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GoGoGrandparent
About this business
My first experience with Gogograndparent was excellent. Both drivers for my trip getting to my destination and returning home were friendly, polite and professional. The wait for the car for the first ride was around 10 minutes and the return was an amazing 5 minutes, Both cars were clean and comfortable. Drivers on both trips drove safely, normal speed, and carefully observing traffic regulations. I was very pleased with how easy the process was and I would readily recommend their services to others based on my experience.
Business response:
Dear Customer,Thank you for the 5 stars! We're happy to have you as a member. Were more than just ridesdid you know we also offer services like meal delivery and home assistance? And dont miss our virtual fitness classes every Wednesday. Check your inbox for all the detailswed love to see you there!Warm regards,The GoGoGrandparent Team
Thank you so much for your services because of fix income am unable to go to my appointments or get to enjoy parks and shopping areas you have made it very easy to connect with you, you answers all questions with patience thanks again for being such a blessing.
Business response:
Dear Customer,Were so glad youre enjoying your experience with ********** for sharing! We also offer help with groceries, meals, and more, and we host friendly virtual fitness classes twice a week. Wed love for you to join!Warm regards,The GoGoGrandparent Team
The customer service representative was helpful courteous polite helped me answered my questions got my ride told me the drivers name and the license number and the color of the vehicle explained the programs
Business response:
"Dear Customer,Thanks so much for the 5 stars! We're glad you're enjoying the service.We're happy to help however we canrides, groceries, meals, and more. Dont forget about our weekly fitness classes on Wednesdays. More details are in your email!Warm regards,The GoGoGrandparent Team"
Excellent service with friendly and efficient operators. Automated system provides a variety of services for seniors who are confined at home.
Business response:
Dear Customer,Thank you for the wonderful review! Were so happy to have you in the *************** If you havent already, check out our other services like meal delivery, groceries, or home help. And wed love to see you at our virtual fitness classes too!Warm regards,The GoGoGrandparent Team
It was a learning experience and a great opportunity to use this service. My drivers were both kind, friendly, and good drivers ??
Business response:
Dear Customer,Thanks so much for the 5 stars! We're glad you're enjoying the service.We're happy to help however we canrides, groceries, meals, and more. Dont forget about our weekly fitness classes on Wednesdays. More details are in your email!Warm regards,The GoGoGrandparent Team
I am a wheelchair-bound man nearing 60 years old. I have only used the pick-up and drop-off service with GoGoGrandparent. I have had nothing but good experiences with the service and the drivers. All drivers have taken my wheelchair apart and stowed it safely in their vehicle. Then on the other end, they have helped me with getting up steep grades and opened doors for me. I have enjoyed every ride. They have always been on time, and the trips are pleasant and safe.I definitely recommend this service for anyone who needs tran... read more
Business response:
Dear Customer,Were so glad to hear you had a great experiencethank you for the kind review! If you ever need help with meals, groceries, or home tasks, were here for that too. And wed love to see you at our virtual fitness classes on Wednesdays and Fridays!Warm regards,The GoGoGrandparent Team
I have been a five star uber driver for over a year and a half and never ever receive a tip on these rides, even if I am a very patient and accommodating driver. This is why go go grandparent has issues with cancellations. Drivers know they have to go above and beyond, and we'll never get a tip no matter what. Please reconsider your payment policies and give a tip for great service, and maybe drivers wouldn't cancel so often. I take the rides to be a good citizen, but if I need money, I will skip them. They pay the absolute ... read more
Business response:
Dear Driver,Thank you for taking the time to share your experiencewe truly value what you do. Your patience and care with GoGoGrandparent riders dont go unnoticed, and we understand how frustrating it can be to go above and beyond without receiving a tip.Our customers are primarily older adults, many of whom are on fixed incomes or may not be familiar with how tipping works through our service. We do allow customers to call us within one hour of their ride to add a tip, and we also offer an option to automatically add a tip ... read more
GoGo Grandparent is excellent, espec if you don't have a smart phone. And they are good all over the country!! (I used while in **) Great if you have any physical needs...they help!! Highly recommend! =)
Business response:
Dear Customer,Were so glad youre enjoying your experience with ********** for sharing! We also offer help with groceries, meals, and more, and we host friendly virtual fitness classes twice a week. Wed love for you to join!Warm regards,The GoGoGrandparent Team
good service. on time. took dog to the vet. especially good for trips of this type. probably would not use for routine trips. other, less expensive rides available for grocery shopping, most medical, etc.
Business response:
Dear Customer,Thank you for the lovely review! It means a lot to us. Just a heads-upyour membership includes more than rides. Were also here for grocery delivery, meal help, and weekly fitness classes to help you stay moving and connected.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.3 star rating with 2,741 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.