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1506 E. Third Street, Williamsport, PA, 17701, United States
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If there were a button for way above my expectations, I'd have that pushed. Your caregivers are the examples others should live up to! I cannot commend this company enough. From the initial visit to the intake and then communication, billing, advocacy and beyond, Griswold Home Care is exemplary. I will promote your company and particularly your staff to anyone and everyone. Thank you! Mallissa
Business response:
Thank you for the wonderful review! It's an honor to be in the business of home care to seniors!
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I liked that office staff were available 24/7. We had multiple caregivers which created a degree of inconsistency. A few of the staff went out of their way to try and create a schedule that minimized the number of caregivers. I thought that was really great! All in all it was a good experience and I would not hesitate to use them again.
Business response:
Thank you for the great review! We certainly appreciate your feedback and we are here if you need us again!
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I was very impressed with the quality of care and time they gave my wife. I was not hear,but I talked with the caregiver when I got home. If we are still alive next year, we will have you back. Thanks for everything. Michael.
Business response:
Thank you for the wonderful review! We will see you next year!
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Courtney is amazing with my mom and both my parents really enjoy her and have nothing bad to say about her no complaints. She stimulates my moms mind and we have seen a difference in her thanks to Courtney Thank you for your service
Business response:
Thank you for the wonderful review. We are so happy Courtney is a great fit for your mom!
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The caregivers that we have received are attentive to our Fathers needs and is willing to work extra if needed. We appreciate the help the we have received from Griswolds. Thanks.
Business response:
Thank you for the great review! We appreciate your feedback and will continue to work hard to refer caregivers who meet your father's needs.
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Overall happy. Biggest opportunity is communication between office staff and customer when substitute caregiver is necessary.
Business response:
Thank you very much for the feedback! It is very helpful for us to know where to direct our efforts for improvement!
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There were many caregivers, so I cannot give an true grading. (I chose 7 only because the survey won't let me skip the question.) All of them were different. One contacted my mother with some frequency outside of her shifts. My family did not care for that, and I am only mentioning it because you are requesting feedback. The fact that it happened would not affect our overall feelings about Griswold, and we would recommend your company to friends.
Business response:
Thank you for your feedback. I apologize for any inconvenience to your mother and would like to discuss it further. I will reach out to you today. I'm glad you have had a positive experience overall.
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Maylin was excellent. So sorry she's no longer with you. I'm in the process of getting you back.
Business response:
Thank you for the wonderful review! We will be in touch with you today.
Griswold Care Pairing for North Central Pennsylvania has a 4.5 star rating with 125 reviews.
Griswold Care Pairing for North Central Pennsylvania is open now. It is open 24/7.