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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
While on the way to purchase a different car from another dealership I just wanted to take a quick pit stop at Grand Prairie ford to check out a suv Samuel reached out to me about. Ended up closing out with a much better vehicle lower miles and nicer trim. Samual was quick to make me feel welcome and show me all my options in my price range. Left feeling really good and they even offered to deliver to me once it’s ready after a detail and last checkup.
Business response:
Thank you for choosing Grand Prairie Ford for your vehicle purchase, Joel. We are thrilled to hear that your spontaneous visit turned into finding the perfect SUV with better features and lower mileage than what you originally planned to purchase elsewhere. It sounds like Samuel provided excellent service by making you feel comfortable and presenting all available options within your budget. We appreciate your trust in our team and are glad we could exceed your expectations. We hope you enjoy your new vehicle!
Truly a great staff to work with. Salesman Joshua North and Braylon Boudreaux are ☆☆☆☆☆ Thank you, Robin
Business response:
Thank you for taking the time to share your wonderful experience with us, Robin. We are thrilled to hear that you found our team exceptional to work with. Your kind words about Joshua North and Braylon Boudreaux mean so much to us - they truly are outstanding members of our family. We appreciate your five-star rating and are grateful that we could provide you with such positive service. Your feedback helps us continue to deliver the quality experience our customers deserve.
Friendly and kind, works with your situation and is understanding. Really quick and very responsive
Business response:
Thank you for taking the time to share your experience. We truly appreciate your kind words about our team being friendly and understanding while working with your specific situation. It means a great deal to know that you found our service quick and responsive. Your feedback motivates us to continue providing excellent customer care, and we look forward to serving you again in the future.
Excellent customer service during the whole process. Definitely will use again. Feel that I made the right decision.
Business response:
Thank you for taking the time to share your wonderful experience. We are thrilled to hear that you received outstanding service throughout your entire visit with us. Your confidence in choosing us and your willingness to return means everything to our team. We look forward to serving you again in the future and continuing to provide the quality service you deserve.
Raul was friendly, knowledgeable and helpful. Went out of his was to ensure all questions were resolved. I’d buy another vehicle from him!
Business response:
Thank you for taking the time to share your experience with us. We are thrilled to hear that Raul provided you with such excellent service during your visit. It means a great deal to us when our team members go above and beyond to be helpful and ensure that all your questions are answered thoroughly. Your feedback about Raul's friendly approach and knowledge is wonderful to hear, and we will be sure to share your kind words with him. We appreciate your trust in our dealership and look forward to serving you again in the futu... read more
Ron was great to work with, extremely knowledgeable and patient and worked with us throughout the whole buying process
Business response:
Thank you for taking the time to share your experience with us. We are delighted to hear that Ron provided you with exceptional service throughout your vehicle purchase. It means a great deal to us that his knowledge and patience made such a positive impact on your buying process. We will be sure to share your wonderful feedback with Ron and our team. Your satisfaction is our priority, and we appreciate your trust.
Love GP Ford! Always the best buying experience!! Jon, Inna and Ceasar exceeded our expectations.
Business response:
We are thrilled to hear about your wonderful experience! Your kind words about our team mean so much to us. Jon, Inna, and Ceasar will be delighted to know they provided such exceptional service and went above and beyond your expectations. We truly appreciate your loyalty and are grateful you chose us for your automotive needs. Thank you for taking the time to share your positive experience with others!
I think it is a very good dealer that andoes very very good work and treat you with respet
Business response:
Thank you for taking the time to share your positive experience. We truly appreciate your kind words about our dealership and the quality of work we provide. It means a great deal to our team to know that we treated you with respect throughout your visit. Your feedback reinforces our commitment to delivering excellent service and maintaining the high standards our customers deserve. We value your trust in our dealership and look forward to serving you again in the future.
Both the sales represenative, and finance officer were awesome. We were in and out prior to our personal estimate of time. We will buy here again.
Business response:
Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that both our sales team and finance department provided you with exceptional service. It's fantastic that we were able to complete your visit more efficiently than you expected. Your satisfaction means everything to us, and we truly appreciate your confidence in choosing to return to Grand Prairie Ford for your future automotive needs. We look forward to serving you again.
Grand Prairie Ford has a 4.3 star rating with 10,964 reviews.
Grand Prairie Ford is open now. It will close at 8:00 p.m.