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Grove Court, Beech Way, Woodbridge, Suffolk, ENG, IP12 4BW, United Kingdom
Get directionsMy 91-year-old mother stayed in a respite room at Grove Court for 5 weeks to recover from a hospital stay before being able to return to her own home where she lives independently. The management team assisted me greatly by being so accommodating in arranging, and then extending, her stay. The care staff were friendly, taking time to chat with her and make sure she was always comfortable. The rooms and shared spaces were spotless and laundry done regularly. As she regained her strength she thoroughly enjoyed the tasty food a... read more
Business response:
Thank you very much for taking the time to leave this beautiful review. It was a pleasure to care for your mother and assist her back to full health to return home.
My mother became a resident at Grove Court in 2019 when she broke her wrist after a fall at home and could no longer manage on her own. From the beginning, she was very happy. She enjoyed the camaraderie and the activities on offer and joined in at every opportunity. She was always very positive about her care and was always clean, neat and tidy whatever time of day I visited. All the carers were very kind and always willing to chat to me about Mum. They were quick to call the appropriate agency if there was any problem with... read more
Business response:
Thank you very much for taking the time to leave this kind review. My staff take such pride in providing outstanding, person-centred care and enriching the lives of our residents. Your mother is very much missed by us all.
I have been living at Grove Court now for almost a year and while it has been difficult settling into a new and different environment the staff especially admin and management staff are unfailingly helpful and kind, perhaps a bit sharp occasionally when they are hard pressed. Advice with technology is always available and the food is always varied. There is a vegetarian and a fish option every day and breakfast is multiple choice and offers a tasty way to start the day. Activities are excellent; my only comment that I would ... read more
Business response:
Thank you for taking the time to leave us this kind review. We are very glad you came to live at Grove Court and be part of our family.
The care provided is excellent. Staff are friendly and helpful, to the family as well as to my aunt. She is treated with consideration, courtesy and respect, as well as having her needs met. Her room is pleasant and kept clean and overlooks a well-kept and interesting garden.
Business response:
Thank you for taking the time to leave this kind review.
I wish all care homes were resourced to the level of Grove Court - our elders should be offered the best and that is what I see here. Great staff attitude, friendly and ready to problem solve. I feel comforted that Mum is being actively cared for and her individuality celebrated rather than experienced as a problem because of underfunding and understaffing (I know there are lots of great staff in other care homes, but many seem to be underpaid and stretched to their limits). I feel very welcome each time I arrive and because... read more
Business response:
Thank you for taking the time to leave this review. You can be reassured that Mum is in very safe hands even from your distance. It was lovely to meet you at long last.
I would like to post a review about my aunt who has reached a year anniversary since she came to live at Grove Court. Prior to coming she had been in hospital and at 100 years of age was very frail and had to be nursed in bed. The care given is exemplary which I know has led to such a wonderful recovery, she is smiling every day and the laughter that I thought we had lost is definitely back in bucket loads. One year on she is up most days, able to feed herself and delights in the nutritious food provided. The activities prov... read more
Business response:
Thank you very much for taking the time to leave this delightful review. Your aunt is an inspirational lady!
My wife has been a resident at Grove Court since July 2001. The staff are very good at their job and also friendly on our visits to see her. All of her meals are liquid as she has difficulty with normal food, and the staff are fully aware she can take over an hour to feed her but the staff are very helpful and do not try to rush her. The building is very well run and the grounds and gardens are a delight to sit out in the summer. Anne has an excellent room which is also very clean and comfortable, as she spends most of her t... read more
Business response:
Thank you very much for taking the time to leave us this lovely review.
We have found the care home to be of hotel quality with a community spirit and feel and know the resident to be very well cared for to date. The staff, whatever their role, are polite and welcoming and make us comfortable whenever we visit. We like the fact that staff continually strive to maintain the resident's interests and capabilities. We have found on a couple of occasions that communication/requests can be slow to be passed on and responded to e.g around hair and chiropody appointments. That said we are delighted to h... read more
Business response:
Thank you very much for taking the time to leave this review. I was very glad to be reassured that the appointments had taken place.
My 93-year-old mother has lived in Grove Court since September. The team work very hard to ensure she is individually cared for with kindness, respect and dignity. Mum is encouraged to be independent when she is able, and they responsively offer their services when she is unable. The support and friendship of the team are extended to me, and other family members. They're there whenever needed with experience and again kindness. Everyone from the receptionist on arrival to speaking with the senior nurse. I feel well supported... read more
Business response:
Thank you very much indeed for this lovely review. I am very proud of what we offer here at Grove Court, particularly the homely feel, so it is fantastic to hear that you recognise that too.
Grove Court Care Home - Elizabeth Finn Homes has a 4.9 star rating with 117 reviews.
Grove Court Care Home - Elizabeth Finn Homes is open now. It is open 24/7.