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Guy Roofing Inc.
- Contractors
- Spartanburg, SC
About this business
Location details
201 Jones Road, Spartanburg, SC, 29307, United States
Get directions
They inspected my roof, promising an estimate in 3-4 days, but never followed up. I called several times to no avail.
Business response:
Thank you for sharing your feedback. We apologize for the inconvenience and frustration you experienced. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention. We would like to address this issue and make things right, please give us a call at 800-771-0778.
I had a terrible experience with Guy Roofing, poor communication and a lack of integrity. They were recommended by my insurance company to fix my home after an April storm in Rock Hill. However, after replacing the roof and siding, a nail from the siding punctured a pipe, causing a leak that led to floor damage. This forced me to cancel the rest of the work and hire another company for window replacement, which was much more professional and communicative. I strongly advise others to avoid Guy Roofing. Not to mention they... read more
Business response:
Thank you for sharing your feedback. We're very sorry to hear about the challenges you faced during your project. At Guy Roofing, we strive to ensure every job runs smoothly, and we regret that this experience did not meet those expectations.
Guy Roofing uses deceptive business practices! STAY AWAY! Read the BBB reviews.
Business response:
We're sorry to hear about your experience and take your feedback seriously. At Guy Roofing, we strive to uphold the highest standards of integrity and customer satisfaction. We would appreciate the opportunity to discuss your concerns further and address any issues. Please contact our customer service team directly so we can resolve this matter.
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Mistake after completing my roof they are saying find someone else to do the siding it will be cheaper and the gutters we can do it but not at the insurance cost. Stay away from them. Then Emilo a true fast talking salesman. After talking to a few of my neighbors he has told us all different things. He told one they could the sidings but couldn’t replace the screens or the downspouts. I should have gone local. I would stay clear
Business response:
I'm very sorry to hear about your experience. We strive to provide consistent and reliable service to all our customers. Your feedback is important to us, and we will be addressing these issues internally. Thank you for bringing this to our attention.
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I really didn't want to have to do this, But Guy Roofing Left me no choice, and want to warn others- PLEASE READ- I DO NOT recommend I REPEAT I DO NOT recommend using Guy Roofing! I had a roof replaced BY Guy Roofing due to hail, and a leak... I thought I would just go with a big company because surely it will be done right and cause me less hassle in the long run..... I WAS SOO WRONG!!! The workmanship was awful, they do NOT following building codes, they will tell you they did something when they did NOT do it then try to... read more
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Frequently asked questions about Guy Roofing Inc.
How is Guy Roofing Inc. rated?
Guy Roofing Inc. has a 4.1 star rating with 1,729 reviews.
When is Guy Roofing Inc. open?
Guy Roofing Inc. is open now. It is open 24/7.