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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I signed on the 27th an agreement with financing through Nissan through Gwinnett place Nissan 8 hours to supposedly finalizing our deal (went in about 12 noon and left when they were closing about 9pm) I was happy once all was said and done except the note seemed a little high. I decided to go back the next day in the morning and see if I could extend the term another year to lower the payment a bit. I went in and the finance person told me it would not be a problem at all took about an hour and I was on my way with the new ... read more
I would not recommend this facility to my worst enemy. On top of the service director, Jimmy Clarke being a xxxxx, most if not all of the service advisors are either clueless or extremely rude. You WILL wait forever and a day regardless of if you have an appointment. Their communication is extremely poor. The prices are outrageous, they will slap you with hidden "shop charges and disposal fees." At which those can sometime reach over $50 of your bill. I was very displeased with this facility and will not be returning.
Business response:
I apologize on behalf of our dealership and appreciate your feedback. Please contact me A.S.A.P. to discuss and I am confident we can come to a conclusion that will satisfy you.
Bad experience with our salesperson and finance manager. Was deceived about condition of vehicle and after coming to an agreement over the phone regarding price, the price went up after going in to buy. We then had many mechanical issues with it following purchase. After many complaints, the GM finally came to a resolution with us. Overall, we would not recommend buying here.
Before I get into the meat of this complaint, I would Before I get into the meat of this complaint, I would like to say that Renee Colvard was very nice to work with. She tried to make things right for me. I can't say the same for everyone else that I worked with. I really didn't want to use names, but, this format will not allow it. I bought a used 2009 Nissan Maxima from the dealership in early December 2012. First of all, the total time spent that day at the dealership was over 7 hours. The test drive and haggling over pr... read more
Business response:
I just want to update this review by saying that the issue was resolved. A big thank you to the GM Mr. Crumpton for going above and beyond to help and make things right.
the dealership is so busy that they really don't have the time to take care of the customer properly.I call to the dealership and my phone call is never returned. I still need something on the car fixed frome when i purchased the vehicle in August I had another problem with the car and still haven't got and answer.
Business response:
I apologize for the issue. While we are a very busy dealership we still want to take care of your concern. Please contact me as soon as possible so I
blamed me for a car repair that wasn't fixed in the time he gave, did not admit to it, was dishonest and lacked good customer service skills. I'm fed up with this place. Going back to regal Nissan for my repairs.
I went to test drive a 2010 pre-certified Rogue and trade in a 2006 Sentra. During the test drive I told my salesman, Michael Green that the smell was unacceptable. It smells like pepper spray or mace. He assured me it would be taken care of. At 10:15 pm I finally get to see the car I just bought, after it was "cleaned up and taken care of" and all paperwork has been completed. The smell is still there and I tell Michael this is still unacceptable. His remark to me was to use fabreeze. I stated that is not an acceptable answ... read more
Business response:
It was great speaking with you earlier...hopefully we will be able to help the situation per our discussion...
was told i was getting a certified nissan, didnt get it, was told car needed nothing bought it at 30k miles , car needed 30k service which is recommended by nissan, also had to come back a redew contact since first one was denied, well in second contract they added a warrenty and zactec which i had no idea since i was rushed threw it because they were about to close, kinda of my fault , but how sleezy, also this added another year to my contract which was not disclosed to me, well people that is just a little sample of my sc... read more
The finance managers I worked with were liars and they were very unprofessional. They will do anything possible to make a sale and are very sneaky in the way they try to get things done. They forced me to take warranties that I didn't need to make up for agreements that they could have easily said no to. I am very disappointed and will make sure that someone knows what to look out for when it comes to this dealership.
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,809 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is closed now. It will open at 7:00 a.m.