was done with these fo... read more

Robyn 

on Zillow

5 years ago

We have had nothing but problem after problem working with Robert. We used him and GSF to finance our home when we first purchased it. There was ZERO communication. We would go weeks without hearing from him. Then we would check in with him and he’d respond with a list of 10 things we needed to do. We could’ve been working on those forms and everything over those weeks where we didn’t hear anything from him. It was like we had to keep reminding him to work on our mortgage. It was so bad and he was so slow at everything that ... read more

Stephanie Reynolds 

on Zillow

5 years ago

This company should receive negative 50 stars! Absolutely horrible. Dont use them unless you are prepared for closing to be pushed back multiple times