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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,614 reviews
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Marie's profile image
Marie 
6 years ago

Always great It’s first class service every time. I could probably find the same service for less elsewhere but I wouldn’t leave with the same feeling of appreciation that I do with Grapevine Lincoln. Everyone is always helpful and considerate of me as a customer. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

GH's profile image
GH 
6 years ago

GHF150 Brian was great to work with and over communicated service schedule a long the way. The dealer provided a free rental vehicle while my truck was receiving service. 

Business response:

Thank you for the kind words! I am happy to hear that you had a good experience while servicing your vehicle. Let me know if you need anything else. - Venny Diaz, Service Manager. 

KC's profile image
KC 
6 years ago

Karen C Pete took great care of my vehicle!! Made me feel important even thought it was just for a oil change. I so appreciate good customer service. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. Venny Diaz, Service Manager. 

Karen H's profile image
Karen H 
6 years ago

I love their service department! I love their service department. Their employees could not be more accommodating. They got me in and out expediently yet clearly made me aware of all issues concerning my car. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager. 

Bruce B's profile image
Bruce B 
6 years ago

Toyota Highlander Limited Could not be happier! Ty Young, Nick Powers, and Joe Gobea were extraordinary and exceeded my expectations! I highly recommend Grapevine Ford for new and used car value. Ask for Ty! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

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Jess 
6 years ago

This is what service should be! Peter was extremely helpful! I needed a new fob and my keypad reprogrammed. I was pleased with how quickly it was done. Overall, It was a very convenient experience - which is how service should be! 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

MelissaT's profile image
MelissaT 
6 years ago

Fantastic service Brought my car in for a recall and everything was surprisingly quick and easy. I called to set the appointment and they got me in first thing the next morning. I expected it to take a full day, but everything was done in under an hour and a half. Everyone I dealt with was very kind and professional as well. Very happy with my experience! 

Business response:

Thank you for the kind words! I am happy to hear that we could help you find the vehicle you were looking for. Let me know if you need anything else. - Juan Cruz, Customer Loyalty Director 

Ryan's profile image
Ryan 
6 years ago

Grapevine Ford experience I had the pleasure of working with Alfredo in the Quick lane service department. He has been my service guy for a very long time Since around 2014. He’s always goes the extra mile to check on future parts and advised me of future services needed. As a result, I never feel caught off guard when it comes to service for my vehicle we’re always ahead of the future maintenance needs for my vehicle. That’s what I value the most as a result I never leave the dealership feeling like I’ve been taken advantag... read more

Business response:

Thank you, Ryan! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford . Venny Diaz, Service Manager. 

MATTHEW L TUSA's profile image
MATTHEW L TUSA 
6 years ago

Mold in my truck carpet needs to be replaced I need the biggest top dog at grapevine Ford to call me 8172961607. Took my truck in for service and got home and opened up the passenger back door and carpet has white mold growing all through out the truck it needs to be fixed. I've paid for over 200k worth of vehicles and will be buying more fix my truck 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,614 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is open now. It will close at 8:00 p.m.