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Grapevine Lincoln

4.5

About this business

Location details

801 E State Highway 114, Grapevine, TX, 76051, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 8:00 p.m.
SunClosed
4.53,275 reviews
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Brittany Smith's profile image
Brittany Smith 
4 years ago

Buying my car!! The staff was very friendly and helpful. Blake Payne was our sales person and he was wonderful. He made our buying process simple and was not pushy at all!! They will get our business again!! 

Business response:

Thank you, Brittany! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director 

R. Bryant's profile image
R. Bryant 
4 years ago

Fantastic customer service Hands down, the best experience buying a new car I've ever had. Customer service is top notch. Very refreshing to be treated with respect and dignity. You've won my business from now on. 

Business response:

I'm happy to hear it, Bryant! Thank you very much for taking the time to rate us. Let us know if there is anything else you need! --Juan Cruz, Customer Loyalty Director 

KDot's profile image
KDot 
4 years ago

Looking to build credit Came in looking for a car I can build my credit with, and they did more then that put me in a brand new 2020 with low mileage. 

Business response:

Glad we could help! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director 

Ryan's profile image
Ryan 
4 years ago

2020 Expedition I worked with Luis and had a very pleasant experience. I came from out of town and Luis had everything lined up when I arrived. No surprises. The finance team also got me a very good rate. Overall very happy. 

Business response:

Glad we could help, Ryan! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director 

Jack C's profile image
Jack C 
4 years ago

Buying a new truck Bought a 2021 Lariat today. Totally pleased with my salesman (James) who couldn’t have been more helpful. Good experience! Looking forward to enjoying my beautiful new truck. 

Business response:

Thank you for the kind words, Jack! I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director 

Elaine H's profile image
Elaine H 
4 years ago

Leased a vehicle I was looking for a new Lincoln. Kye was very helpful and knowledgeable! He was pleasant to work with. While waiting for finance he went through the set up of the vehicle and set everything up for me to include pairing my phone. 

Business response:

Thank you, Elaine! We appreciate you taking the time to share your experience. Thank you for choosing Grapevine Ford. --Juan Cruz, Customer Loyalty Director 

Mrs. T.'s profile image
Mrs. T. 
4 years ago

Mrs. T. Devin in sales, Bruce in finance were very quick and friendly with us!! Thanks so much for making the process efficient for us. I would highly recommend to others. 

Business response:

Thank you for the kind words, Mrs. T! I am happy to hear that we could help. Please let me know if you need anything else. --Juan Cruz, Customer Loyalty Director 

Liz Moreno's profile image
Liz Moreno 
4 years ago

Customer We traveled 6 hours to pick up this car and the process was so easy. Chris had all of pur paperwork a d everything ready to go as soon as we got there. 

Business response:

Glad we could help, Liz! Thank you for choosing Grapevine Ford. Please let us know if you need anything in the future. --Juan Cruz, Customer Loyalty Director 

Howard's profile image
Howard 
4 years ago

New truck purchase. Had an overall good experience. Steve did a great job taking care of what he could control. Spent alot of time waiting on getting to the trucks I wanted to see. Waited around on finance for a process that took 15 minutes. 

Business response:

Glad to hear it, Howard! Thank you for taking the time to rate us. Let us know if you need anything else! --Juan Cruz, Customer Loyalty Director 

Frequently asked questions about Grapevine Lincoln

How is Grapevine Lincoln rated?

Grapevine Lincoln has a 4.5 star rating with 3,275 reviews. 

When is Grapevine Lincoln open?

Grapevine Lincoln is closed now. It will open tomorrow at 7:00 a.m.