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Gotti's
- Cajun/Creole
- Houston, TX
About this business
Location details
811 St Emanuel St, Houston, TX, 77003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 p.m. to 1:00 a.m. | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to Midnight | |
| Sat | 11:00 a.m. to Midnight | |
| Sun | 11:00 a.m. to Midnight |
Not a good experience. I had made reservations for 3pm but didn’t get seated until after 4. The place was smaller than expected. The music was loud and there was a lot of twerking on tables which was not appealing considering I had my 73 year old father there celebrating Father’s Day. I definitely will not be returning.
Business response:
Hey Reepook, We understand your disappointment with the challenges you faced during your recent visit to our restaurant. We sincerely apologize for the delayed seating and any discomfort caused by the ambiance. Your feedback is valuable to us as we strive to create a welcoming environment for all our guests. We regret that your experience fell short of expectations and we appreciate you sharing your concerns with us. Sincerely, Gotti's Management Team
Too crowded and the other customers were loud and the music was loud. We left without eating.
Business response:
Hey Vickia, We are deeply sorry to hear about your recent experience at our restaurant. Providing a comfortable dining atmosphere is our priority. We are committed to improving and ensuring a better experience for all our guests. Sincerely, Gotti's Management Team
Overall pretty good experience had some issues but I’ll address privately
Business response:
Hello, We sincerely apologize for the inconvenience you experienced with the reservation delay during your recent visit to Gotti's. We are glad you enjoyed the good music, entertainment, and the excellent service provided by our server. Please know that we are working to continuously improve the table turnaround time for our guests! We hope to see you again. Sincerely, Gotti's Management Team
Food was not worth the cost, $30 gratuity and the food was cold
The food was gummy but the drinks was good and the service, for the most part was OK
Business response:
Hey, Thank you for sharing your experience with us. We appreciate your feedback. We're sorry to hear that the food was gummy. However, we're glad you enjoyed the drinks and found the service satisfactory. Your detailed input is valuable to us and helps us improve. Please feel free to reach out to us at 713-405-3500 to discuss your experience further. We would love the opportunity to make it right for you. Sincerely, Gotti's Management Team
Terrible service. We sat for an hour and 30 minutes and no one came to bring our food or drinks. Service is literally 0/10
I had my birthday dinner here, They took everyones order except mine so i didn’t get any food or drinks until the very end of the dinner and they dont split the check so i had to pay $100 in gratuity, Even though technically I had bad service. They make strong drinks and have hookah. Surprised me with a birthday song but that was it.
As soon as I walk in the server tells me their kitchen is backed up and they won’t be able to serve me
The service was terrible - the waitress was sitting and on her Instagram the whole time; I had to get up a few times to ask her for things. Oh and she botched our order. If this waitress is reading this: Please get off your phone/instagram and cater to your JOB. If you don’t want to work, then don’t work. But don’t attempt to work and stay on your Instagram.
Frequently asked questions about Gotti's
How is Gotti's rated?
Gotti's has a 4.2 star rating with 3,870 reviews.
When is Gotti's open?
Gotti's is closed now. It will open at 7:00 p.m.