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GoGoGrandparent
- Home Services
- San Francisco, CA
About this business
Rides, Groceries, Meals & More: Built Better For Older Adults And People With Disabilities. Use screened & monitored services from Uber, DoorDash, Instacart and more, with or without a smartphone, 24/7. Millions of requests fulfilled for hundreds of thousands of people living independently at home. Available in all 50 states and Canada.
Location details
1600 Bryant St. No 410477, San Francisco, CA, 94141, United States
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***** was very helpful in explaining the services available to my in-laws. She was very patient while I looked up information to get them registered.
Business response:
Dear Customer,Thank you for your kind words! We're glad that our representative was able to help you register your in-laws with patience and thorough explanations. We hope they find our service just as valuable as you do! Additionally, dont forget that we offer a range of services including grocery and meal deliveries, prescription pickups, and home services. Our virtual fitness classes every Wednesday and Friday are also a great way to stay active and engaged. Remember, you can save frequently visited locations for easy rid... read more
I'm impressed. Excellent service. All was as described to me. Arrival time was much faster than I had expected. Went out, locked up, turned around, and my ride drives up! We will be using GGG again before the week is over. Thank you for being there for us.
Business response:
Dear Customer,Were delighted to hear about your positive experience and are thrilled that everything went smoothly for your ride. Its wonderful that our timely arrival exceeded your expectations! Wed also love for you to explore our other services like grocery delivery, meal options, and prescription pickups. Dont forget, we host virtual fitness classes on Wednesdays and Fridays, a great addition to your wellness routine. If youd like any help saving locations or have any questions, our support team is here 24/7 at *********... read more
The driver did Xlnt 5stars. Initiating an account (phone call waiting; large amount of info required; credit card; addresses; phone #; email; support *************** data) lowered the stars. Now that the first experience is done, I think it will be 5 stars.
Business response:
Dear Customer,Thank you for sharing your experience! Were glad to hear the driver we matched you with provided excellent service. We understand that the initial setup process can feel detailed, but now that its all set, we hope everything will go smoothly for you in the future. Our service offers more than just rides; we also assist with groceries, meals, and prescription deliveries. Plus, our virtual fitness classes every Wednesday and Friday can help you stay active. Please feel free to reach out anytime at ************** ... read more
Both drivers getting were I was going and getting back home were very pleasant this being my first ride. I have no regrets signing up with the company will surely tell my friends about this Company way to go ****
Business response:
Dear Customer,Were so glad to hear that your first experience with us was pleasant and that both drivers helped make your trips enjoyable. Thank you for sharing your positive feedback, and for considering recommending us to your friendsit means a lot to us! We hope youll take advantage of our additional services, like grocery and meal deliveries, prescription pickups, and home services. Wed also love to welcome you to our weekly virtual fitness classes on Wednesday and Friday. To make things even easier, you can save frequen... read more
Extraordinarily quick, comfortable, polite and helpful driver. Complete service was very (Pleasent). nice ride.
Business response:
Dear Customer,Thank you for sharing your wonderful experience! Were thrilled to hear that the driver we matched you with made your ride quick, comfortable, and enjoyable. Its our goal to provide a smooth and pleasant service every time. Beyond rides, we hope youll explore our additional offerings, including grocery and meal deliveries, prescription pickups, and home services. And if youre interested in staying active, wed love to see you at our virtual fitness classes held every Wednesday and Friday! You can also save your f... read more
i had such an enjoyable & relaxing ride from the *************** to the suburb of ********. My driver was there to pick me up exactly at the time I was quoted. He was courteous & helpful & got me to my friends on time. I will be using GGG again for this type of ride & letting people I know all about this ride share program & how organized & easy it is to use!
Business response:
Dear Customer,Thank you for sharing your positive experience with us! Were so glad the driver we matched you with provided a punctual and relaxing ride. Were thrilled that you found our service easy and well-organized. Wed love for you to take advantage of other services we offer, such as grocery and meal deliveries, and dont forget to join our virtual fitness classes every week. Were always here to help at **************.Best wishes,The GoGoGrandparent Team
My 1st time using a ride share & let me say that the experience from signing up,the operator recommended the perfect plan for my brother and I at a reasonable price. They didn't try to force me to get any more than I needed. The operator was knowledgeable friendly and professional. My brother was coming home from the hospital and my driver Obra was faster than I expected but was willing to patiently wait for his discharge to be completed without complaints. Your service was beyond my expectations. I will recommend this servi... read more
Business response:
Dear Customer,Were truly touched by your experience and are so glad we could assist you and your brother during such an important time. Providing compassionate, respectful service is our mission, and its wonderful to know we met your expectations. Were here to support you with additional services, like prescription delivery, and are always available at ************** for any needs. Thank you for trusting us.Warmly,The GoGoGrandparent Team
**** helped me change the address and walked me through the event to become a new customer. She gets 100% on my 5 Cs of customer service: complete, competent, conscientious, coherent, and congenial. She sure is a keeper!
Business response:
Dear Customer,Thank you for recognizing the exceptional service you received! Were delighted to hear that our representative guided you through everything so well. Were here to make each experience as smooth as possible, whether its setting up saved locations, providing rides, or offering prescription delivery. We look forward to continuing to serve you!Warm regards,The GoGoGrandparent Team
The ******, ***** was super nice and a good driver. If you could request a driver he would be a good choice
Business response:
Dear Customer,Thank you for your kind words about the driver we matched you with! Were pleased to hear you felt comfortable and had a great experience. Remember, were here 24/7 at ************** to support any future rides, and we hope youll explore our other offerings, like grocery deliveries and virtual fitness ************,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.9 star rating with 1,529 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.