Griswold Home Care for Southeast Houston

4.8

Home Health Care
Houston, TX

About this business

Healthcare Home Health Care

Location details

1110 East Nasa Parkway, #311, Houston, TX, 77058, United States

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4.8292 reviews

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Cathleen C.

5 years ago

Since there are a number of caregivers I can't give a single rating most have been very good but we have had to ask for a few recently to be changed

Business response:

Cathleen, Thank you for taking the time to write a review for us. I am sorry about having to change some caregivers. We want to make sure you are completely satisfied with your caregivers. I am happy to hear some of them have been very good. We value your opinion and welcome feedback if you feel there are things we could be doing better.

Shirley S.

5 years ago

Everyone was very efficient. The caewtaker was excellent. Shirley and vicki safer

Business response:

Shirley and Vicki, I am so happy to hear that your caregiver did a great job! Thank you so much for putting your trust in us!

Angela M.

5 years ago

Gail G.

5 years ago

After we got Gloria it's been wonderful. I think office staff is very good at making adjustments

Business response:

Gail, Thank you for being a loyal Griswold Family and for taking time to leave us this review. If there is ever anything we can do better please give me a call anytime.

Kathy C.

5 years ago

Griswold made our experience very pleasant every step of the way. Bea was the perfect care giver for my mother and she really enjoyed her company. I highly recommend Griswold for anyone who needs any help in the home!

Business response:

Kathy, We really appreciate you taking the time leaving a review for us! Bea is an amazing caregiver and I am so happy that you all thought so too!

Alexis F.

5 years ago

Both care givers we used over the Christmas holidays were very helpful and friendly. I would definitely ask for them again.

Business response:

Alexis, I am so glad you were happy with the caregivers. Putting your trust in a stranger to care for a loved one is not easy and we try out best to have trustworthy and competent caregivers. Thank you for taking time to write a review for us!

Greg E.

5 years ago

Business response:

Greg Thank you for taking the time to provide us with a rating. If there is every anything you feel we could be doing better I would love to hear from you. You can reach me anytime on my cell phone 832-837-9932.

RoseAnn R.

5 years ago

Business response:

RoseAnn, Thank you very much for taking the time to leave a review for us!

Ann L.

5 years ago

Hi, the current office staff is profficient and friendly and they communicate well. The vast majority of caregivers that have helped my mom are kind, friendly and good to her. BTW, I understand this is a low wage job and I'm more than happy to accomodate good caregivers' needs to make this job work for them. However, the few caregivers who haven't met that standard have often created chaos, been chronically inattentive or overstepped their professional duties (like using my mother's refrigerator to store food ... read more

Business response:

Thank you very much for taking the time to provide this valuable feedback. We take all suggestions and complaints very serious and try to keep only those caregivers we would want taking care of our loved ones. It is tough for us to know how well our caregivers do unless families like yourselves reach out to us. I appreciate your loyalty to Griswold and for being patient as we try to find caregivers that are the best fit for your Mom.