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Groove Subaru
- Automotive
- Englewood, CO
About this business
Why Choose Groove Subaru? There are so many reasons to choose Groove Subaru over all the car dealers serving Denver, Englewood and surrounding areas. Our door-to-door delivery program allows you to shop online and choose a car from our inventory without ever leaving the comfort of your own home. With this program, you will work with one of our friendly sales team members over the phone or online, and your new Subaru (and all the paperwork) will arrive at your door within 24 hours. Customer service just doesn't get better th... read more
Location details
5300 S Broadway, Englewood, CO, 80113, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I was not happy with the way that they notified me of what else was wrong with my car. I cam in for an oil change and brakes and told them I would wait. They sent me a text with what else was wrong with my care and said it needed immediate attention. Someone should have come out and talked to me instead of sending a text. I did not like that at all.Also everyone in the service/payment dept was in a hurry, I felt very rushed to get out of my car and into the waiting room and very rushed to pay and go home
Business response:
Hello, thank you for bringing this to our attention. It sounds like there is an issue with how your were notified of your open items - for that we do apologize. Please reach out to our Service manager Brian directly at bolson@grooveauto.com if there are outstanding concerns we can help with getting solved for your car currently. Also an FYI: Adrian Alkema is in the sales department. Thanks!
Only place I take my car for service! They are honest and fair. When it was time to trade in my Suburu, Esteban Martorell in sales was amazing to work with. Explained everything clearly, very knowledgeable and stayed late to make sure I had hall my questions answered. Thanks Groove!
Business response:
Cadee, thank you for working with our Service and Sales department - we greatly value your continued business!
The groove Subaru dealership has a focus on giving quality customer service to it's customers.
Business response:
Thank you for noticing - we are here to help!
Andrew was very kind and helpful, I couldn't get the car I wanted but Andrew was honest, kind and resourceful. I felt much better dealing with him as a person instead of the typical pushy salesman. Once my finances are in place I'm hoping to work with him again to purchase my next vehicle.
Business response:
Thank you for sharing your experience with us - just let Andrew know when you are ready to move forward!
Great dealership with even better people. Let me tell you, they have something really special going on over there. 10/10 here people
Business response:
Thank you for saying so - you were pretty awesome to work with as well!
Vincent was amazing and very patient with us as he was walking through the process smoothly! He took his time to explain all the features of the car. Didn’t rush at all. 100% recommend! Excellent customer service
Business response:
Takia, thank you for sharing your kind feedback of Vincent with us!
Travis was awesome to work with. He made the process easy and help us pick just the right vehicle. It was a pleasure working with him.
Business response:
Hello, thank you for sharing your kind review of Travis with us here - we will be sure he sees this!
Rolly was amazing! This was the best car buying experience we have had!! Rolly answered all of our questions and communicated in a timely and clear manner from the onset.
Business response:
Thank you for choosing Groove Subaru and for sharing your kind review of Rolly here!
The staff have always been friendly and efficient. I was kept up to date on the progress of my vehicle and no surprises in the pricing. I also appreciate the option of them arranging a Lyft ride if I wanted it.
Business response:
Thank you for working with us and for letting us know how you appreciated our services!
Frequently asked questions about Groove Subaru
How is Groove Subaru rated?
Groove Subaru has a 4.9 star rating with 10,171 reviews.
When is Groove Subaru open?
Groove Subaru is closed now. It will open at 9:00 a.m.