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Grapevine Ford

4.3

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.314,087 reviews
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2023 FORD ESCAPE ACTIVE Owner's profile image
2023 FORD ESCAPE ACTIVE Owner 
11 months ago

Sajmira was the Best! She communicated every step of the way. I also want to recognize the tech, Jose Luis Gonzalez for working late to complete this job! He did this without knowing I really needed my car! I appreciate the high level of service given. 

2023 FORD EXPLORER XLT Owner's profile image
2023 FORD EXPLORER XLT Owner 
11 months ago

I like the timeliness of the repair, it was excellent. I cannot really come up with an issue that I had a problem with during this visit. 

2015 FORD F250 SUPER DUTY Owner's profile image
2015 FORD F250 SUPER DUTY Owner 
11 months ago

Excellent service with the best service advisor named Alfredo. Definitely will be going back for service! 

2024 FORD EXPEDITION XLT Owner's profile image
2024 FORD EXPEDITION XLT Owner 
11 months ago

Saturday service was spot on and quick. 

2020 FORD EXPLORER XLT Owner's profile image
2020 FORD EXPLORER XLT Owner 
11 months ago

Quick diagnosis and resolution of a potentially difficult issue. 

2017 FORD F150 SUPERCREW Owner's profile image
2017 FORD F150 SUPERCREW Owner 
11 months ago

The dealership provided great service as always! Sometimes I feel that the prices are a bit high, but you definitely get what you pay for! This is why I will always come back to the dealership for service. 

Draperfd@aol C.'s profile image
Draperfd@aol C. 
11 months ago

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2018 LINCOLN NAVIGATOR SELECT Owner's profile image
2018 LINCOLN NAVIGATOR SELECT Owner 
11 months ago

On time, friendly, completed requested service items. 

Business response:

Thank you for your feedback! We're glad to hear that your service was completed on time and to your satisfaction. We truly appreciate your support and look forward to assisting you again in the future! 

2020 FORD EXPLORER PLATINUM Owner's profile image
2020 FORD EXPLORER PLATINUM Owner 
11 months ago

I can't believe I bought a car that if the low beam headlight burns out you have to replace the entire headlight assembly for almost 2,000 dollars. I also got charged 215 dollars to reprogram my third row seats so they would lay flat or extend. When I got home it was not working. Not a happy person with my car, the manufacturer or dealership right now 

Business response:

Thank you for sharing your experience. Please consider dealerships are not the manufacturer & have little recourse for vehicle design & parts costs. We would also like to know more about your seat concern to see how we can further address or help! 

Frequently asked questions about Grapevine Ford

How is Grapevine Ford rated?

Grapevine Ford has a 4.3 star rating with 14,087 reviews. 

When is Grapevine Ford open?

Grapevine Ford is open now. It will close at 8:00 p.m.