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Guy Roofing Inc.
- Contractors
- Spartanburg, SC
About this business
Location details
201 Jones Road, Spartanburg, SC, 29307, United States
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They are the worst company I have ever dealt with. Terrible customer service and labor. They still have not fixed a room that was damaged from the leaky roof they put on my house. I would never recommend them even to my worst enemy.
Business response:
Hi Kathie, Guy Roofing values our customers and their satisfaction and we sincerely regret to hear that you have had a negative experience. We would like to hear more details and get information so that we can help with a resolution. Please give us a call at 864-578-4594.
The guys came to install our new roof while we were on vacation. We have cameras installed around our house & were peeking in on them every once in awhile to check on the progress of the installation when we caught one of the guys taking a piss in our backyard. (It makes me wonder if they all did this & we just caught one?) This was disappointing & unprofessional. I called & texted to complain and nobody even bothered to get back to me. So, my new name for this business is Guy Pissing in Your Yard Roofing.
I had Guy Roofing come out and give an estimate for a roof leak.....very professional and thorough, gave a price of $2500 for a 10'x10' patch that needed to be replaced and 3 vent boots also needed replacing......thank God a had another company come out and look at my roof, they did it for $650. Also Guy Roofing replaced my roof 14 yrs ago, so I also question their workmanship, and their willingness to stand behind their product. Repeat business meant nothing. SHOP AROUND BEFORE HAVING THEM DO THE JOB!!!
Business response:
Hi Paul, Thank you for sharing your feedback with us. We offer fair pricing and find it odd that our quotes came in so much higher than your other estimates. Please give us a call at 800-771-0778 so we look into this for you.
Very unreliable had three appointments canceled within a two weeks span. I had to give up and call another roofing company.
Business response:
Hi Mr. Bah, Please accept our apology for any inconvenience you may have had with scheduling your appointment. Our team is committed to our customer's satisfaction and would like to thank you for sharing your feedback with us. We would be happy to forward your review to the appropriate department to be sure your concern is properly addressed.
Guy Roofing employee like a storm hit and ran into my truck while texting and driving. He didn’t stop until chased down to their next roofing job. HWY patrol found him at fault. His insurance coverage wasn’t able to pay for my truck. Now I pay my own deductible and get my insurance to pay for it. Please Guy Roofing pay my deductible... they refused.
Had someone come out and give me a quote to fix a leak that was found during a home inspection. They quoted me over $3,000. I felt like that had to be high for a leak and said I needed to get a second opinion. Had it fixed the next day for $450.
Business response:
Mrs. Keever, I am so sorry that you were disappointed with our services. In reviewing your account and the estimate provided, it appears that our pricing was much more involved that just a temporary repair for a leaking issue. I am sure if given the opportunity to match any temporary fix quote, we could have and would have been glad to oblige. I apologize for any miscommunication regarding this matter. It is important to us to provide our customers with reliable and honest assessments. If you prefer to discuss an itemized... read more
After hearing about them on Ellis and Bradley, I thought I would try them. Mid-pressure salesmen (noI had my roof replaced 2 years ago. I didnt find out until last week the crew that replaced it tore off a metal strip and straps that go down the middle of the roof. I called a week ago to get someone to come look at it (I'm still waiting, by the way). since then I've had 3 leaks that have been patched (not fixed, because of the issue with the metal strip). I have had to get another contractor to fix it at the cost of $2,000.
RecommendedHead chef J Moore in Goose creek said these guys are the bees knees. Momo kitchen. Go dawgs. 🇺🇸
Business response:
What a compliment! Thanks for letting us know. We'll definitely have to repay the favor and send all our friends to Momo's Kitchen!
I have never done a review on a company I've worked for before, whether it be good or bad. My mentality was always "let the next one figure it out for themselves." I can't do that this time. Everyone who is considering this company NEEDS to know just who they are working for. So here goes... I started in July and fell in love with the job from day one. I was a business development representative, which in all it's fat worded glory just means I was an outbound caller, cold calling any and everyone trying to get leads for ro... read more
Frequently asked questions about Guy Roofing Inc.
How is Guy Roofing Inc. rated?
Guy Roofing Inc. has a 4.2 star rating with 1,572 reviews.
When is Guy Roofing Inc. open?
Guy Roofing Inc. is open now. It is open 24/7.