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Gwinnett Place Nissan
- Car Dealers
- Duluth, GA
About this business
Location details
2555 Pleasant Hill Rd, Duluth, GA, 30096, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
SELLING BAD CARS AS CERTIFIED PRE OWNED I purchased a 2014 Nissan Pathfinder from Gwinnett Place Nissan on November 17, 2014. On November 19 we noticed that the car would sputter when you tried to accelerate after placing your foot on the gas. We then took it back to Gwinnett Place Nissan on November 20 and were told that it needed a new transmission! We had just purchased this car less than a week before that. Before I purchased it I asked if there was anything wrong with the car. I asked why the car wasn't certified pre-ow... read more
Business response:
We are indeed very happy you purchased a Warranty on this Pathfinder. Everyone knows anything can go wrong; at any moment with any expensive and complicated item; such as a motor vehicle. If we could predict and know the "down-periods" of our daily lives we could all budget better. Since we can't; we can at least prepare by purchasing a warranty. Because of this warranty there was a savings of thousands of dollars. We are very happy you had the warranty and we wish you only the best.
OUT THE DOOR PRICE We were lied to. It sucks. And now there is nothing we can do. Starting tomorrow my wife and I can't drive our truck because Gwinnett Place Nissan? is the only car dealer is the US where you can negotiate an "out the door price" to include tax, title and registration, sign the papers and end up with no title or registration. On top of that, a month and 30+ phone calls later, we're STILL waiting on that extra key and remote...not holding our breath. So to all of our friends in the Atlanta area, I would HIGH... read more
Business response:
Gwinnett Place Nissan cares very much about our Customers and our business dealings. Everyone involved in the purchase of a vehicle has requirements placed upon them by the stipulations of the transaction and the States involved. We are very careful to complete every area of the transaction that is our responsibility to complete. The other tasks are items we are not allowed to complete and make this clear to our Customers during the actual purchase (paperwork) of the vehicle in the Finance office.
Never go here to buy a car... So I realized today that certain people out there will do anything to play a game with you, waste your time and see you fret over the matter. In Gotham, we have the joker. In Gwennitt, We have a dealership who sells Leaf.
Business response:
We are sorry your experience was not what you had hoped. Fully one third to almost one half of all our new vehicle sales are Leaf sales. Our Customers are very happy with the great deals they have received. At times; due to availability of model-lines, demands of the Customer and stipulations placed on us by our manufacturer and the State of Georgia; we are not able to complete every deal . . . as much as we would like to. We wish you only the best.
Nightmare --- just a nightmare Nightmare service experience. I was the dummy, had a very bad experience here 3 years ago when It cost me money to get a quote!!! But, I received an attractive offer they the mail and thought I would follow up. 2.5 hours and could not get thenm to explain the offer they mailed to me!!!
Business response:
We are sorry you did not have the experience you had hoped for. Some service issues require an investigative cost, or charge, because of the work/labor required to make the determination as to what the malfunction with your vehicle might be. We wish you only the best in the future we are sorry for any confusion.
Didn't leave with car Although the monthly payments made me happy I was really upset that I could not take my car home with me the same day because it wasn't "service ready" I did not get the full new car buying experience and I had to wait 4 days to get my car because the service shop people didn't work fast enough to give me my car ready I was unhappy about that.
Business response:
We have the responsibility to make sure to the best of our ability that everything is in the best operating condition it can be in. If this takes us some time, due to the specifics of the servicing tasks we are performing, then it just takes some time. We need to get it right. We are sorry for the extra time to make it right and we understand how you feel. It's exciting to get a new vehicle and it should be a very joyful experience. Sometimes, though, peace of mind trumps it. We appreciate you!
Calvin McGinnis Blows a Sure Sale During the last week of April 2014 I called Gwinnett Place Nissan to arrange for someone to look at my daughters car for trade in and purchase of a new 2014 Altima. I spoke with Omar Talford who said he would have the used car appraiser there and ready when she arrived within the hour and would also return an email with questions I sent him to determine the dealerships best offer on a new Altima. When she arrived she was quickly diverted by Calvin McGinnis to attempt to make a high pressure ... read more
Business response:
We are very sorry for your experience. We have investigated your comments and we have made sure that a best practice for negotiating with prospective customers in 2014 and beyond is understood by any and everyone. We wish you and your Daughter the best with the new Altima and we appreciate the chance you offered us to have you as one of our Customers. We would hope to provide you with a better experience in the future. Good luck with everything.
Bad Service I went back 3x trying to resolve my issue and I have been told so many things. The first time was because my intake assembly had not been put back together, it was missing parts.I took it back and the section was found and put together. I went to my my mechanic to have amy catalytic convertor replace he told me my valve covers are leaking,I took it back a second time. when I took it back it was held for 1 day, I never received all call to return or anything, I popped up to see what was going on. I see Kerry from ... read more
Business response:
Your experience is not typical. We sometimes have to deal with very complicated problems and we do not always figure things out in the expected time frame and cost range of our Customers.
Hello, I Will be going back soon to this dealership to see if a better deal can be worked out. Hopefully the next time will be better!!!!
Business response:
Thank you. We appreciate you.
Felt cheated big time those people pull the price and end up selling me a 2013 SV model for the price of a 2014 SL . I would never buy from here again. I had to work with 4 - 5 people all said that are salesmen trying to close the deal with me . making me think that they want to help but actually they did not want to loose the big money they were making on us. Felt sorry i did not go on a different place but when you have 3 kids and you are tired and starving you should never rush to make a deal. I know is not fun to buy a c... read more
Frequently asked questions about Gwinnett Place Nissan
How is Gwinnett Place Nissan rated?
Gwinnett Place Nissan has a 4.3 star rating with 7,809 reviews.
When is Gwinnett Place Nissan open?
Gwinnett Place Nissan is closed now. It will open at 7:00 a.m.