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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,277 reviews
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Stan the man's profile image
Stan the man 
5 years ago

Satisfied The process was quick with no hassle and everything was well explained. While I don’t like buying cars this was a no stress event. Thanks to all that helped 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

Ashliegh's profile image
Ashliegh 
5 years ago

First time car buyer First time buying a car, and the staff was great. Cameron, Paul (salesman), and Frank were great. I definitely recommend Grapevine Ford to be the place where you buy a car! 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. - Juan Cruz, Customer Loyalty Director 

SteveB's profile image
SteveB 
5 years ago

Customer Ana did a great job getting me in and out of my Service appointment. She kept me posted on our progress and made it a painless venture. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Robert C's profile image
Robert C 
5 years ago

Great Service Department Chris in the service department is excellent. I didn’t buy my truck here, but Chris took the time to show me around the service department and he kept me updated while I waited on my truck, I will definitely return. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Keith's profile image
Keith 
5 years ago

Great service, always depend on Kevin M. Crowded facilities , still managed well. Service department is great. Greg the driver is the best I have used! Nice to see Curtis working so hard! 

Business response:

Thank you, Keith! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford . Venny Diaz, Service Manager. 

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Kent 
5 years ago

30 k fluid maintenance services on 18 F350 Excellent analysis of all the drivetrain fluids and the simple to understand recommendations. They met every timeline and communicated every step of the way. I would recommend Grapevine Ford for any service need on any make of vehicle. 

Business response:

I'm glad you had a great experience in our service department. Please let us know if we can help you with anything in the future. - Venny Diaz, Service Manager. 

Jim Glynn's profile image
Jim Glynn 
5 years ago

F-150 Owner I brought my vehicle in for a State inspection. They took care of not only that but a recall on a taillight issue. They took care of both items and had me back on the road in slightly over an hour. Tyler Jaguess, my service writer, was outstanding. He was knowledgeable and very thorough in explaining the recall and what it entailed. He answered all of my questions. I will definitely come back again and will ask for Tyler to be my service writer if he is available. 

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. Venny Diaz, Service Manager. 

Felipe Carrillo's profile image
Felipe Carrillo 
5 years ago

great service! most friendly customer service. Yami was the sweetest seller our family has ever met. With Spanish being our first language she made everything easy to understand and did a great job on being with us through the whole buying process. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. Juan Cruz, Customer Loyalty Director 

Power Wagon's profile image
Power Wagon 
5 years ago

Amazing customer service Any dealership can sell you a used vehicle and say they care about quality, but this one went above and beyond to show me they do care and make sure I was completely satisfied with my purchase. Michael Ellsworth really stepped up to the plate and showed how a great manager handles adversity. I purchased a used truck from them, and the next day it was in the shop. After 10 days of checking in with me daily and doing everything to make my vehicle right, he found a way for me to purchase a different veh... read more

Business response:

Thank you for sharing your experience. We thank you for being a Grapevine Ford customer, and we look forward to serving you again. - Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,277 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open at 7:00 a.m.