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701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Muy atentos amables y con la mejor ayuda Es una persona que tiene personalidad para vender muy respetuoso y sincero
Business response:
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience and that the team member's attentiveness, friendliness, and sincerity made a difference for you. We truly value your feedback and appreciate you taking the time to share it! Looking forward to assisting you again soon!
Our salesman Erick Castellanos did a great job of working with us and getting us into the right SUV. Karla in closing worked to reduce our interest rate and provide an extended warranty. The team did a great job.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Erick Castellanos helped you find the perfect SUV and that Karla was able to assist in securing a better interest rate and extended warranty. It’s great to know that the team made your visit smooth and successful. We appreciate your kind words and hope you enjoy every mile in your new vehicle!
One of the best experiences buying a new truck I've had in a long time! Very friendly and very helpful. Buying process was fast and easy. Will definitely be returning for my next purchase!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that your experience purchasing a new truck was one of the best you've had. It's great to know that our team was friendly and helpful, and that the process was quick and easy for you. We look forward to assisting you with your next purchase!
Jackie, was great! ! Highly recommend coming and dealing with him all the way dealing with him was very quick easy!
Business response:
Thank you for the enthusiastic feedback! We're so glad to hear that working with Jackie made your experience quick and easy. It's always great to know when a team member goes above and beyond—your recommendation means a lot!
Jackie was wonderful to work with! He never pressured us, answered all of my questions, and treated us like we’ve known him for years!
Business response:
Thank you for sharing your experience! We're so happy to hear that Jackie made you feel comfortable and well taken care of throughout the process. His friendly approach, patience, and willingness to answer all your questions truly reflect the level of service we aim to provide. It’s great to know you felt respected and valued every step of the way!
Scott offered a great sense of commitment and dedication to his sale and to us. They offered us great deals as well as respected our decisions.
Business response:
Thank you for sharing your experience! We're thrilled to hear that Scott provided you with such dedicated support throughout your visit. It's wonderful to know you felt a strong sense of commitment and that your decisions were met with respect and professionalism. We're also glad you were pleased with the deals offered—earning your trust and satisfaction means a great deal to us.
Everything and everyone was great at the dealership. Would recommend to family and friends searching for a new car.
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that you had a great experience with both our team and the dealership overall. It means a lot that you'd recommend us to your family and friends—we truly appreciate your support and trust!
Max is probably the most down to earth salesperson I have ever met and so willing to help. Will most definitely be back doing business as long as he is there!
Business response:
Thank you for the wonderful feedback! We're thrilled to hear that Max made such a positive impression and provided a helpful, down-to-earth experience. It's great to know he earned your trust and future business—we’ll be sure to pass along your kind words to him. We look forward to welcoming you back!
Only drawback was they let me leave…and then called back the next day with another offer.
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience overall. We understand that receiving a follow-up offer after you've already made a decision can be a bit confusing, and we apologize for any inconvenience this may have caused. We appreciate your business and are here to help with any further questions or needs you might have!
Grand Prairie Ford has a 4.3 star rating with 10,581 reviews.
Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.