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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Sajmira was the Best! She communicated every step of the way. I also want to recognize the tech, Jose Luis Gonzalez for working late to complete this job! He did this without knowing I really needed my car! I appreciate the high level of service given.
I like the timeliness of the repair, it was excellent. I cannot really come up with an issue that I had a problem with during this visit.
Excellent service with the best service advisor named Alfredo. Definitely will be going back for service!
Saturday service was spot on and quick.
Quick diagnosis and resolution of a potentially difficult issue.
The dealership provided great service as always! Sometimes I feel that the prices are a bit high, but you definitely get what you pay for! This is why I will always come back to the dealership for service.
Xxxxxxxx xxxxxxxxxxxxxxxxxcx
On time, friendly, completed requested service items.
Business response:
Thank you for your feedback! We're glad to hear that your service was completed on time and to your satisfaction. We truly appreciate your support and look forward to assisting you again in the future!
I can't believe I bought a car that if the low beam headlight burns out you have to replace the entire headlight assembly for almost 2,000 dollars. I also got charged 215 dollars to reprogram my third row seats so they would lay flat or extend. When I got home it was not working. Not a happy person with my car, the manufacturer or dealership right now
Business response:
Thank you for sharing your experience. Please consider dealerships are not the manufacturer & have little recourse for vehicle design & parts costs. We would also like to know more about your seat concern to see how we can further address or help!
Grapevine Ford has a 4.3 star rating with 14,087 reviews.
Grapevine Ford is open now. It will close at 8:00 p.m.