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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,275 reviews
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RobC's profile image
RobC 
4 years ago

Out of State Purchase Paperwork is taking awhile and required a lot of followup, but everything else has been very well executed. Car was almost perfect, aside from the mediocre cleaning job, one tiny paint chip, and a high sticker price. 

Business response:

I'm glad you had a great experience, Rob. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Jay's profile image
Jay 
4 years ago

Effective Overall is happy but wait too long for loan service , the Bryan is very helpful and nice ! The used car price is good ! 

Business response:

Thank you for sharing your experience, Jay. I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director 

Paul and Christi's profile image
Paul and Christi 
4 years ago

Shopping for a used car on icy day! I decided to shop for a used truck while burrowed in during the power outage. I left a message and on the second day where many businesses were still closed I received a return call. My wife and I made an appointment for the next day and drove into the dealership covered in ice and met our salesperson. Doni was very friendly and did a fantastic job having the prospect vehicle ready for purchase. The road conditions were fantastic for the 4wd feature and Doni was a trooper in the back seat ... read more

Business response:

Thank you for taking the time to recommend us, Paul and Christi! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Fedrim's profile image
Fedrim 
4 years ago

Retired and happy Doni was a great salesman and explained any question we had. Zac worked diligently to complete the paperwork and financing. Thank you Grapevine Ford!! We will tell our friends about you. 

Business response:

I am happy to hear our team was able to help, Fedrim. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Juan Cruz, Customer Loyalty Director 

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Jason 
4 years ago

Great service with good people Straight forward process to buy a used 2019 mustang. Searched for inventory online, saw a car I liked and applied for pre approval financing on the website. Was quickly contacted by Doni and setup an appointment for the following day. Was out the door with a car in a few hours. Every dealer employee I interacted with was professional and friendly. Both Doni from sales and Garry from finance were a pleasure to interact with. I would recommend buying a car from grapevine Ford Lincoln. 

Business response:

Thank you so much for the recommendation, Jason! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

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Chris 
4 years ago

Great experience buying a Ranger Devin was informative and helpful in the process. Wasn’t expecting to buy a truck but the price was good. Garry in finance was helpful too. 

Business response:

I'm glad you had a great experience, Chris. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

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LincolnFan 
4 years ago

Excellent Customer Service I enjoyed my purchasing experience at Lincoln. It was quick and no pressure. I was able to begin the paperwork online and finish in the store. My new vehicle has exceeded my expectations. 

Business response:

I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

JRB's profile image
JRB 
4 years ago

Used F150 Overall the process was easy....to bad I had to decline an offer and leave to get call back they would my offer. accept. Overall a good experience. 

Business response:

Thank you for taking the time to rate us. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

RalphM's profile image
RalphM 
4 years ago

Great experience. Everyone at Grapevine Ford was pleasant, accommodating, and knowledgeable. My thanks to Cameron Hedlom and Zach Ziba for all their help. I will recommend Grapevine Ford. 

Business response:

Thank you for the kind words, Ralph! I'm glad you had a great experience. Please let us know if we can help you with anything in the future. --Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,275 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.