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GoGoGrandparent
About this business
Great job, and the driver was very professional and a kind person.
The go go grandparent is for seniors. However, ever ride that I have taken has been $ 25 and over adding the concierge fee and anything they can pile on. I might as well take the **** ride on the **** app.THIS IS NOT WORTH IT FOR SOMEOBE ON A FIX INCOME
Business response:
Dear customer,Were sorry to hear about your concerns, especially when budgeting on a fixed income. Weve filed a request for a supervisor to reach out to you directly to review your account with you on the line. If theyre unable to get a hold of you, theyll leave a voicemail with our call-back information, and we ask that you please give us a call when youre able.Thank you for sharing your experience we want to make sure everything is clear and that you feel supported.Warm regards,The GoGoGrandparent Team
This was a wonderful experience. My elderly mom is no longer driving, but I wanted to show her another option for going to the store and getting her weekly groceries. The GoGo phone service was great. Automated calls but an operator came on the phone when we needed the help. Everything went as promised. The rides were smooth and safe. Thanks for helping to make things easier for the elderly!
Business response:
Dear customer,We truly appreciate you sharing such thoughtful feedback, and were so glad to hear your mom felt comfortable and supported using GoGo for her groceries and errands. Its wonderful to know that both the phone service and the driver we matched her with made the process smooth and reassuring. Along with grocery trips, your membership also makes it simple to order meals, request pharmacy deliveries, or even schedule help around the house when needed.Warm regards,The GoGoGrandparent Team
Right on time enjoyed ride will travel again. Real soon thank you
Business response:
Dear customer,Were so glad to hear you enjoyed your ride and that everything went smoothly with timingit means a lot that you plan to travel with us again soon. Many members like you also enjoy using GoGo for grocery delivery, meals, and even virtual fitness classes, which youre always welcome to join.Warm regards,The GoGoGrandparent Team
I was miserable with no way home. I recently had to give up my car and was just turned down without notice at a car rental place. So I went to try **** and an ad for **** came up. Very happy it how easy it was to set up a ride. After I was registered, it took 6 minutes to find a driver and have me picked up. Very happy with the service. Got a 7day free trial, if I did not call in a full year amount would have been put through. Very costly. I called up and gave permission to be switched to the monthly amount.
Business response:
Dear customer,Were so glad to hear that GoGo was there for you when you needed a safe and reliable way home, especially after such a stressful day. Its wonderful to know that getting registered and matched with a driver was quick and easy, and were happy our team could help you adjust your plan to something that fits your needs. As part of your membership, you can also take advantage of home services coordination and grocery deliveries, and wed be delighted to have you join our virtual fitness classes anytime.Warm regards,Th... read more
My driver was great ,had us laughing the whole way. That's an experience for all time.
Business response:
Dear customer,We appreciate you taking the time to share your experience. Were thrilled the driver we matched you with kept you smiling and turned the ride into a memorable trip. Your membership also gives you access to grocery and meal deliveries, plus pharmacy pickups if you ever need them.Warm regards,The GoGoGrandparent Team
Friendly drivers and on time, everything went smooth and professional. Thank you for your much needed service
Very helpful experience. Phirien was accurate in making my ride reservations, and very friendly. No problem in getting all my information correct. Would contact him again if I could.
ON TIME AND KNOWLEDGEABLE OF THE DESTINATION I NEEDED TO GO 100 PERCENT
Business response:
Dear customer,We appreciate you taking the time to share your experience, and were glad the driver we matched you with arrived promptly and knew exactly where you needed to go. With ****, you also have access to grocery deliveries, prescription drop-offs, and home services if you ever need a hand around the house.Warm regards,The GoGoGrandparent Team
Frequently asked questions about GoGoGrandparent
How is GoGoGrandparent rated?
GoGoGrandparent has a 4.2 star rating with 3,279 reviews.
When is GoGoGrandparent open?
GoGoGrandparent is open now. It is open 24/7.