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201 Jones Road, Spartanburg, SC, 29307, United States
Get directionsComplete crooks replaced a few shingles and charged me 3 times the actual cost. The invoice was heavily padded with over $500 in labor for a 30-minute job. They split the job into 2 appointments so they could charge double for labor even though it was a tiny repair. They changed me labor for 4 guys with one doing the work and the other 3 standing there. I was also charged $168 to toss about 8 feet of gutter. They also failed to show up on 2 different appointments without notice which ended up costing me two full days' pa... read more
Business response:
Daniel, we are so sorry to hear that this was your experience with Guy Roofing. This is never our goal or intention. We always take customer feedback seriously and appreciate you sharing yours.
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This is the most dishonest company I have ever dealt with. Think twice before using them.
Business response:
Wanda, thank you for taking the time to speak with us yesterday. We always take customer feedback seriously and appreciate you letting us talk through your concerns. If we can ever be of assistance in the future, please let us know!
I was trying to get a quote from them for my 95 year old mother but they refused to give me a quote unless they spoke to her.
This roof patch looks awful. It’s two entirely different colors. $5700 for a small patch job on an elderly widows home and didn’t bother to match the shingle color! The rep who sold this job isn’t interested in even looking at the eye sore in this community caused by them!! He told the home owner that they only had two colors in stock to choose from. Outrageous! If you can’t match the existing shingles DON’T ACCEPT THE JOB! Is this how you’d want your mother treated??? You should be ashamed!!
they lied to us wouldn't tell us what it cost said they would turn it into our insurance we said we didn't have 1000 dollars deductible he said don't worry I'll turn in some other damages to cover it but he didn't an Guy roofing wouldn't do anything about it they fired the guy that told us that an they were supposed to use a medal detector and pick up all those nails they didn't an they busted light fixtures done other damages to the house I could go on an on we had to pick up nails for days an I stepped on 1 an fell hurt my... read more
Nasty company they dont pay the subcontractors and they dont pay for many materials installed on the roof dont work for then they will fuc.. you for anything
I've heard nasty things in roofing page here on fb, apparently they don't pay roofing crews
Guy Roofing Inc. has a 4.2 star rating with 1,576 reviews.
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