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Grand Legacy At The Park
- Hotels
- Anaheim, CA
About this business
Location details
1650 S Harbor Blvd, Anaheim, CA, 92802, United States
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Good
Good
Convenient location, don’t plan on getting any sleep - noise, noise, noise Unfriendly staff. Parking was an issue. NOISE NOISE NOISE Location
Frustrating. Too noisy to get good sleep. Housekeeping outside, scrubbing the walkway very early in the morning with carts, rolling up and down the walkway. We had loud neighbors coming in at 1:30 in the morning, walking very heavily opening and closing doors loudly preventing sleep. One of our sheets got wet so we asked the housekeepers outside to just give us a sheet and they made us call down to the main desk For approval yet on our departure day, they barged into our room without even waiting for us to tell them to come ... read more
Poor
Everything was good except when then cleaning staff open our door while we were sleeping I didn’t like that the cleaning staff open our door while we were sleeping. 1. It was not even check out time yet 2. We had the room occupied sign on the door Very inconsiderate Very close to the park
Business response:
Hello Stephanie, Thank you for your feedback. We apologize for any inconvenience caused by our cleaning staffs' actions. Your comfort and privacy are of utmost importance to us, and we take such incidents very seriously. We will address this issue with our team to ensure it does not happen again in the future. Please accept our sincere apologies, and we hope to have the opportunity to better serve you in the future.
Good Room was a little dated.
Business response:
Hello Vega-Papas, Thank you for your suggestions as to how we may better accommodate our current and future guests to the best of our ability. We trust that your overall stay was enjoyable, and we look forward to welcoming you back soon.
Fair The beds were not especially for the price we paid. It was very close to Disneyland so that was nice
Business response:
Hello Dylan - Thank you for taking the time to review your stay. We are happy to have made it bit easier for you to access some good Disney fun with your family. We do apologize for the inconvenience in regards to our beds. Feedback like yours will help us improve the quality and experiences we can provide for our future guests. We hope this wasn't too much of inconvenience for you and your family, we hope to see you back soon.
Good I didn’t like the room location I get was next To de laundry an de electrical room and was to much noise The location
Business response:
Hello Rivera, We appreciate your highlighting the positive aspects of your stay. Please accept our sincerest apologies for the challenges you encountered, and we hope for the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.
Frequently asked questions about Grand Legacy At The Park
How is Grand Legacy At The Park rated?
Grand Legacy At The Park has a 4 star rating with 11,676 reviews.
When is Grand Legacy At The Park open?
Grand Legacy At The Park is open now. It is open 24/7.