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Grand Prairie Ford

4.3

About this business

Location details

701 East Palace Parkway, Grand Prairie, TX, 75050, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.311,529 reviews
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john_crimm's profile image
john_crimm 
a year ago

Had a very satisfying encounter at GP Ford. All employees very helpful. And I have a very nice truck now. 

Business response:

Thank you for sharing your wonderful experience with us. We are thrilled to hear that you had such a satisfying visit and that our team was able to provide the helpful service you deserved. It means so much to know that you drove away happy with your new truck. Your kind words about our employees truly brighten our day and remind us why we love what we do. We hope you enjoy many great adventures in your new vehicle, and we look forward to serving you again in the future. 

JACEYSHOEMAKER's profile image
JACEYSHOEMAKER 
a year ago

Everyone at Grand Prairie Ford was very nice, Jackie was wonderful and kind! You don’t get the car dealer feeling from them. 

Business response:

Thank you for taking the time to share your wonderful experience with us. We are so pleased to hear that our entire team made you feel comfortable and welcomed during your visit. It means the world to us that you found everyone to be nice and kind, and that we were able to provide you with a different kind of dealership experience. Your kind words about Jackie are truly appreciated - we will be sure to share your feedback with him. We are grateful for customers like you who take the time to recognize exceptional service, and... read more

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Candapooh 
a year ago

There awesome! Friendly and helpful and didn't judge a book by it's cover. Made me feel welcomed. it's was by far best experience at a dealership I've had especially since I bought my very first new car. keep up the good work!! 

Business response:

We are overjoyed to hear about your wonderful experience with us! It means so much to know that our team made you feel welcomed and provided the friendly, helpful service you deserved. We understand how important it is to treat every customer with respect, and we're thrilled that this approach made your first new car purchase such a positive milestone. Your feedback about our team's welcoming nature and dedication truly brightens our day. Thank you for choosing Grand Prairie Ford, and congratulations on your new vehicle! 

joel2319's profile image
joel2319 
a year ago

I like the treatment they serve me and the service they report what I need your car 

Business response:

We greatly appreciate your positive feedback about the quality of service you received. It means a lot to hear that you were pleased with how our team treated you and that we were able to provide the automotive services your vehicle needed. Your satisfaction is important to us, and we look forward to continuing to serve you at Grand Prairie Ford in the future. 

MARCELLHENRY2003.MH's profile image
MARCELLHENRY2003.MH 
a year ago

Everything was great salesman was very polite place was clean looking forward to purchasing another vehicle 

Business response:

Thank you for your review! We are utterly delighted to hear that you had such a positive experience with us. It means so much to know that our sales team provided you with polite and professional service. We take great pride in maintaining a clean and welcoming environment for all our customers. Your confidence in considering Grand Prairie Ford for your future vehicle needs truly makes our day. We look forward to the opportunity to serve you again and help you find your next perfect vehicle. 

pattiewilson56's profile image
pattiewilson56 
a year ago

Just purchased my 5th new vehicle from Grand Prairie Ford since their grand opening in 2000. Jackie Mercer sold me 4 of them. He always tries to get me the best vehicle and the best deal for my needs. Very kind and professional, I always know I can trust in the transaction. 

Business response:

We are excited to hear about your continued loyalty over more than two decades! Having you choose us for your fifth new vehicle purchase since our grand opening truly means the world to us. It's wonderful to know that Jackie has consistently provided you with excellent service across multiple purchases, helping you find the right vehicle at the right price for your specific needs. We appreciate your trust in our team and your recognition of the professional and caring approach we strive to deliver. Your long-standing relatio... read more

Kite.medic's profile image
Kite.medic 
a year ago

The people that I encountered were friendly and they did not waste my time going back and forth. 

Business response:

We are overjoyed to hear about your positive experience. Your feedback about our team being friendly and efficient with your time means so much to us. We understand how valuable your time is, and we strive to provide straightforward service without unnecessary delays. It's wonderful to know that our staff made such a positive impression during your visit. Thank you for taking the time to share your experience with us. 

CESARGARDALLA's profile image
CESARGARDALLA 
a year ago

It was such pleasurable experience working with Brenda Rosas and Jon Jensen, the experienced was quick and really easy. We were there at 7 and left around 9:45. 

Business response:

We are delighted to hear about your wonderful experience! It sounds like working with our team members made your visit truly enjoyable. We're thrilled that your experience was both quick and easy, and that you were able to complete everything efficiently during your visit. Your positive feedback about the smooth process means a great deal to us. We appreciate you taking the time to share your experience and look forward to serving you again in the future. 

RGLANZER's profile image
RGLANZER 
a year ago

Jackie was awesome and super helpful in the sales process & Joel was great going into finance 

Business response:

We are pleased to hear about your wonderful experience with our team! It sounds like you received exceptional support throughout your visit. Having knowledgeable and helpful staff members in both sales and finance makes all the difference in ensuring a smooth process. Your positive feedback about the assistance you received means a great deal to us. We truly appreciate you taking the time to share your experience! 

Frequently asked questions about Grand Prairie Ford

How is Grand Prairie Ford rated?

Grand Prairie Ford has a 4.3 star rating with 11,529 reviews. 

When is Grand Prairie Ford open?

Grand Prairie Ford is open now. It will close at 8:00 p.m.