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Grapevine Lincoln

4.6

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.63,784 reviews
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Jess de la Chapelle's profile image
Jess de la Chapelle 
7 years ago

Love my new Explorer! Got just the car I wanted! Excited to use the new technology and smooth ride. Love my 2020 Explorer! Service and waiting area is awesome. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

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Molly Barker 
7 years ago

Great service. Fast and Bridget very pleasant n pr Very good service. Professional team. Service was on time with appointment. Bridget great n professional. Also very knowledgeable about vehicles. Would be nice if car wash was fixed but vacuumed 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Michael's profile image
Michael 
7 years ago

Great customer service Wow, this had to be the easiest truck sale I have ever did. Went right in and was Greeted and introduce to mike. No games or gimmicks they gave me everything I wanted and more. Thank you Nick Power and Mike. This was my first Ford and won’t be my last. I have completely switch from Mopar . Thank to your customer service. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

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TJ 
7 years ago

Car wash Took the car in for a recall repair which and they said they were going to wash the car when done but they did not. 

Business response:

TJ, we take customer satisfaction very seriously here at Grapevine Ford, and we'd love to hear more about your experience. Please reach out to me, Stephanie Maggio, Customer Loyalty Director, at (817)481-3531 or email at [email protected]. 

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Zach 
7 years ago

Warranty Zach was incredibly professional and knowledgeable, best customer service experience l have ever had. I would highly recommend to all my friends and family. Thanks so much! 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Jeremy's profile image
Jeremy 
7 years ago

Above and beyond I brought my car in for oil change and maintenance. They found an issue with the exhaust system and had to keep it an extra day. With out pause offered to cover a rental car while mine was being fixed. This is exceptional customer service to not even question spending extra to take care of the customer. Great place and service. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

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Brent 
7 years ago

Service repair Worked with Pete Roshell, very informative and great customer service. Vehicle was in and out with 2 recalls and a repair. Top notch service department. 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Poppy1966's profile image
Poppy1966 
7 years ago

Great service If you can deal with Josh on repairs. He did an excellent job getting our car in on time and the repairs done quickly as promised 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Michael L's profile image
Michael L 
7 years ago

Service- Jason the service was great assisting us Jason really helped us out guiding us on the F150 we bought there that we had in for repair - awesome service , quality of work and follow-up 

Business response:

Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.6 star rating with 3,784 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.