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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Fast excellent service. No complaints.
Amazing as always from start to finish!!
Super easy to schedule service through Ford Pass app. Greeted and service completed promptly and staff were very friendly. Good value for the price. Will be back, highly recommend.
As a long time customer, Heath was familiar with service we needed and was ready at our appointment time. I also always appreciate the delivery of my car when the work is done.
No comments about the service at Grapevine Ford Lincoln 4/30/2025
My service guy Heath made this visit happen!! I had a major repair and was done in just over a week. It was easy and the car was waiting when I arrived.
The Service Manager took the time to understand my concerns. Several different approaches were taken to determine problem. He kept me informed each step along the way. Unnecessary repairs were not made.
Great customer service! Definitely my favorite location.
Booking online was easy and the staff was pleasant. I thought the price of the service was excessive - I inquired about upgrading from semi-synthetic to full synthetic, and it was $80 extra for 7 quarts. That's over $11/qt. not for the oil, but the uncharge to go from semi to full! I realize they need to make a profit, but that's excessive IMO.
Business response:
We appreciate you taking the time to provide feedback on your service experience! We apologize for any confusion with pricing or lack of explanation for discounted packages. Please reach out for any further assistance!
Grapevine Ford has a 4.3 star rating with 14,086 reviews.
Grapevine Ford is open now. It will close at 8:00 p.m.