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801 E State Highway 114, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
New Owner 2019 Ford Escape James was an incredible salesman. He was very patient and fought hard for what I wanted. He knew how much I loved the car and he made sure I got it. I will be visiting again.
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Very Satisfied My advisor, Pete, was courteous, friendly, and professional. Everytime I come here for my car service and maintenance, the overall experience is satisfying. Thank you Pete!
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Andrew is awesome!!! My salesman Andrew is world class. From the moment I got there he was on point. Outstanding product knowledge and customer service. I’ll definitely be buying another Ford from him in the future.
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Excellent Customer Service Needed a error code pulled and fixed before a long vacation road trip. Mr Sauceda was able to get my truck worked in, fixed and returned well before quoted time frame. Extremely impressed with turn around time and fixing my pinch. Thank you
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Love my new Explorer! Got just the car I wanted! Excited to use the new technology and smooth ride. Love my 2020 Explorer! Service and waiting area is awesome.
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Great service. Fast and Bridget very pleasant n pr Very good service. Professional team. Service was on time with appointment. Bridget great n professional. Also very knowledgeable about vehicles. Would be nice if car wash was fixed but vacuumed
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Great customer service Wow, this had to be the easiest truck sale I have ever did. Went right in and was Greeted and introduce to mike. No games or gimmicks they gave me everything I wanted and more. Thank you Nick Power and Mike. This was my first Ford and won’t be my last. I have completely switch from Mopar . Thank to your customer service.
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Car wash Took the car in for a recall repair which and they said they were going to wash the car when done but they did not.
Business response:
TJ, we take customer satisfaction very seriously here at Grapevine Ford, and we'd love to hear more about your experience. Please reach out to me, Stephanie Maggio, Customer Loyalty Director, at (817)481-3531 or email at [email protected].
Warranty Zach was incredibly professional and knowledgeable, best customer service experience l have ever had. I would highly recommend to all my friends and family. Thanks so much!
Business response:
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Grapevine Lincoln has a 4.6 star rating with 3,692 reviews.
Grapevine Lincoln is open now. It will close at 8:00 p.m.