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Grand Prairie Ford
- Car Dealers
- Grand Prairie, TX
About this business
Location details
701 East Palace Parkway, Grand Prairie, TX, 75050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Pretty good dealership. They are willing to work with you. Courtesy and polite the staff were.
Business response:
Thank you for your feedback! We're glad to hear you had a positive experience with our team. We pride ourselves on being courteous and working with our customers to ensure a great experience, and we're pleased that was reflected during your visit. If you need any further assistance or have more questions, feel free to reach out. We look forward to serving you again!
This is one of the best car dealers I've dealt with in years Sergio and Melissa has very great customer service skills and I will refer my friends to you guys anytime
Business response:
Thank you for your wonderful feedback! We’re thrilled to hear that Sergio and Melissa provided you with excellent customer service. It's always our goal to create a positive experience for our customers, and we're so happy to know we succeeded. We truly appreciate your willingness to recommend us to your friends, and we look forward to serving you and your referrals in the future! If you ever need anything, don’t hesitate to reach out.
Very clean and large dealership that was welcoming and felt cozy. Would recommend to other people
Business response:
Thank you for your kind words! We're delighted to hear that you found our dealership welcoming and cozy. We strive to create a comfortable atmosphere for our customers, and we're glad that you felt that during your visit. We appreciate your recommendation and look forward to serving you again!
It was a pleasant experience. with a nice salesman. He seems to be very knowledgeable and caring to his customers.
Business response:
Thank you for sharing your positive experience! We're thrilled to hear that our salesman was able to provide you with knowledgeable and caring service. We always strive to ensure our customers have a pleasant experience, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you again in the future!
Exelente atencion y su servicio de primera . recomendado Hoy y sempre , hice amigos. Y volvere cuando lo necesite otra vez......
Business response:
¡Gracias por tus amables palabras! Nos alegra saber que tuviste una excelente experiencia con nosotros y que nuestro equipo te brindó una atención de primera. También nos alegra saber que hiciste nuevos amigos aquí. Tu recomendación significa mucho para nosotros y esperamos recibirte nuevamente cuando nos necesites. ¡Gracias por elegirnos!
Good follow up from salesman. Told came with two key fobs after I closed deal only one was available. Dealership said sorry we will not provide another.
Business response:
Thank you for your feedback. We're glad to hear that you received good follow-up from your salesperson, but we regret the situation with the key fobs. It’s disappointing to learn that you were not provided with the second fob as promised, and we understand how frustrating this must be. We would like the opportunity to resolve this issue. Please contact Maricela Vera at Mvera@grandprairieford.com so we can address your concerns directly and work toward a solution. We value your business and hope to make this right for you.
Everybody I dealt with was very professional and kind and made the process very easy.
Business response:
Thank you for sharing your experience! We’re thrilled to hear that everyone you worked with was professional and kind, and that we made the process easy for you. Our team is dedicated to providing a smooth and pleasant experience for all of our customers, and it’s great to know we met your expectations. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We look forward to serving you again!
Nothing but great things to say about Grand Praire Ford. Our salesperson, Angie, did a great job meeting our needs.
Business response:
Thank you for sharing your experience! We’re delighted to hear you had such a positive visit and that Angie went above and beyond to meet your needs. Our team takes pride in delivering exceptional service, and it’s wonderful to know Angie made your experience so seamless. We truly appreciate your kind words and your support. If there’s anything more we can do for you, please don’t hesitate to reach out. We look forward to serving you again in the future!
It was a great place to buy a car. Hermi was great. Highly recommend if you’re in the market.
Business response:
Thank you for your review! We’re thrilled to hear that you had a great experience and that Hermi was able to assist you in finding the perfect car. Your recommendation means a lot to us! If you ever need anything else, please don’t hesitate to reach out. We look forward to helping you again in the future!
Frequently asked questions about Grand Prairie Ford
How is Grand Prairie Ford rated?
Grand Prairie Ford has a 4.3 star rating with 10,564 reviews.
When is Grand Prairie Ford open?
Grand Prairie Ford is open now. It will close at 8:00 p.m.