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Driver is nice and kind, and his driving is smooth.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Were glad to hear the driver we matched you with was kind and that the ride felt smooth. Many members like you also enjoy grocery and pharmacy deliveries, and we can even arrange home services if you need a hand around the house.Warm regards,The GoGoGrandparent Team
GoGoGrandparent was my first time to use this ride service. They brought myself and my granddaughter to ************* and returned to pick us up after the game was over. They were professional, going out of their way to keep me informed of changes that occurred. My two drivers were ****** who took us to the stadium and ***** who took us back to our hotel. Both were so nice and friendly, very helpful as we had not been to the stadium before. Both were A++ personnel.
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were thrilled your first outing with your granddaughter to the stadium went smoothly from pickup to the post-game ride back to your hotel. Its wonderful to hear the drivers we matched you with were friendly, helpful, and kept you updated as plans shifted. Your membership also gives you access to grocery and pharmacy deliveries, plus our virtual senior fitness classesyoure welcome anytime.Warm regards,The GoGoGrandparent Team
GO GO is a life saver . I don't have to depend on anyone
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were so glad GoGo helps you feel more independent. Knowing you dont have to rely on others for a ride or delivery is exactly what were here for. Your membership also gives you access to grocery and meal deliveries, plus pharmacy pickups.Warm regards,The GoGoGrandparent Team
Excellent service,driver ******* was great, over all a very pleasant experience
Business response:
Dear customer,Were so glad to hear you had such a pleasant experience and that the driver we matched you with helped make the ride enjoyable. Knowing the service felt smooth and reliable means a lot. Your membership also gives you access to convenient options like grocery delivery, meal orders, and pharmacy pickups whenever you need them.Warm regards,The GoGoGrandparent Team
Prompt helpful drivers; ***** assisted with loading stroller, items. The company kept us updated continuously regarding possible future services, the route of rhe driver. The representatives were polite, knowledgeable. Best of all... technology was not a must- you received live answers and feedback!We have recommended them to other companies and friends.
Business response:
Dear customer,It means so much to hear that both the drivers we matched you with and our team members made your experience smooth and supportive, and were especially glad the personal assistance with your stroller and items was helpful. We appreciate you recommending **** to othersit truly makes a difference. Along with rides, your membership also gives you access to grocery delivery, pharmacy pickups, and even virtual fitness classes youre welcome to join anytime.Warm regards,The GoGoGrandparent Team
They are a great go to when all other avenues fail.
Business response:
Dear customer,We really appreciate you taking the time to share this its wonderful to hear we were the reliable option when other avenues fell short. With ****, you also have access to on-demand rides, grocery delivery, and pharmacy pickups whenever you need them. Were glad we could help and look forward to being there for you again.Warm regards,The GoGoGrandparent Team
De, driver. His driving safety and on time as well. His very professional, I like him.
Business response:
Dear customer,Were so glad to hear the driver we matched you with made you feel safe and comfortable with his professional and timely service. Its wonderful to know the ride experience left such a positive impression. Your membership also makes it easy to order groceries, schedule meal deliveries, or even join virtual senior fitness classes whenever youd like.Warm regards,The GoGoGrandparent Team
As a first rider, I was very pleased with the experience. The driver, *****, was kind,helpful, courteous. He drove carefully and I felt safe riding with him.He arrived promptly.
Business response:
Dear customer,Were so pleased to hear your first ride went smoothly and that the driver we matched you with made you feel safe and cared for. Its wonderful to know the experience left such a positive impression. As part of your membership, you can also use **** to have groceries delivered, meals brought to your door, or even join our virtual senior fitness classes whenever youd like.Warm regards,The GoGoGrandparent Team
Just what I needed....no app to read! The arrangements and communications were extremely good...just phone and text. They made me feel they were really with me and on top of our needs. The only hiccup was the first ****** had a huge pickup truck with no running boards that was almost impossible for us to get into (we are in our 70s but in good shape). That is probably the fault of **** or Lyft that okayed him. He was very nice and competent and his vehicle was clean and comfortable, once we got into it! The other ****** was ... read more
Business response:
Dear customer,We appreciate you taking the time to share such detailed feedback, and were glad the drivers we matched you with made you feel safe and supported, even if the first vehicle wasnt the best fit. We hear your concern about occasional use, and I can confirm that your account has been closed as you requested. If your needs change in the future, wed be happy to welcome you back to enjoy rides, grocery deliveries, or even meal orders with just a phone call or text.Warm regards,The GoGoGrandparent Team
GoGoGrandparent has a 4.2 star rating with 3,279 reviews.
GoGoGrandparent is open now. It is open 24/7.