Grand Prairie Ford's cover image

This profile has been claimed by the business owner or representative.

Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,528 reviews
Select a rating
BANDJROWE41's profile image
BANDJROWE41 
8 months ago

They took care of business without being difficult or bullish Got answers as needed quickly 

DOYLE.JOHNSON9121's profile image
DOYLE.JOHNSON9121 
8 months ago

Good I would buy a car with them in the future. They did their job well. 

KCOLLINGER's profile image
KCOLLINGER 
8 months ago

Organized, friendly and knowledgeable staff Cared about what I wanted. Walked me through all the details and made the process feel simple. 

jwwestbrookajw's profile image
jwwestbrookajw 
8 months ago

I made the rush decision. Nothing they did was wrong. Mistakes were mainly made by me 

Business response:

We aim to support customers in making informed decisions throughout the vehicle-buying process. Our team works to provide professional guidance and clear information at every step. While experiences may differ, we remain committed to attentive and courteous service. For further assistance, please contact our team at Maricela Vera at Mvera@grandprairieford.com. 

ponchbar's profile image
ponchbar 
8 months ago

Okay To much time waiting To much time waiting for my purchase To much time waiting for my purchase, almost 8hrs 

Business response:

We aim to provide a smooth and efficient purchasing experience for every customer. Our team works to manage scheduling and paperwork to minimize wait times. While experiences can vary, we remain committed to professionalism and attentive service throughout the buying process. For further assistance, please contact our team at Maricela Vera at Mvera@grandprairieford.com. 

enriquegonzalez432.eg's profile image
enriquegonzalez432.eg 
8 months ago

It was great. I had a amazing experience. Inna and chad were very helpful. I had an amazing experience. Inna and chad were were very very helpful with the process of getting a new truck. 

Business response:

We're thrilled to hear about your wonderful experience with your new truck purchase! We're so glad Inna and Chad provided excellent assistance throughout the process. Your satisfaction means everything to us, and we appreciate you sharing your positive experience. Thank you for choosing Grand Prairie Ford! 

TLDOBBS's profile image
TLDOBBS 
8 months ago

Grand Prairie ford has been easy to deal with and has went above and beyond before leaving and even after the sale 

Rhondakai's profile image
Rhondakai 
8 months ago

Excellent customer service. Ron Smith customer service was excellent. Mr. Smith is thoughtful, knowledgeable, and professional. Brandon Flem customer service was excellent. Mr. Flem is knowledgeable and funny. I like that he made me laugh after a long day. Great job FORD!!! 

jthess's profile image
jthess 
8 months ago

Very helpful. It was an overall good experience. But had an issue, I insisted from minute one, I would not sign without the correct wheels being on the truck. I show a picture of the correct wheels. The wrong wheels were ordered. I need that fixed immediately. Once complete I will have a much better opinion of this dealership. 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,528 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is closed now. It will open tomorrow at 7:00 a.m.