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Gotti's
- Cajun/Creole
- Houston, TX
About this business
Location details
811 St Emanuel St, Houston, TX, 77003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 p.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
It was me and my guests first time here so we booked a reservation. Apparently, having a reservation means nothing because we had to wait an hr before being seated. I had no idea that the place was more so like a lounge vibe but it was okay that day because we were already there. The manager and our waitress were cool but that wait is what blew me. Oh and not to mention the prices do not match the serving sizes at all. The only way I’ll be back is if I’m looking for somewhere to drink and smoke hooka. That’s it.
So they should come up with a better reservation process or time slots. The website says 2hr limit. This couldn't be further from the truth. We had a 3pm reservation for 12 people and arrived at 2:45pm. When we were walking to the location, there were several people outside waiting. They explained, they had been waiting for a table since 1p.m. We then spoke with the host who said she had our reservation and would text us when the table was ready. We never recieved that text. There was no bingo being played and the dj was lit... read more
We arrived at 8:20pm for our 8:30pm reservation. We didn’t get seated until 9pm and didn’t get service until 9:15 after I stopped a server to let them know we hadn’t been assisted. Then we were told the kitchen was busy and they weren’t taking any orders for 15-20 mins. I advised the server that we had a reservation and were already waiting. They offered us free egg rolls for the inconvenience. Later, we were advised that they didn’t have chicken for our pasta. The place is a vibe, but the service isn’t where it should be. M... read more
They were doing construction in the middle of restaurant while patrons were there. The pasta had no flavor and I had to return it because it was not edible. The table next to us didn’t like their food either so we should’ve left before we ordered our food. They removed my pasta but kept the the gratuity with pasta on it making it $22 service charge on a now $36 bill- I had to get a manager to adjust it.
Business response:
Hi, Cayla. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Gotti's and would love the opportunity to improve. Please get in touch with us at (713) 405-3500!
One of the loudest places I’ve ever been to. Between the dj blasting music, people yelling on the mic, and whistles blowing it was not a vibe. I had high hopes based on what I saw online but it was the complete opposite
Food presentation WAS NOT as pictured from previous reviews from website. I had a party of 15 and had to hunt down servers to assist through the whole stay. It took forever for food to arrive. The plastic on the hookah tips, 2 out of 4 cracked.
The food was too salty and I couldn't find the crab in the crab cake. Not impressed.
We had and 130 and still had to sit there and wait never got to sit down but they was lit tho
The environment was nice, and enjoyed the DJ. The drinks were ok, but the food was not good at all. Our food tasted like it was reheated from the night before, and it had been sitting. For the amount we paid, we expected better, and was definitely disappointed.
Frequently asked questions about Gotti's
How is Gotti's rated?
Gotti's has a 4.2 star rating with 3,817 reviews.
When is Gotti's open?
Gotti's is open now. It will close tomorrow at 12:00 a.m.