Grove Court Care Home - Elizabeth Finn Homes

4.9

Skilled Nursing
Suffolk, ENG

About this business

Healthcare Skilled Nursing

Location details

Grove Court, Beech Way, Woodbridge, Suffolk, ENG, IP12 4BW, United Kingdom

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4.9121 reviews

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Richard John B

a year ago

My wife has been a resident at Grove Court since July 2001. The staff are very good at their job and also friendly on our visits to see her. All of her meals are liquid as she has difficulty with normal food, and the staff are fully aware she can take over an hour to feed her but the staff are very helpful and do not try to rush her. The building is very well run and the grounds and gardens are a delight to sit out in the summer. Anne has an excellent room which is also very clean and comfortable, as she spends most of her t... read more

Business response:

Thank you very much for taking the time to leave us this lovely review.

Kevin W

a year ago

We have found the care home to be of hotel quality with a community spirit and feel and know the resident to be very well cared for to date. The staff, whatever their role, are polite and welcoming and make us comfortable whenever we visit. We like the fact that staff continually strive to maintain the resident's interests and capabilities. We have found on a couple of occasions that communication/requests can be slow to be passed on and responded to e.g around hair and chiropody appointments. That said we are delighted to h... read more

Business response:

Thank you very much for taking the time to leave this review. I was very glad to be reassured that the appointments had taken place.

Linda M

a year ago

My 93-year-old mother has lived in Grove Court since September. The team work very hard to ensure she is individually cared for with kindness, respect and dignity. Mum is encouraged to be independent when she is able, and they responsively offer their services when she is unable. The support and friendship of the team are extended to me, and other family members. They're there whenever needed with experience and again kindness. Everyone from the receptionist on arrival to speaking with the senior nurse. I feel well supported... read more

Business response:

Thank you very much indeed for this lovely review. I am very proud of what we offer here at Grove Court, particularly the homely feel, so it is fantastic to hear that you recognise that too.

B H

a year ago

I came for respite care in December following a bout of ill health. Grove Court care was wonderful. All the staff were so attentive and so kind. My room was lovely on the ground floor overlooking the garden. The food was excellent and my choices of meals were lovely. The nursing care was brilliant as, unfortunately, I had to return to hospital whilst staying there and their professionalism whilst unwell was superb. I would like to give my very grateful thanks to everyone who looked after me there.

Business response:

Thank you very much for your lovely review. I hope your health is now improving and it was a pleasure to assist you with additional care when you needed it.

Jane C

a year ago

Mum moved into Grove Court in June 2023 as a nursing care resident. She was immediately made welcome and her needs were identified. As a family, we have great regard for and are extremely grateful to the home and staff who do their utmost to ensure Mum is happy and safe. She is very loved there by everyone and staff go out of their way to report to me what activities she has attended and how her mood is. She is treated with respect. Staff always report back to us immediately if she falls over, or if she has any medical probl... read more

Business response:

Thank you very much for your kind review. It is a pleasure to have your mother with us. We pride ourselves with transparency and inclusion so it is lovely to have this recognised.

T M

2 years ago

My 94-year-old mother is very happy here. Most importantly she says the staff are all lovely and fun. I have also found this to be the case. It is easy for me to contact the staff and have an immediate response whenever I am concerned about anything to do with her health. My mother particularly enjoys walks in the large garden.

Business response:

Thank you very much for taking the time to leave this kind review. I am very pleased to hear your mother enjoys living with us at Grove Court.

Charlie B

2 years ago

My stepfather moved to Grove Court following the death of my mother. He was a resident for about 18 months, and had not lived in the UK for over 50 years when he moved in. The staff made him feel so welcome and settled, despite him not being from the area (whereas a lot of the residents are). The team are friendly and caring, treating all the residents with the utmost respect and dignity. The home itself is comfortable and like a real home-from-home rather than an institution. The grounds are beautiful. My stepfather really ... read more

Business response:

Thank you for taking the time to leave us this kind review. It was a pleasure to care for your stepfather in his final years. The whole team here at Grove Court does such an incredible job and it's lovely to receive that recognition.

S B

2 years ago

My dad lived contentedly at Grove Court for the last three years of his life. It is well managed and has an amazing team at all levels. It was a wonderful home to my dad and a second home to me. His care was individualised to his needs, maintaining his privacy and dignity at all times. The carers on his team went above and beyond treating my dad with warmth and respect. This level of care allowed me to relax and live my life as well. As a retired nurse I think the end of life care my dad received was exceptional. They cared ... read more

Business response:

Thank you very much for your thoughtful review. It was a privilege to care for your father in his final years. As you know the team pride themselves in exceptional end-of-life care and thank you for recognising this.

Tracey M

2 years ago

My mother went to Grove Court for respite care earlier this year and we agreed that she should stay on permanently. We were pleased with that decision. She was very well looked after by the caring and friendly staff. The nursing team kept her safe, flagging her ongoing health issues with her GP to ensure all her medical care was integrated. The social activities, led by the wonderful ladies, are brilliant - there are craft sessions, art classes, musical performances, social events, films and games. They made a real effort to... read more

Business response:

Thank you very much for your lovely review. It was a pleasure to care for your mother and she is greatly missed by us all.