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Griswold Care Pairing for North Central Pennsylvania

4.5

Home Health Care
Williamsport, PA

About this business

Healthcare Home Health Care

Location details

1506 E. Third Street, Williamsport, PA, 17701, United States

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4.5125 reviews

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Cheri W.

5 months ago

Highly recommend Griswold caregivers to assist your loved ones in their homes. My elderly parents look forward to their caregiver who is a perfect match for them. Karen is kind, considerate and experienced in dementia care, which is important to us. The office is very responsive to any questions or concerns that we have. Mandy exudes kindness and compassion in our conversations. Though no one wants to lose their independence, it is comforting to know that there is help when the need arises.

Business response:

Thank you for your recommendation and kind words. We're happy to hear that Karen has been a good match for your parents and that our office has been responsive to your needs.

Don P.

a year ago

Griswold is a very experienced provider of caregiver services. We found them as extremely helpful in answering our questions and providing guidance in contracting with them for their services. Debbie Eakin, the marketing manager, was very pleasant and helpful in providing assistance in completing the service contract. We provided the days and times we needed caregivers and they developed a schedule to fit our needs. Griswold has a scheduler, Mandy, who arranges the weekly assignments of caregivers. She was very good i... read more

Business response:

Thank you for sharing your positive experience with Griswold's services. It's great to hear that the team was helpful, efficient, and reliable in meeting your needs. We genuinely appreciate your recommendation and are glad you and your wife were satisfied with the care provided to your loved one.

John E.

a year ago

Griswold personnel were informative and comprehensive when describing their services. Once signing onto the agreement, the staff was cordial and responsive to our questions. The caregiver that was selected was very capable and caring and exceeded our expectations. I would use Griswold again without hesitation.

Business response:

Thank you for your positive review, John! We appreciate your trust in us and would be more than happy to assist you again in the future.

Karen C.

a year ago

They are kind, compassionate and very understanding in what your wishes and needs are for caring of your loved one. Also most importantly they listen to you when you need support or someone just to listen. It takes a lot of trust to allow a stranger to come in to your home and care for your loved one, they know their caregivers and their personalities and try to choose the best person for your loved one. The caregiver we have is a wonderful person, she listens and is very patient with my father. We trust her and I have no wo... read more

Business response:

Thank you so much for your kind words! We are thrilled to hear that you have had such a positive experience with our caregivers. Building trust and providing compassionate care is our top priority, and we are glad that we have been able to meet your expectations. Thank you for choosing Griswold!

Tom H.

a year ago

Most of the care givers for dad were great. Sometimes the calls of no one is coming tonight were tough to take

Business response:

Thank you for your feedback. We appreciate your positive comments about most of our caregivers. We apologize for any inconvenience caused by the occasional situation where no one was available to come in for the night. We understand how tough that can be and will work on improving our communication and availability.

Renee S.

2 years ago

Myrna B.

2 years ago

I thought I answered this before, but here is my rating in case you didnâ€™t get it before; 2 of our caregivers were excellent and I enjoyed them and respected their relationship and care with my mother-in-law. The other caregiver was not happy that I replaced her with another caregiver; although I tried to explain to her that the other caregiver was a better fit- she malischiously reported to the Area of Aging elder abuse. When this was investigated they found no abuse and it was clear she was just being vindictive! I will ... read more

Business response:

Thank you for sharing your experience with Griswold. I'm sorry to hear about the unfortunate situation with a caregiver, but I'm glad to hear that the other caregivers were excellent and that your mother-in-law is adjusting well in the nursing home. Thank you for choosing Griswold for your caregiving needs.

Kandace B.

2 years ago

Business response:

Thank you for the rating! We are glad you are happy with the services!

Richard F.

2 years ago

We have 4 of your caregivers and they are excellent. Mary in your office has always been ready to assist us.

Business response:

Thank you so much for your kind words! We are so glad to hear that you are pleased with the caregivers and that Mary has been helpful. We strive to provide excellent service. Thank you for your feedback!