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GRS Community Management

4.5

About this business

Location details

3900 Woodlake Blvd, #309, Lake Worth, FL, 33463, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.52,535 reviews
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Vivian N.'s profile image
Vivian N. 
rating
6 years ago

RuthAnn is amazing. She's very professional and friendly. Always try her best to help me with any issues I have. I'm a business owner and I greatly appreciate her great service. 

Kevin K.'s profile image
Kevin K. 
rating
6 years ago

This company did not answer my questions as I stated in a previous review. They responded on here that they did, but they have not addressed the issues and/or answered my questions that I have repeatedly asked multiple GRS associates. I am extremely dissatisfied with the practices of this company. 

Robert S.'s profile image
Robert S. 
rating
6 years ago

They do not return phone calls, correspond or emails. When request for service repairs, they do not answer and repairs are not started/completed. Complaint has been filed with the BBB. 

R B.'s profile image
R B. 
rating
6 years ago

One star is too much for these folks. Once you deal with them, you'll know why. I guess they don't care that much, since they have you as a captive audience. Disrespectful. 

Michelle M.'s profile image
Michelle M. 
rating
6 years ago

I could not agree more, we made the mistake of building in Veranda Gardens, Port St Lucie, thinking we were getting a Di Vosta Home, sadly Pulte builds the home, VERY poor quality , can't count all the mistakes! Then to make matter worse, GRS management is in charge, what a joke, as others have stated, horrible customer service, enforcing rules are a joke, property manager wants residents to take pictures and email them to him, a man who gets paid by GRS, wants the residents to do his job, calling GRS does no good, they cant... read more

Erin S.'s profile image
Erin S. 
rating
6 years ago

I have lived in my community for the past 8 years. Since GRS took over, things have quickly deteriorated on their clock. My community's property manager Alysia is the absolute most unprofessional, unhelpful, rude and disrespectful encounter I have had yet. She is impossible to get a hold of, whether it is in the office, over the phone, or through email. They focus on the pettiest of items to repair within the community, instead of focusing on quality of life and safety conditions. 

Bill K.'s profile image
Bill K. 
rating
6 years ago

The property they "manage" where I live is unacceptable! We have a pool that has been unswimmable for 3 years now, along with an unplayable tennis court and a parking lot that looks like a bomb went off! Not to mention the aroma of pot that fills the air constantly and the security that fails to report it. Letters, pictures sent to the office go responded and even the law firm that representing them fail to help! Yet your expected to pay that overpriced HOA. Simply put.... Horrible 

Charles H.'s profile image
Charles H. 
rating
6 years ago

GRS appears to be a property management company however we use them and it appears now that we don't have on site help to address hot issues nor do we have an agreement to have an associate onsite at least a few times a month. They have a community website with a work order system but depending upon how responsive your HOA is will determine if items get completed in a timely manner. It also appears now that GRS also does not have enough experience because of mistakes during meetings and how projects are handled. I will give ... read more

Susan H.'s profile image
Susan H. 
rating
6 years ago

The worst. It's almost impossible to get them to return an email or a phone call and when they do, they're rude. They try to blame the homeowner first before looking into any possibility that there is an issue with the building. They are as unprofessional as can be. 

Frequently asked questions about GRS Community Management

How is GRS Community Management rated?

GRS Community Management has a 4.5 star rating with 2,535 reviews. 

When is GRS Community Management open?

GRS Community Management is closed now. It will open tomorrow at 9:00 a.m.