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Greensboro Chrysler Dodge Jeep Ram
- Car Dealers
- Greensboro, NC
About this business
Location details
3710 W Wendover Ave, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I came for an oil change service on August 9. A few days later I found that there were engine oil leaking in my garage. Brought the car to Firestone, and they found that the screw underneath was not tightened. Easy fix, so I was charge the basic exam fee $23.47. Obviously, Greensboro Chrysler Dodge Jeep Ram can do a better job. Now I need to clean up the oil stains in my garage...
Terrible communication about status of vehicle and cost of diagnostic fee. Would not recommend. This is where the electronics and computers of the vehicle make you hand cuffed.
After 4 months, I still have not received the tags to the car. The dealership never sent the info to the DMV. After multiples calls daily for weeks the issue has still not been resolved. They have not returned calls when they say will, and transfer you all around the building to departments that have no way to handle your issue. Only to transfer you to someone else who cannot resolve your issue.
The worst experience I have had was when they overcharged me and did not use my warranty. It took a week to fix the problem, and there was a lot of miscommunication on their part, and no direct answer.
Terrible customer service. Probably won't ever return.
The service was HORRIBLE!!! They charged me over 2,000.00 to repair my vehicle and I had to wait week. The worst part about the whole experience is when I found out that a service they recommended (an additional 600.00) was covered under the warranty they refused to fix it. After I made an appointment and took off work because initially they said they were going fix it. They went to find some wording the says the car was not covered he but in Canada. I'll never go to the Dodge Dealership in Greensboro again nor will I ever b... read more
Asked to inspect right rear tire for losing pressure. Nothing was found. It went flat the next day. Visit lasted 3 hours due to computer problems.
The air bag needs servicing not hapoy with that only had that car for 6 mths already waiting for it to be done.
I felt as if the service center took full advantage. I recommend that customers avoid this dealership and service center.
Frequently asked questions about Greensboro Chrysler Dodge Jeep Ram
How is Greensboro Chrysler Dodge Jeep Ram rated?
Greensboro Chrysler Dodge Jeep Ram has a 4.2 star rating with 5,177 reviews.
When is Greensboro Chrysler Dodge Jeep Ram open?
Greensboro Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.