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Gotti's
- Cajun/Creole
- Houston, TX
About this business
Location details
811 St Emanuel St, Houston, TX, 77003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 p.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
Met Gotti and he was super nice ! The food was bomb!!!
The atmosphere was overwhelmingly loud — while music is expected, the volume was excessive to the point that normal conversation was impossible. When guests can’t hear the person sitting directly across from them, it stops being ambiance and starts being disruptive. Service was equally disappointing. In a space this small, there is no excuse for inattentiveness. Staff lacked urgency and awareness, and bartenders were frequently absent from their stations, resulting in unnecessary wait times and a noticeable lack of organizat... read more
Business response:
Hi KayK, We appreciate your feedback and understand that your experience did not meet your expectations. The team aims to create a memorable atmosphere and attentive service. We hope to see you again soon to provide a more enjoyable experience. Sincerely, Gotti's Management Team
Definitely won’t be back. Took extremely too long for the food to come out and when it did come out my fish taste like it just came out of the ocean (yuck) the waiter was nice and did the best he could but nah they have to do better
Business response:
Hi Shantise, It’s regrettable to hear about your experience. Your feedback is important, and the team appreciates your kind words about the waiter. We hope to see you again soon under better circumstances. Sincerely, Gotti's Management Team
Valentine’s Day the entree we ordered were very over seasoned. Seem like the kitchen staff couldn’t keep up with the number of orders be sent to the kitchen,
Business response:
Hello Perry, Your feedback is important, and we appreciate you taking the time to share your experience. The team remains committed to providing a better experience in the future. We hope to see you again soon! Sincerely, Gotti's Management Team
We sat down to eat at 11:05, but no server came to our table until 11:20. After taking our order, the server came back and informed us 25 minutes later that the kitchen was backed up and our food wouldn't be ready for another 30 minutes due to four tables ahead of us. She should have notified us about the kitchen's delay when we first placed our order. Ultimately, we left without being served and chose to go elsewhere. It was a disappointing experience.
Waited for a table in an empty restaurant. Our hookah came late even after we reminded them. Our food came out cold but at least the wings were good. The rest of the food not so much. Drinks were okay. Everything was overpriced which wouldn’t have been a problem if anything was actually good.
Food was great but it was too small and loud for me.
The wait….its too much, over an hour for appetizers and then add on another hour for the meal. No exaggeration. They kept saying the kitchen was backed up and they didn’t know why, but looking at previous reviews, everyone mentioned the wait. They did comp us the appetizers. When the food came out, it wasn’t hot. I had a dish with potatoes. You know potatoes keep heat…these were not hot. It’s smaller inside than I thought, and so it was extremely loud! The music was good, but too loud for such a small restaurant. Lastly, wat... read more
The wait….its too much, over an hour for appetizers and then add on another hour for the meal. No exaggeration. They kept saying the kitchen was backed up and they didn’t know why, but looking at previous reviews, everyone mentioned the wait. They didn’t comp us the appetizers. When the food came out, it wasn’t hot. I had a dish with potatoes. You know potatoes keep heat…these were not hot. It’s smaller inside than I thought, and so it was extremely loud! The music was good, but too loud for such a small restaurant. Lastly, ... read more
Frequently asked questions about Gotti's
How is Gotti's rated?
Gotti's has a 4.1 star rating with 4,271 reviews.
When is Gotti's open?
Gotti's is closed now. It will open at 7:00 p.m.